Steve Kikta | Page 6

Did break job cost about $1200. My breaks make a noise since the first day. Took it back to them to check it out took them 4 days and told me that doesn't make noise.i guess I'm h My breaks make a noise since the first day. Took it back to them to check it out took them 4 days and told me that doesn't make noise.i guess I'm hearing things and I'm crazy. They used to have good service not anymore don't recommend. More

by xitisg1 Verified Customer Verified Customer

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Service is always great, except for service communication. The on line link is inaccurate and my vehicle progress actually went backwards by the second day my vehicle was there. I also received communication. The on line link is inaccurate and my vehicle progress actually went backwards by the second day my vehicle was there. I also received a text from service advising to text the number for updates on vehicle service progress. I texted twice with no response. I also called service twice leaving messages because no one picks up the call. No response from service. Towards the end of the second day my vehicle was in service I received a message my vehicle was ready for pick up. Service communication needs to improve to receive a five star rating. More

by suescoop Verified Customer Verified Customer

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Very slow to return phone calls. Slow service. No phone call advising me that I had to go online to approve a service… didn’t notice email for 2 hours. Slow service. No phone call advising me that I had to go online to approve a service… didn’t notice email for 2 hours. More

by RDWILL Verified Customer Verified Customer

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Wonderful Job and Very Professional. Thanks for the Great work and It came out perfect Thanks for the Great work and It came out perfect More

by papebrian922 Verified Customer Verified Customer

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Set appointment quickly, received updates through process. The tracking link though never let me know it was finished process. The tracking link though never let me know it was finished More

by tesposito2000 Verified Customer Verified Customer

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Great bunch who take care of my needs and always fair. Why I continue to take my vehicle to you guys. Why I continue to take my vehicle to you guys. More

by n.romeu Verified Customer Verified Customer

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Shouldn't have made me write fifteen words. Waiting five and a half months.for a replacement transmission and a new gm that wanted me to pay $40/ day to rent a vehicle for an undetermined amoun Waiting five and a half months.for a replacement transmission and a new gm that wanted me to pay $40/ day to rent a vehicle for an undetermined amount of time, but thanks to Steve Kikta for helping me through it all. He gets all the credit for his due diligence in helping me through this repair. More

by jlstavro Verified Customer Verified Customer

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Was in quickly and any required work was clearly communicated. Checking out of service was a breeze communicated. Checking out of service was a breeze More

by DJR Verified Customer Verified Customer

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I've been using this dealership for well over a decade now, and have no regrets at all. Consistently good service with strong availability and responsive team members. now, and have no regrets at all. Consistently good service with strong availability and responsive team members. More

by Mdgravens Verified Customer Verified Customer

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Incompetent thieves! Tried to get me to replace 2 things that were fine ($2000) said I was leaking oil badly, i wasn't at all. I was leaking trany fluids. They missed tha Tried to get me to replace 2 things that were fine ($2000) said I was leaking oil badly, i wasn't at all. I was leaking trany fluids. They missed that and I broke down 150 miles into a cross country business trip. I always take the van in for oil change & inspection before long trips to head off trouble, im furious with the level if incompetence and attempted thievery! More

by kevintillotson Verified Customer Verified Customer

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