Steve Knolle

May was very helpful working with my wife and I searching and showing us the different models and options. She made the purchasing process very easy. We look for May each time we are ready for our next new and showing us the different models and options. She made the purchasing process very easy. We look for May each time we are ready for our next new car. More

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Bik was a very helpful and knowledgeable salesman. He was personable and easy to work with. He was personable and easy to work with. More

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Had a great experience at Heritage while purchasing our new Wilderness. Mike was extremely helpful and went out of his way to help us into the car we really wanted. new Wilderness. Mike was extremely helpful and went out of his way to help us into the car we really wanted. More

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Mike was a great honest salesperson. I wasn’t only looking at cars and the next thing I know I’m leaving with a brand new outback! Top quality service and no hassle. I wasn’t only looking at cars and the next thing I know I’m leaving with a brand new outback! Top quality service and no hassle. More

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We didn't think we were buying a car that day, just shopping to see what was available. May greeted us in the showroom and answered many, many questions and then we went on a test drive. The sales man shopping to see what was available. May greeted us in the showroom and answered many, many questions and then we went on a test drive. The sales manager stopped by to apologize for the amount of time it was taking to get the vehicle down to us (it wasn't too long) and asked if we needed anything (we didn't, but kind of him to check). He was very supportive of his staff and attentive to his customers. We really liked the car and May was very straightforward with the pricing, including checking on optional items we were interested in. She did not apply any pressure whatsoever which was much appreciated. She arranged for Ashley to come by to answer our financing questions and also discuss items such as service plan options. Ashley was top notch as well, and we appreciated her patience as well as May's with all of our inquiries - and when we went back and forth with our choices. This was a very positive car buying experience for us and we would not hesitate to recommend this dealership (and especially May, Ashley, and Steve) to any of our friends and neighbors who are interested in purchasing a vehicle. Well done! By the way, the dealership got four stars instead of five only because the lot was so crowded. Better for them and their customers for business to be good than otherwise though. More

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I had the best experience at this dealership, everyone was very nice, and there was a real genuine vibe overall. My salesman, Mike was not pushy and explained everything clearly along the way. I will defi was very nice, and there was a real genuine vibe overall. My salesman, Mike was not pushy and explained everything clearly along the way. I will definitely keep coming back and recommend buying a vehicle from here. Thank you Caroline, Mike, Nick, Sebastian, and Scott for providing a great experience. Nikia M More

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Great experience from start to finish. May and the team made it quick and easy. May and the team made it quick and easy. More

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A big thank you to May Farris, our sales associate, Ashley Richards from finance, and Steve Knolle, GM, from the Heritage Subaru Catonsville in helping us buy our fourth Subaru. Great professionalism, Ashley Richards from finance, and Steve Knolle, GM, from the Heritage Subaru Catonsville in helping us buy our fourth Subaru. Great professionalism, and genuine assistance! More

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Ample time to assist with car option selection, color etc. Courteous treatment by salesman, sales manager and general manager etc. Courteous treatment by salesman, sales manager and general manager More

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They have some really nice people here that listen to what you are looking for. They do not try to put you in the vehicle they think you should be in, but the one you really want! what you are looking for. They do not try to put you in the vehicle they think you should be in, but the one you really want! More

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