Steve Kozlowski
Steve Kozlowski at BMW of Darien
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Steve Kozlowski | Page 7

Client Advisor

BMW of Darien

140 Ledge Rd
Darien, CT 06820

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4.9
101 Reviews

Dealership Experience

47 yrs, 6 mos

Industry Experience

47 yrs, 6 mos

4.9

101 Reviews

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101 Reviews of Steve Kozlowski

November 13, 2020

Dealership Rating
Employee Rating

I’ve been dealing with BMW of Darien for more than 30 years; they are well run and do a good job! Even the parts Dept, which I am sure most customers don’t have contact with, does a great job getting me More

by spnovak
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Vince Pampena

November 04, 2020

Dealership Rating
Employee Rating

Excellent service. Anthony is the best! He was able to fit me in and arrange a shuttle back t the dealership when the service was complete. More

by Steven.cohen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Anthony Fischetti

October 24, 2020

Dealership Rating
Employee Rating

Great people, great service. Take the time to make sure you understand everything. Very safe environment relative to COVID protocols. Do a great job with your vehicle. Spotless after service work. More

by jhlesko
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Anthony Martinez , Frank Ciardullo

October 15, 2020

Dealership Rating
Employee Rating

Easy to book. Worked with me to get done and allowed me to use loaner. Excellent service. Clean!! Car spotless. Job done and work done was explained. Thanks More

by ringers07
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

October 15, 2020

Dealership Rating
Employee Rating

Everybody was very nice and professional except the young female who handled my loaner. She was quite unfriendly, wasted my time with talking with the other young females working with her instead of proces More

by anja.wagner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Vince Pampena

Oct 16, 2020

BMW of Darien responded

Thank you for your survey and business. We had issues with our loaner car software while creating your contract which caused a little extra time in printing the contract, I had played back the video of the desk staff and found that it took a little over 4 minutes to create the contract which could seem like much longer when you are standing an waiting. We have spoken to the staff about letting the customer know if there is any issues in processing so they understand the delay is due to a system issue and not general conversation, we have also explained that the customer deserves 100% of our focus while we are handling their needs and general conversation needs to take a backseat to our customers needs even when the system is running slowly. Thank you, Vincent Robustello Director of Parts and Service BMW of Darien

September 18, 2020

Dealership Rating
Employee Rating

I am very pleased with the service and Steven koslowski with his expertise. This is my third Bmw I had purchased from bmw of Darien, because of Steve’s knowledge and guidance through the buying process. I More

by Dbm40
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Al Ewert, Anthony Fischetti

September 12, 2020

Dealership Rating
Employee Rating

Anthony Martinez help me a lot with all my cars, I’ve been with this dealership for 8 years, great people. Will by more cars next year. More

by Dmitrishtern
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Anthony Martinez

August 29, 2020

Dealership Rating
Employee Rating

My sale person Steve was very helpful finding the car i wanted. He let me test drive every car i wanted to make sure i find the one fit me most. More

by Dreamz2o3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

August 26, 2020

Dealership Rating
Employee Rating

It it it it it it it it it it it it it it it it it it it it it it it was perfect . More

by Sdenp51d
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Anthony Martinez

August 23, 2020

Dealership Rating
Employee Rating

great experience Steve and everyone made buying a pleasure highly recommend and will be back this is my 7th bmw best dealership i have every dealt with More

by joemarcucci3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
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