Steve Kritikos | Page 117

Top notch dealership This dealership is high class. From the moment you walk in to purchase, lease or need service you are met with courtesy. I have been a customer for This dealership is high class. From the moment you walk in to purchase, lease or need service you are met with courtesy. I have been a customer for several years and will always be. Carlton is professional, personable and works hard for his customers. Thank you Treasure Coast Lexus!!! More

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Amazing customer service I would highly recommend this dealership after our buying experience. Howard Kent is absolutely amazing, ask for him if you're looking to purchase a n I would highly recommend this dealership after our buying experience. Howard Kent is absolutely amazing, ask for him if you're looking to purchase a new car. After emailing back and forth with several dealerships, we decided to stop in, meet Howard and take a look...what a good choice we made. He was very knowledgable on the RX, took his time to show us multiple options, and was really friendly without the normal pressure of a salesman. Having purchased multiple Lexus products from a few other local dealerships, I will always visit Treasure Coast Lexus first in the future. Steve did the financing, no haggling here either and was very straight forward and nice. After the deal was made, Diane sat down in the car and thoroughly explained all of the new technology to us and was very pleasurable as well. Overall, A+ for our experience...check this place out if you're shopping for a Lexus! More

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Excellence I love my salesperson. He was very thorough. I had a hassle free experience. Howard was great. I will always recommend treasure coast Lexus. Thanks I love my salesperson. He was very thorough. I had a hassle free experience. Howard was great. I will always recommend treasure coast Lexus. Thanks More

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Knowledgeable Howard was friendly and eager without being too aggressive! The entire process took less than an hour. I would highly recommend him to my friends. Howard was friendly and eager without being too aggressive! The entire process took less than an hour. I would highly recommend him to my friends. More

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Excellent commitment to service We began with a tech review appointment with Rick Russel; while waiting we were met by Tina Klein who called Rick and determined he was "with a client We began with a tech review appointment with Rick Russel; while waiting we were met by Tina Klein who called Rick and determined he was "with a client". Although we had an 11AM appointment, we were entertained by Howard Kent and Bobby Jo. Howard did a great job in describing the 2017 RX350, which was not on our agenda. We then spent time with Rick, who was very patient in trying to fix our tech problem, but was not able to do so--he found a partial fix in the new 2017....Howard and Tina then gave us some numbers for a purchase and without the annoying charade of back and forth "negotiation" agreed to a fair trade and cash transaction. We came in for tech help and because of the service orientation of the entire staff we bought a car that we had not planned to purchase. It was a team effort and your staff is exemplary. FYI, my wife loves her new car in spite of the aggressive design--which we did not want when shopping for our 2015 RX. I would rate all those we met as 10s--well done--you have great team--and it was a team sale. Barry & Lynn Wiksten P.S. This our 5th RX--the car helps make the sale. More

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Howard Kent and Tina Klein Excellent professional service from Howard and Tina. They made the process of trading in and buying the RX350 very easy and took the time to explain Excellent professional service from Howard and Tina. They made the process of trading in and buying the RX350 very easy and took the time to explain everything clearly. The additional training and technical support on operating all the many features of the vehicle was very helpful. I would recommend Howard and Tina along with Treasure Coast Lexus to anyone. A final note - I left my CD's in the trade in vehicle. Two days after I traded it in Howard was able to locate them and return them to me. Thanks! More

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PAUL LICAUSI - VERY PROFESSIONAL, FRIENDLY AND KNOWLEDGEABLE We leased our third Lexus RX350 from Treasure Coast Lexus. Our Lexus sales professional is Paul Licausi. My husband and I have worked with Paul sinc We leased our third Lexus RX350 from Treasure Coast Lexus. Our Lexus sales professional is Paul Licausi. My husband and I have worked with Paul since we met him in mid-2012 when we leased our first 2013 Lexus RX350. In 2015, we leased our second. And, this past week, we leased the 2017 RX350. I had been texting Paul over the last few weeks about the Lexus, as I was not sure I liked the new body style. He patiently waited for us to look at other high end SUVs before we came back to him. We decided to stay with Paul and lease the new RX350. He showed us the vehicle, gave us all the upgrades and made the sale work for us both. Paul does not push you into a sale. He was very patient, and treats you like family. Patience, professionalism, honest and has integrity --that is PAUL LICAUSI! I HIGHLY RECOMMEND working with Paul Licausi at Treasure Coast Lexus. Thank you, Paul, for yet another great experience. Best Regards Greg and Chris Moore More

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A wonderful experience at Treasure Coast Lexus! There are not enough superlatives to describe the great experience we had when we purchased our first lease with Treasure Coast Lexus. Thank you can There are not enough superlatives to describe the great experience we had when we purchased our first lease with Treasure Coast Lexus. Thank you cannot express our extreme gratitude for the way we were treated when we arrived. We were greeted warmly and had the great good fortune to have John Rehberg, Brand Specialist help us understand what a lease is all about. Well, let me back up. My husband and I were considering the comparison of the benefits between a lease and the purchase of a new car. We made a call to Treasure Coast Lexus and had several questions. John Rehberg listened to our questions and got back to us within minutes with answers! We thought that was impressive because when one calls a business these days, return calls are promised but many times these calls are not returned. As a result, we decided to make an immediate appointment for a consultation. When we sat down with John he was, honest, forthright and sincere. John listened to our every concern and need. We were so impressed with John’s excellent listening skills combined with his thorough knowledge of what a lease agreement entails we felt totally at ease. The one word that comes to mind is trust and one cannot often say that when speaking about a car sales person. Our experience got even better when we felt we were treated very fairly. We decided to “make the leap” and purchased our first lease agreement. Our excellent experience continued when we were introduced to Steve Kritikos, Financial Services Director. Steve handled the process with ease. We walked out feeling so very good about the commitment we made. Then we met Diane Spencer, Technology Specialist. We’re not sure about other senior citizens but tech can be very tricky and intimidating. Diane put our minds at ease. She made an immediate appointment to review all the “bells and whistles” offered. When we met with Diane, we found a truly professional individual with unlimited patience that made it easy to understand all the safety features and other facets of our new Lexus RX 350. Diane advised us that she was available for follow-up anytime. When we finished with our lease purchase Gary Mariarossi, General Sales Manager, took the time to introduce himself and thanked us for joining the Treasure Coast Lexus family. We felt that we bought an excellent lease and a great car but, more than that we got excellent customer service. We are so very happy that we chose Treasure Coast Lexus for our first lease on a Lexus RX 350! More

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A very pleasent expierence Very enjoyable consulting with Howard, Tina, and Steve on the purchase of my certified RX 350. Having shopped at many new car dealerships over the co Very enjoyable consulting with Howard, Tina, and Steve on the purchase of my certified RX 350. Having shopped at many new car dealerships over the course of my life, this the first time I didn't feel as though I had to take shower when I got home. The most fun I ever had shopping for a car which is the way it should be. You guys and gals are doing it right. More

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New RX350 Purchase Paul LiCausi, Steve Kritikos, and Rick Russell. Thank you for making our purchase of a new Lexus RX350 a very pleasant experience. They are true profe Paul LiCausi, Steve Kritikos, and Rick Russell. Thank you for making our purchase of a new Lexus RX350 a very pleasant experience. They are true professionals in every way. More

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