Steve Kritikos | Page 117

A wonderful experience at Treasure Coast Lexus! There are not enough superlatives to describe the great experience we had when we purchased our first lease with Treasure Coast Lexus. Thank you can There are not enough superlatives to describe the great experience we had when we purchased our first lease with Treasure Coast Lexus. Thank you cannot express our extreme gratitude for the way we were treated when we arrived. We were greeted warmly and had the great good fortune to have John Rehberg, Brand Specialist help us understand what a lease is all about. Well, let me back up. My husband and I were considering the comparison of the benefits between a lease and the purchase of a new car. We made a call to Treasure Coast Lexus and had several questions. John Rehberg listened to our questions and got back to us within minutes with answers! We thought that was impressive because when one calls a business these days, return calls are promised but many times these calls are not returned. As a result, we decided to make an immediate appointment for a consultation. When we sat down with John he was, honest, forthright and sincere. John listened to our every concern and need. We were so impressed with John’s excellent listening skills combined with his thorough knowledge of what a lease agreement entails we felt totally at ease. The one word that comes to mind is trust and one cannot often say that when speaking about a car sales person. Our experience got even better when we felt we were treated very fairly. We decided to “make the leap” and purchased our first lease agreement. Our excellent experience continued when we were introduced to Steve Kritikos, Financial Services Director. Steve handled the process with ease. We walked out feeling so very good about the commitment we made. Then we met Diane Spencer, Technology Specialist. We’re not sure about other senior citizens but tech can be very tricky and intimidating. Diane put our minds at ease. She made an immediate appointment to review all the “bells and whistles” offered. When we met with Diane, we found a truly professional individual with unlimited patience that made it easy to understand all the safety features and other facets of our new Lexus RX 350. Diane advised us that she was available for follow-up anytime. When we finished with our lease purchase Gary Mariarossi, General Sales Manager, took the time to introduce himself and thanked us for joining the Treasure Coast Lexus family. We felt that we bought an excellent lease and a great car but, more than that we got excellent customer service. We are so very happy that we chose Treasure Coast Lexus for our first lease on a Lexus RX 350! More

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A very pleasent expierence Very enjoyable consulting with Howard, Tina, and Steve on the purchase of my certified RX 350. Having shopped at many new car dealerships over the co Very enjoyable consulting with Howard, Tina, and Steve on the purchase of my certified RX 350. Having shopped at many new car dealerships over the course of my life, this the first time I didn't feel as though I had to take shower when I got home. The most fun I ever had shopping for a car which is the way it should be. You guys and gals are doing it right. More

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New RX350 Purchase Paul LiCausi, Steve Kritikos, and Rick Russell. Thank you for making our purchase of a new Lexus RX350 a very pleasant experience. They are true profe Paul LiCausi, Steve Kritikos, and Rick Russell. Thank you for making our purchase of a new Lexus RX350 a very pleasant experience. They are true professionals in every way. More

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How to make purchasing car a pleasure! Our hats are off to Paul LiCausi, Steve Friend, and Rick Russell. Thank you for making our purchase of a new Lexus RX350 a very pleasant experience. P Our hats are off to Paul LiCausi, Steve Friend, and Rick Russell. Thank you for making our purchase of a new Lexus RX350 a very pleasant experience. Paul is a true professional in every way. He listened to exactly what we wanted in a new car and then produced it. We could not be happier. Steve gave careful attention to our financing. Rick made learning about the car's technology enjoyable for seniors who are technologically challenged. We thank him for making the information easy to understand. This is our second Lexus in our car buying history, and we could not be more pleased. We love the vehicles, the service department is exceptional and the Lexus sales team made car buying the best experience it could be for us. More

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Excellent car buying experience. I am pleasantly surprised at how easy this car buying experience was. Randy Nichols made the entire process painless from start to finish. From the m I am pleasantly surprised at how easy this car buying experience was. Randy Nichols made the entire process painless from start to finish. From the moment we walked through the door, Randy was friendly, professional, and patient; this is our first Lexus, so we had lots of questions. He never pressured us, which was so appreciated. I am so impressed with the customer service from the entire team at Lexus; everyone treated (and continues to treat us) with respect and appreciation. Diane Spencer took her time with me to teach me about all the features in my new car. Thank you Diane! I highly recommend Treasure Coast Lexus to anyone looking to buy or lease one of these amazing vehicles. More

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Purchase of a new RX450H Made buying a new car a pleasure. I was not certain which car best suited me and Paul was most helpful in helping me decide. I had driven a GX for 1 Made buying a new car a pleasure. I was not certain which car best suited me and Paul was most helpful in helping me decide. I had driven a GX for 10 years; but, really wanted something smaller with ample space in back. The RX 450H had just what I was looking for. Had it not been for Paul, I would never have looked at it. Always thought the Hybrids had no get up and go. I was amazingly surprised. Thank you Paul More

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Best Car Buying Experience ever Anyone considering buying a car must go to Treasure Coast Lexus. My wife and I have bought many cars over the years but this was the best experience Anyone considering buying a car must go to Treasure Coast Lexus. My wife and I have bought many cars over the years but this was the best experience we have ever had. Howard Kent and Tina Klein were genuinely interested in helping us find the right car for us at the right price. They both were very knowledgable and patient with our many questions and changing opinions. Rick Russell was great with explaining to us technically challenged individuals how to operate all the many bells and whistles. Steve Kritikos was even able to explain the documentation so that we could understand the various choices we had. We had such a great experience we bought two! More

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Excellant experience This is not the first time that I experience the excellence of Treasure coast Lexus .The superior service from Howard Kent, Steve Kritikos. and Diane This is not the first time that I experience the excellence of Treasure coast Lexus .The superior service from Howard Kent, Steve Kritikos. and Diane Spencer as well as the straight forward advice of Shawn Bozorg and Steve Friend made this purchase event painless. More

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Excellance Perfected! Once again, I am completely impressed and exhilarated with both my car buying experience and the excellent customized service from Carlton Duncan and Once again, I am completely impressed and exhilarated with both my car buying experience and the excellent customized service from Carlton Duncan and this dealership. No need goes unmet! Thank you!! Top notch in professionalism and personal service! More

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Excellent customer service in every area. My wife and I were very impressed with the excellent personal service we received from Howard Kent, Shawn Bozorg, and Steve Kritikos. Each of these g My wife and I were very impressed with the excellent personal service we received from Howard Kent, Shawn Bozorg, and Steve Kritikos. Each of these gentlemen is a credit to your organization. More

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