Steve Kritikos | Page 118

How to make purchasing car a pleasure! Our hats are off to Paul LiCausi, Steve Friend, and Rick Russell. Thank you for making our purchase of a new Lexus RX350 a very pleasant experience. P Our hats are off to Paul LiCausi, Steve Friend, and Rick Russell. Thank you for making our purchase of a new Lexus RX350 a very pleasant experience. Paul is a true professional in every way. He listened to exactly what we wanted in a new car and then produced it. We could not be happier. Steve gave careful attention to our financing. Rick made learning about the car's technology enjoyable for seniors who are technologically challenged. We thank him for making the information easy to understand. This is our second Lexus in our car buying history, and we could not be more pleased. We love the vehicles, the service department is exceptional and the Lexus sales team made car buying the best experience it could be for us. More

Report | Print

Excellent car buying experience. I am pleasantly surprised at how easy this car buying experience was. Randy Nichols made the entire process painless from start to finish. From the m I am pleasantly surprised at how easy this car buying experience was. Randy Nichols made the entire process painless from start to finish. From the moment we walked through the door, Randy was friendly, professional, and patient; this is our first Lexus, so we had lots of questions. He never pressured us, which was so appreciated. I am so impressed with the customer service from the entire team at Lexus; everyone treated (and continues to treat us) with respect and appreciation. Diane Spencer took her time with me to teach me about all the features in my new car. Thank you Diane! I highly recommend Treasure Coast Lexus to anyone looking to buy or lease one of these amazing vehicles. More

Report | Print

Purchase of a new RX450H Made buying a new car a pleasure. I was not certain which car best suited me and Paul was most helpful in helping me decide. I had driven a GX for 1 Made buying a new car a pleasure. I was not certain which car best suited me and Paul was most helpful in helping me decide. I had driven a GX for 10 years; but, really wanted something smaller with ample space in back. The RX 450H had just what I was looking for. Had it not been for Paul, I would never have looked at it. Always thought the Hybrids had no get up and go. I was amazingly surprised. Thank you Paul More

Report | Print

Best Car Buying Experience ever Anyone considering buying a car must go to Treasure Coast Lexus. My wife and I have bought many cars over the years but this was the best experience Anyone considering buying a car must go to Treasure Coast Lexus. My wife and I have bought many cars over the years but this was the best experience we have ever had. Howard Kent and Tina Klein were genuinely interested in helping us find the right car for us at the right price. They both were very knowledgable and patient with our many questions and changing opinions. Rick Russell was great with explaining to us technically challenged individuals how to operate all the many bells and whistles. Steve Kritikos was even able to explain the documentation so that we could understand the various choices we had. We had such a great experience we bought two! More

Report | Print

Excellant experience This is not the first time that I experience the excellence of Treasure coast Lexus .The superior service from Howard Kent, Steve Kritikos. and Diane This is not the first time that I experience the excellence of Treasure coast Lexus .The superior service from Howard Kent, Steve Kritikos. and Diane Spencer as well as the straight forward advice of Shawn Bozorg and Steve Friend made this purchase event painless. More

Report | Print

Excellance Perfected! Once again, I am completely impressed and exhilarated with both my car buying experience and the excellent customized service from Carlton Duncan and Once again, I am completely impressed and exhilarated with both my car buying experience and the excellent customized service from Carlton Duncan and this dealership. No need goes unmet! Thank you!! Top notch in professionalism and personal service! More

Report | Print

Excellent customer service in every area. My wife and I were very impressed with the excellent personal service we received from Howard Kent, Shawn Bozorg, and Steve Kritikos. Each of these g My wife and I were very impressed with the excellent personal service we received from Howard Kent, Shawn Bozorg, and Steve Kritikos. Each of these gentlemen is a credit to your organization. More

Report | Print

Sales Experience & Car Lease Arrangements On June 30th we went through a lease arrangement with representative Paul Licausi @ Treasure Lexus. This is the third lease we have done with Treasure On June 30th we went through a lease arrangement with representative Paul Licausi @ Treasure Lexus. This is the third lease we have done with Treasure Coast Lexus. The dealership has excellent staff and we would rate Paul as one of the best of the best. On a scale of 1-10, we would give him an 11. My general view of car dealships is not good, but, that said, we have enjoyed a good relationship at TCL. TCL may be the exception to the rule. Specifically speaking about Paul, he is an individual who is very well suited to car sales in this day an age. First and foremost, he presents well, in a very appreciated understated manner that is so comfortable to work with. He listens and understands your needs/desires, and, most importantly, communicates in a honest, succinct and pleasant manner - truly professional!! He knows his products. One never gets the sense that he is trying to "snow you." While we did not get everything we sought cost wise, we struct a fair arrangement and agree to consummate the arrangement primarily due to how Paul worked with us, explaining what he could and was not able to do and why - honest and straight forward. I have the sense that dealership will make more sales with Paul that they would without him. Having run school districts in my educational career, If he were in my field, I would hire him in a minute. As long as Paul is at TCL, we will surely look forward to future lease/purchase consideration. Lexus does make a quality product and at a good value. Rick Russell, tech expert, was likewise excellent. Clearly knows is stuff and communicates exceptionally well with older clients, which is Lexus's customer base. He is ideally suited to the task. His interactions are re-enforcing, patient, caring and comforting. Technology for us older folks is always a bit of a challenge. Rick knows that and paves his demonstrations and delivery accordingly. He took his time with and as a result we were able to absorb and understand more clearly. He set up our Bluetooth phones and more. The experience was actually pleasureable. On the proverbial 1-10 scale, we would rate him an 11, too. Our thanks to these gentlemen and to the finance person (Steve, I believe his name). Smart, personable, exceptionally knowledgeable and presents well. We would rate him tops, too! Obviously, TCL has an excellent team! Jonathan Van Eyk More

Report | Print

Best car experience we have had From the moment we walked in the door we were overwhelmed with how nice the showroom was...Howard Kent greeted us and offered coffee and snacks. Howa From the moment we walked in the door we were overwhelmed with how nice the showroom was...Howard Kent greeted us and offered coffee and snacks. Howard listened to our wish list and from there provided us with the best buying experience...no pressure, no exhausting back and forth, no stupid prize wheels like some other brands. Howard even came to our house to pick up some documents to save us a trip back to the dealership. He also stayed in touch after purchase. Anyone considering a Lexus will not be disappointed by Howard. Rick Russell was top notch as well in technology, explaining all the gadgets and continues to follow up with us to let us know he will always be available for further instruction. More

Report | Print

From The Cleaning Lady to The Owner: Really honost people. My wife and I are now driving our fourth RX from this dealership. I Highly recommend doing business with Carlton Duncan. The service staff and tech de My wife and I are now driving our fourth RX from this dealership. I Highly recommend doing business with Carlton Duncan. The service staff and tech department are friendly and extremely knowledgeable. I highly recommend Treasure Coast Lexus to everyone, and will continue to do business there myself. 4 Times Happy. More

Report | Print