Steve Lane
Steve Lane at Cassens Chrysler Dodge Jeep RAM
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Steve Lane | Page 13

Internet Sales Manager

Cassens Chrysler Dodge Jeep RAM

3333 S State Route 159
Glen Carbon, IL 62034

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5.0
143 Reviews

Love to fish. Huge STL Blues and Cardinals fan. I was a PGA Golf Professional for 10 years before getting into the car business. Married with 4 adult children and one teenager still at home.

Dealership Experience

21 yrs, 2 mos

Industry Experience

21 yrs, 2 mos

5.0

143 Reviews

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143 Reviews of Steve Lane

August 13, 2018

Dealership Rating
Employee Rating

Great customer service! We were very happy with the quick and friendly service we received from Steve and the Cassen's Dealership. We would definitely recommend Cassen's to More

by Poppy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Scott Wetzel

Sep 20, 2018

Cassens Chrysler Dodge Jeep RAM responded

Thank you! We are happy that you had a positive experience with us! We appreciate your business and this kind review!

August 09, 2018

Dealership Rating
Employee Rating

Amazing experience Great service all the way around ! Not sure why I waited . finance got me a better lone rate than my Bank could in less time . More

by Tina618
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dustin Simaytis

Sep 20, 2018

Cassens Chrysler Dodge Jeep RAM responded

Thank you! We strive to offer the best service possible! We are happy that you allowed us to help you with this purchase!

August 06, 2018

Dealership Rating
Employee Rating

Professional and Trustworthy! From the initial interest from a Cars.com ad, arriving for the test drive, to the final purchase with the Finance guy, my expectations were met and ex More

by Ramster
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Dustin Simaytis , No name but exterior detail guy did an amazing job, and I’m picky!

July 23, 2018

Dealership Rating
Employee Rating

BEWARE To follow up on my review, I several months later would rate this dealership with negative stars if I had the options to. Immediately following the pu More

by Aehounsom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Aug 08, 2018

Cassens Chrysler Dodge Jeep RAM responded

Anna, We appreciate your feedback, so again, thank you. As we have stated before, we would love to reach out to and help in any way we can. Please, give us a call and we'd be more than happy to discuss this further. We hope to hear from you soon.

July 11, 2018

Dealership Rating
Employee Rating

Cassens Steve Lane took great care of us as we transitioned into ordering our JLUR after having 2 TJ’s for a total of 20 years. He knew how particular we were More

by BumbleBee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

July 02, 2018

Dealership Rating
Employee Rating

Steve Lane was awesome Steve was able to get me in my new truck with very little hassle, after losing my truck in a accident. Overall great experience with the dealership. More

by Brandon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Jack Gai

June 24, 2018

Dealership Rating
Employee Rating

Always GREAT customer service! We wouldn’t shop for a Car anywhere else! We also try to send anyone in the market for a vehicle to Steve because we know he will Take great care of More

by Bandit012
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Jack Gai

April 25, 2018

Dealership Rating
Employee Rating

Easy, Trustworthy, life changing. I bought a 2015 Chrysler 200 S and let me say overall GREAT car, but with a great car is a great salesman and that’s Steve Lane, he went above and bey More

by zholley63
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Dustin Simaytis , Mary Brannen

Apr 25, 2018

Cassens Chrysler Dodge Jeep RAM responded

Thank you so much for these kind words, Zach! Steve is great at what he does and truly enjoys helping people find the perfect vehicle! Thank you for trusting us with this big purchase and we look forward to many more to come! Enjoy your Chrysler 200!

April 19, 2018

Dealership Rating
Employee Rating

Another great deal from Cassens and Steve Lane Smoothest car buying experience ever, or at least since the car Steve and the crew at Cassens sold me my lashes car. Great folks to deal with More

by Bill5150
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Jack Gai

Apr 25, 2018

Cassens Chrysler Dodge Jeep RAM responded

Bill, thank you for these kind words! Steve and the rest of us here at Cassens will always enjoy helping you find a great car!

April 15, 2018

Dealership Rating
Employee Rating

It was wonderful Everyone at the dealership was wonderful. Steve Lane and Jack Gai were great to work with. They were helpful and courteous. They made our purchase e More

by Terry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Jack Gai

Apr 25, 2018

Cassens Chrysler Dodge Jeep RAM responded

Thank you, Terry, for taking time to write this review and for trusting us with your vehicle purchase! Both Steve and Jack are great at what they do and enjoy it! We look forward to helping you with many more vehicle purchases, and your family and friends!

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