Steve Lane | Page 13
Internet Sales Manager
Cassens Chrysler Dodge Jeep RAM
3333 S State Route 159
Glen Carbon, IL 62034
Love to fish. Huge STL Blues and Cardinals fan. I was a PGA Golf Professional for 10 years before getting into the car business. Married with 4 adult children and one teenager still at home.
Read moreDealership Experience
21 yrs, 2 mos
Industry Experience
21 yrs, 2 mos
143 Reviews
Write a Review143 Reviews of Steve Lane
August 13, 2018
Great customer service! We were very happy with the quick and friendly service we received from Steve and the Cassen's Dealership. We would definitely recommend Cassen's to We were very happy with the quick and friendly service we received from Steve and the Cassen's Dealership. We would definitely recommend Cassen's to our friends. More
Other Employees Tagged: Scott Wetzel
August 09, 2018
Amazing experience Great service all the way around ! Not sure why I waited . finance got me a better lone rate than my Bank could in less time . Great service all the way around ! Not sure why I waited . finance got me a better lone rate than my Bank could in less time . More
Other Employees Tagged: Dustin Simaytis
August 06, 2018
Professional and Trustworthy! From the initial interest from a Cars.com ad, arriving for the test drive, to the final purchase with the Finance guy, my expectations were met and ex From the initial interest from a Cars.com ad, arriving for the test drive, to the final purchase with the Finance guy, my expectations were met and exceeded. My Salesman Steve Lane bestowed me trust and was an excellent listener to what I wanted. No drawn out hipe or back and forth trying to “Sell” me. I felt as it was decision all the way. I have bought and traded over 30 vehicles in my days and thus was one of a very few that was suburb. Thank you Cassen for the painless experience. More
Other Employees Tagged: Dustin Simaytis , No name but exterior detail guy did an amazing job, and I’m picky!
July 23, 2018
BEWARE To follow up on my review, I several months later would rate this dealership with negative stars if I had the options to. Immediately following the pu To follow up on my review, I several months later would rate this dealership with negative stars if I had the options to. Immediately following the purchase of my vehicle I had a safety inspection done at not one, not two but three different places and they all said the same thing. This car was sold to me with faulty ball joints and an array of other transmission problems that I wasn't made aware of during the time of purchase. They all said that this car is a literal death trap and they can't believe I didn't die driving this care the distance that I had. We have tried reaching out to them in regards to the issues at hands and they have been extremely rude and refuse to acknowledge their flagrant disregard for the safety of their customers. They will do whatever they can to cover their xxxxx. If you're reading this, save yourself the trouble and buy from a different dealership. If you're wondering why they have so many good reviews on this website, it's because they will pressure you into posting a review immediately following your purchase before you realize there is anything wrong with your car. I would take everything on this website with a grain of salt. P.S. Steve Lane is the specific salesman I was working with More
July 11, 2018
Cassens Steve Lane took great care of us as we transitioned into ordering our JLUR after having 2 TJ’s for a total of 20 years. He knew how particular we were Steve Lane took great care of us as we transitioned into ordering our JLUR after having 2 TJ’s for a total of 20 years. He knew how particular we were going to be. It was a lot of fun doing business with him. 2 years we will be back - this time a new Jeep for my husband! More
July 02, 2018
Steve Lane was awesome Steve was able to get me in my new truck with very little hassle, after losing my truck in a accident. Overall great experience with the dealership. Steve was able to get me in my new truck with very little hassle, after losing my truck in a accident. Overall great experience with the dealership. More
Other Employees Tagged: Jack Gai
June 24, 2018
Always GREAT customer service! We wouldn’t shop for a Car anywhere else! We also try to send anyone in the market for a vehicle to Steve because we know he will Take great care of We wouldn’t shop for a Car anywhere else! We also try to send anyone in the market for a vehicle to Steve because we know he will Take great care of them and then pass them off to Jack who will take equally good care of them! It’s the only place we think to go when we are considering a car purchase or in the need for service! More
Other Employees Tagged: Jack Gai
April 25, 2018
Easy, Trustworthy, life changing. I bought a 2015 Chrysler 200 S and let me say overall GREAT car, but with a great car is a great salesman and that’s Steve Lane, he went above and bey I bought a 2015 Chrysler 200 S and let me say overall GREAT car, but with a great car is a great salesman and that’s Steve Lane, he went above and beyond for me, answered my questions and made everything go smoothly, he had the wheels refinished for me and it made the car 100x better. go to Cassens and ask for him and I’m sure you will be truly satisfied. I will definitely be returning to Cassens when It’s time for another car, hopfully Steve can help me again! Great service, friendly people and a wonderful car buying environment. More
Other Employees Tagged: Dustin Simaytis , Mary Brannen
April 19, 2018
Another great deal from Cassens and Steve Lane Smoothest car buying experience ever, or at least since the car Steve and the crew at Cassens sold me my lashes car. Great folks to deal with Smoothest car buying experience ever, or at least since the car Steve and the crew at Cassens sold me my lashes car. Great folks to deal with More
Other Employees Tagged: Jack Gai
April 15, 2018
It was wonderful Everyone at the dealership was wonderful. Steve Lane and Jack Gai were great to work with. They were helpful and courteous. They made our purchase e Everyone at the dealership was wonderful. Steve Lane and Jack Gai were great to work with. They were helpful and courteous. They made our purchase easy and seamless. Big shout out to both of them. I would recommend this dealership to family and friends. More
Other Employees Tagged: Jack Gai