Steve Lane | Page 15

Amazing Experience We were a little gun shy after a recent nightmare with a truck purchase at another large dealership, but we are incredibly happy with our purchase and We were a little gun shy after a recent nightmare with a truck purchase at another large dealership, but we are incredibly happy with our purchase and experience @ Cassens. The no pressure attitude, kindness, and patience of the staff and the ease of finalizing the deal was a dream. We received a very fair trade offer and a great price on our Pacifica! This will be our first dealership we go to for future buys! You won't be disappointed buying from Cassens!! More

Print

No pressure I have purchased several cars from various dealers over the years. The one thing I hate is the today only concept. You pick out a vehicle that best I have purchased several cars from various dealers over the years. The one thing I hate is the today only concept. You pick out a vehicle that best fits your needs and wants. Then you sit for hours listening to we can only offer this deal today, if you don't take it now it will be no good. I never felt that way at Cassens, Steve, Mary and Dustin all worked to ensure I was being treated well. More

by jgrinder26 Verified Customer Verified Customer

Print

No hassle, easy process, great price. I've been in this rodeo quite a few times in my 50 years. This was the easiest process I've ever been through. No pressure, no games, didn't take fore I've been in this rodeo quite a few times in my 50 years. This was the easiest process I've ever been through. No pressure, no games, didn't take forever. Contacted two dealerships before arriving at Cassens, walked away from both. I don't have the time or patience for the silly games and long periods of ridiculousness from other dealerships. Got a great deal with no hassle and didn't take all day. Steve Lane was a pleasure to work with and a down to earth guy. Jack had the paperwork ready and was very professional. I'll be buying my vehicles from Cassens in the future. More

by Allthings4 Verified Customer Verified Customer

Print

Great experience The visit was quick and painless. Steve Lane was very helpful and friendly. I was disappointed to have lost a bonus cash incentive that was quoted t The visit was quick and painless. Steve Lane was very helpful and friendly. I was disappointed to have lost a bonus cash incentive that was quoted to me via email but it was an otherwise positive experience. More

by mpson89 Verified Customer Verified Customer

Print

Great Experience Purchase a vehicle here. Steve Lane great guy. If you need help with a vehicle purchase he's your guy. And lovin my new vehicle. Purchase a vehicle here. Steve Lane great guy. If you need help with a vehicle purchase he's your guy. And lovin my new vehicle. More

Print

Quick and Painless Met with Steve in 2018 and told him we would be back when we were ready. Got in touch with him and he explained the vehicle features. Closed on the Met with Steve in 2018 and told him we would be back when we were ready. Got in touch with him and he explained the vehicle features. Closed on the deal and financing within a few hours. Very friendly and informative staff. Even the sales manager came out to make us feel comfortable with the entire process. Kids love all the cool features of their new van. More

Print

First Vehicle! Thanks for a great first car experience! The internet was an effecient way to select cars with the most potential to fill our needs. Steve Lane then Thanks for a great first car experience! The internet was an effecient way to select cars with the most potential to fill our needs. Steve Lane then did an excellent job guiding us through the last few steps. Thanks to Cassen’s and Steve for making this so easy! More

Print

Comfortable, no-pressure sales! Steve was awesome! He listened to what we wanted and did not pressure us to make a decision. Met our needs and budget! Did not play back and forth gam Steve was awesome! He listened to what we wanted and did not pressure us to make a decision. Met our needs and budget! Did not play back and forth games! Overall great and pleasant experience! More

Print

Great car buying experience Steve was so knowledgeable about the 2019 Chrysler Pacifica we bought and was friendly and not pushy what so ever! He made our car buying experience v Steve was so knowledgeable about the 2019 Chrysler Pacifica we bought and was friendly and not pushy what so ever! He made our car buying experience very easy and smooth. He took the time to show us every feature in the van and make sure we were comfortable with it before we drove home. Every employee there was professional and so kind to us and our two young boys. We would recommend anyone looking to make the drive to Cassens! You won’t be disappointed! More

Print

Very good experience We felt no pressure to buy and encouraged to test drive the vehicle (on our own) which we liked. Steve and Mary made the experience! We felt no pressure to buy and encouraged to test drive the vehicle (on our own) which we liked. Steve and Mary made the experience! More

Print