Steve Lang | Page 18

Absolutely fantastic, so understanding and helpful. I never expected such an amazing experience. A wait has been lifted of my shoulders now. Thank you so much! I never expected such an amazing experience. A wait has been lifted of my shoulders now. Thank you so much! More

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We came to Wallingford just yo look at the highlander ! We met Steve and he was so great. Not pushy just matter of fact and confident of his cars ! We bought it same day. Couldn’t be happier We met Steve and he was so great. Not pushy just matter of fact and confident of his cars ! We bought it same day. Couldn’t be happier More

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Steve, Marc and Dan made the car buying experience painless. Great experience and would recommend this dealership to anyone looking to but a car. painless. Great experience and would recommend this dealership to anyone looking to but a car. More

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Pleasant atmosphere fast efficient and attentative service. Willing to bring several cars to meet our needs. service. Willing to bring several cars to meet our needs. More

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Steve was personable, knowledgeable, professional and extremely patient throughout the buying process. I would highly recommend Toyota of Wallingford to any individual considering purchasing a vehicle. extremely patient throughout the buying process. I would highly recommend Toyota of Wallingford to any individual considering purchasing a vehicle. More

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Steve was very helpful…listened to what I needed and did not try and push in the wrong direction…got what just what I wanted not try and push in the wrong direction…got what just what I wanted More

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I had a truly awful and disappointing experience with this dealership. It all started when I saw an advertisement for a Toyota Sienna that was available for sale. I called the dealership on Friday mornin this dealership. It all started when I saw an advertisement for a Toyota Sienna that was available for sale. I called the dealership on Friday morning and spoke with a salesperson who confirmed that the car was reserved under my name. We discussed picking up the car on Saturday as agreed. However, as Saturday came around, I was told by the salesperson, Steve Lang, that we needed to wait for financing approval before finalizing the purchase. Despite this delay, Steve assured us that the car was still reserved under my name. Throughout the following week, I tried to reach out to both Steve and the finance manager, Dan Roberts, but was unable to get in touch with them. They had promised to call me back, but their lack of communication was disappointing. After numerous attempts, I finally managed to reach Steve at the end of the second week, only to find out that the car had been sold. I expressed my frustration and asked why neither Steve nor Dan had informed me about it. To my disbelief, Steve responded that the MANAGEMENT had decided to sell the car at their own discretion, despite my reservation. This level of unprofessionalism and lack of communication is completely unacceptable. It is incredibly disappointing to be treated this way after reserving a car and waiting for financing approval. The dealership's management should be held accountable for their actions. More

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Steve Lang and staff provided the best dealership experience, I’ve ever had. It was awesome. This dealership knows how to spoil customers!!!! experience, I’ve ever had. It was awesome. This dealership knows how to spoil customers!!!! More

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Steve Lang was my salesman and he did a great job! I wasn’t sure what I could afford and feel comfortable in but he made that process easy. I wasn’t sure what I could afford and feel comfortable in but he made that process easy. More

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Assertive without being aggressive and very accommodating without being overly pushy. When I buy a truck in this day and age, no one should ask me if I have to ask my husband (other dealership experience…) . without being overly pushy. When I buy a truck in this day and age, no one should ask me if I have to ask my husband (other dealership experience…) . Steve was great to work with! More

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