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Steve MacDonald
67 Reviews
67 Reviews
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67 Reviews of Steve MacDonald
April 01, 2019
Tahoe sensor repair Very fast work and professional. Only issue was front sensor was not working. Other issues were repaired. Later found out vehicle did not have front Very fast work and professional. Only issue was front sensor was not working. Other issues were repaired. Later found out vehicle did not have front sensor. Would have been nice to have known instead of having to return and be told. More
by TCHBWOOD1
Verified CustomerOther Employees Tagged: Al Kemp
March 16, 2019
Waisted time Took my truck to service department 3 times in a week for check engine lite being on and in the end drove away with it still on. They never got it fix Took my truck to service department 3 times in a week for check engine lite being on and in the end drove away with it still on. They never got it fixed correctly. Waisted my time. More
by Joe
March 06, 2019
First service for 2019 SUV & Truck We brought our two new 2019 vehicles in for the first service and Steve was very accommodating and responsive to our needs considering the challenge o We brought our two new 2019 vehicles in for the first service and Steve was very accommodating and responsive to our needs considering the challenge of servicing two vehicles. More
by Saucey
Other Employees Tagged: Charles Williams, William Fanning , Gene Baxley, Alyson Johns
March 04, 2019
Awful Worst customer service! They had my husbands truck for several days and failed to tell him they wouldn’t be able to get to it to work on it. Meanwhile Worst customer service! They had my husbands truck for several days and failed to tell him they wouldn’t be able to get to it to work on it. Meanwhile he had to get a rental when that could have been avoided. We then had to take the truck back down to have it fixed and was kept for almost 2 months and at the end of all of this still had to pay for a rental bc they didn’t have the decency to call anyone. We bought my car from them 2 years ago and after this most recent experience we will never be back. More
by Brittinip34
Other Employees Tagged: Frank Ward, Charles Williams, William Fanning, Brooke Jennings , Porsha Cox, Brad Gillespie, Alyson Johns, David Truitt
March 01, 2019
Oil change I have been here several times and I worked with Steve he is very professional.he keeps u updated on all your service needs.i like gmc cause of the se I have been here several times and I worked with Steve he is very professional.he keeps u updated on all your service needs.i like gmc cause of the service I receive from them.i will be takeing my car back to Steve for all my service needs.thank you steve More
by Zada1962
March 01, 2019
Excellent service From buying a new vehicle to bringing it in for service, I enjoyed the experience and would recommend Master GMC to anyone. They welcomed me for my fi From buying a new vehicle to bringing it in for service, I enjoyed the experience and would recommend Master GMC to anyone. They welcomed me for my first Yukon purchased in 2007 and welcomed me even more in 2018 with the purchase of another new Yukon and a used pickup. More
by DEIRDREWR1
Other Employees Tagged: Eddie Overby, Roscoe Peace , Gene Baxley, Porsha Cox, Keith Stone
February 28, 2019
Wait was HORRIBLE I had an appointment for 11am they told me to be there 10 min prior to my appointment time. I was. It took 15 min just to check me in! Once that was f I had an appointment for 11am they told me to be there 10 min prior to my appointment time. I was. It took 15 min just to check me in! Once that was finally done i asked what the wait time was going to be and they said 2 - 2 1/2 HOURS all i was getting was an oil change and tire rotation! Why make an appointment if your going to have to wait that long! I found someone to come get me so when they called to tell me my car was ready it took another 10 min to check me out! Like yall get your crap togther! More
by Ash
January 16, 2019
Water in tail lights of new car. Rust will soon start. The service department reported the AREA boss wouldn’t remove the broken tail lights and replace them. I totally disagree with your company taking thi The service department reported the AREA boss wouldn’t remove the broken tail lights and replace them. I totally disagree with your company taking this stand. The car had 40 miles on it the day I purchase and 55 miles when I get home. The next couple of days went by before my daughter notice the water in both tail lights. When the weather got better I drove to the dealer and spoke to the salesman and sales manager. They referred me to your service department to get an appointment. Now, here I am with a new car that’s has leaking tail lights and GM will not stand by their customer when needed. More
by PDSTINSONSC
Other Employees Tagged: Eddie Overby, Roscoe Peace , Porsha Cox, Keith Stone
January 15, 2019
2nd oil change on 2018 Enclave bought from Gene Baxley.. Outstanding service department for oil change. I have known and dealt with Gene, Earl and Keith for manny years and have purchased 4 or 5 new vehicle Outstanding service department for oil change. I have known and dealt with Gene, Earl and Keith for manny years and have purchased 4 or 5 new vehicles from them through the years. More
by None
Other Employees Tagged: Eddie Overby, Charles Williams , Gene Baxley, Keith Stone, Earl in Parts Department
December 27, 2018
Amazing inventory. Accommodating staff. Due to my hectic schedule, I had to cancel several appointments. Master Buick GMC was able to take care of me minutes before closing on several occasi Due to my hectic schedule, I had to cancel several appointments. Master Buick GMC was able to take care of me minutes before closing on several occasions. They truly do care about their customers. More
by Jwelch88
Other Employees Tagged: Nicole Rowell , Andrew Lokey
