49 Reviews
Write a Review49 Reviews of Steve MacDonald
January 15, 2019
2nd oil change on 2018 Enclave bought from Gene Baxley.. Outstanding service department for oil change. I have known and dealt with Gene, Earl and Keith for manny years and have purchased 4 or 5 new vehicle Outstanding service department for oil change. I have known and dealt with Gene, Earl and Keith for manny years and have purchased 4 or 5 new vehicles from them through the years. More
Other Employees Tagged: Eddie Overby, Charles Williams , Gene Baxley, Keith Stone, Earl in Parts Department
December 27, 2018
Amazing inventory. Accommodating staff. Due to my hectic schedule, I had to cancel several appointments. Master Buick GMC was able to take care of me minutes before closing on several occasi Due to my hectic schedule, I had to cancel several appointments. Master Buick GMC was able to take care of me minutes before closing on several occasions. They truly do care about their customers. More
Other Employees Tagged: Nicole Rowell , Andrew Lokey
December 07, 2018
Terrible service department Took vehicle in for air conditioner and backup camera warranty work. Held the vehicle 7 days after saying it would be a 2-3 day turnaround. Got the ca Took vehicle in for air conditioner and backup camera warranty work. Held the vehicle 7 days after saying it would be a 2-3 day turnaround. Got the car back and the air worked great, however a few days later we notice issue with the backup camera every so often. I was planning to take it back then receive a call from a lady asking if I still need my part? When I asked what part she stated something to do with the backup camera. Haven’t been back I will take the car somewhere else to get the rest of this warranty work done. It will cost me $100 to take it elsewhere but it’s totally worth it. Careful when using these folks! More
Other Employees Tagged: Charles Williams, William Fanning, Brooke Jennings , Porsha Cox, Brad Gillespie, Alyson Johns, Not sure who we worked with, but it was terrible.
December 06, 2018
Quality on time service. We use this dealership for both of our vehicles. We haven’t used another center since 2012 when we bought our Acadia from there. We have always gotten We use this dealership for both of our vehicles. We haven’t used another center since 2012 when we bought our Acadia from there. We have always gotten great service and the prices are reasonable, sometimes better than places we’ve used in the past. Thanks again and we’ll see y’all soon!! More
Other Employees Tagged: Sue Oertle, Charles Williams, William Fanning, Brooke Jennings , Porsha Cox, Brad Gillespie, Alyson Johns, David Truitt
November 28, 2018
Great service a very clean operation starting with sales, through the operator and service personnel. Each keeps you informed of the findings and repair or sales pr a very clean operation starting with sales, through the operator and service personnel. Each keeps you informed of the findings and repair or sales process. Great team and facilities. More
Other Employees Tagged: Will Schafer, Charles Williams , Gene Baxley
October 24, 2018
Pleased Glad they were able to work me in on the same day I called for the appointment . Very pleased with the service I received. Thanks Glad they were able to work me in on the same day I called for the appointment . Very pleased with the service I received. Thanks More
Other Employees Tagged: Charles Williams
October 04, 2018
Awesome I had a great service experience. Everyone was very professional! Waiting area was clean and offered nice amenities. Service was quick and efficien I had a great service experience. Everyone was very professional! Waiting area was clean and offered nice amenities. Service was quick and efficient. Appreciate the effort! More
Other Employees Tagged: Porsha Cox, Andrew Lokey
September 12, 2018
Excellent customer service I went to Master Buick / GMC looking for a gently used Sierra 1500. Tony Goddard assisted me and asked what I was looking for as far as options go. I went to Master Buick / GMC looking for a gently used Sierra 1500. Tony Goddard assisted me and asked what I was looking for as far as options go. There were several good options on the lot and I drove one home for an overnight test drive after about 45 minutes on the lot. The truck was what I was looking for and was in great condition. It pulls my camper nicely! Thanks Tony, Steve and everyone else at Master. I strongly recommend shopping here! More
Other Employees Tagged: Tony Goddard, Keith Stone
July 29, 2018
Good follow through on pricing and estimating. I would recommend them. Price was what they said it would be and car done in less than 90 min. on pricing and estimating. I would recommend them. Price was what they said it would be and car done in less than 90 min. More
Other Employees Tagged: William Fanning

