Steve McHenry | Page 76

Great service I always go to Ryan anytime I need my car in for service. He is always friendly and very helpful. Ryan makes sure I get what I need. in for service. He is always friendly and very helpful. Ryan makes sure I get what I need. More

by SHELLEYAJM Verified Customer Verified Customer

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Thank you Steve! You got me an appointment right away and had a recall replaced on my Ford Explorer. Always Excellent Service at Walker Ford!!! had a recall replaced on my Ford Explorer. Always Excellent Service at Walker Ford!!! More

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My service was scheduled with Dan, but Steve took care of me once I arrived. Steve even noticed I had a free service still in my account. They were both exceptional! Steve noticed Dan was at lunch when my ca me once I arrived. Steve even noticed I had a free service still in my account. They were both exceptional! Steve noticed Dan was at lunch when my car was finished, so he gave me a call to let me know. Dan was very nice and made sure everything was taken care of for me. Thank you to them both!! More

by Kelli_Noel Verified Customer Verified Customer

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Great job on fixing the issue I was having.Job was done in the time frame provided.Steve was there to tell me what was up.You van driver is also a nice man.Thanks.Stay safe. in the time frame provided.Steve was there to tell me what was up.You van driver is also a nice man.Thanks.Stay safe. More

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Excellent service at Walker Ford. I was a first time customer. They were profession from start to finish. The precautions for the virus are appreciated. customer. They were profession from start to finish. The precautions for the virus are appreciated. More

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Steve McHenry advised me on maintenance he recommended and we got that done. I brought my 2014 Focus in for the Field Service Action for the clutches and transmission. The vehicle no longer shudders when and we got that done. I brought my 2014 Focus in for the Field Service Action for the clutches and transmission. The vehicle no longer shudders when shifting into 2nd or 3rd gear. I hope it lasts! More

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Very Helpful They were very kind and helpful during this trying time. I did not have to make contact with anyone and the car was checked very carefully. They were very kind and helpful during this trying time. I did not have to make contact with anyone and the car was checked very carefully. More

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Steve in service is awesome. He’s always helpful and even in these crazy times took the extra time to explain and show me something I needed to know inside my car... in these crazy times took the extra time to explain and show me something I needed to know inside my car... More

by Schoolofconflict Verified Customer Verified Customer

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Steve was very helpful on each occasion we had to take my Explorer in. He always had answers to our questions and kept us up to date on repairs. Explorer in. He always had answers to our questions and kept us up to date on repairs. More

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As Always Walker Ford Goes Above & Beyond I have been working with Walker Ford for many years and they consistently prove to be the best at what they do. We recently ran into a major issue wi I have been working with Walker Ford for many years and they consistently prove to be the best at what they do. We recently ran into a major issue with our 2014 Expedition needing a new engine (which should not be the case on a $50k+ vehicle) and I worked with Ford Corporate ] (who also was top notch) along with Walker Ford and we were able to agree on an approach that was fair to all. Both Ford Corporate and Walker Ford help with some of the cost and provided the best customer service while we went through this process. Vince Romano the Service Manager personally took this on on Walker's end and was great rot work with. The process took about 5 weeks with negotiations and repair in a difficult time and Ford was there the whole way. Although I am not surprised by the continued excellence of Walker Ford, I always want to show my appreciation and let them know how thankful I am for their dedication! More

by MJCICCO Verified Customer Verified Customer

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