Steve McKerracher | Page 16

Shout out to J.R. Mazola! I am more than satisfied with my new car, and I never imagined what a pleasure it was to do business at Manly Honda. J.R. sold me a 2014 Subaru Impre I am more than satisfied with my new car, and I never imagined what a pleasure it was to do business at Manly Honda. J.R. sold me a 2014 Subaru Impreza, and it is a beaut, My husband and I did a lot of research, looking for the right car for me and our family, and we are very pleased with what we paid for-a good deal, and with J.R.-a marvelous auto rep. that made it easy for us, and we left feeling secure buying a car from him. Manly Honda has been around for a long time; a history in selling cars for many, many years. and while there are other places to buy a car in the bay area, only at Manly Honda in Santa Rosa did I find a used car with a clean carfax record., low miles, at a great price for a car that looks and feels brand new. The whole crew at Manly were great; they are a big family there, and I recommend you go there first. What? Nothing negative to say? Well, J.R. never pushed us into anything; he didn't need to; backed by a one week, no questions asked return policy of the vehicle if not satisfied J.R treated us well; assured us in more ways than one. Thank you J.R. for everything, and to the rest of you who help complete the experience in buying our car with ease and peace of mind. More

by Xanadu Verified Customer Verified Customer

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The good & the not so good Dealership did something that was definitely unusual. We were allowed to test drive the car home (round trip 50 miles) for 2 days BEFORE purchasing i Dealership did something that was definitely unusual. We were allowed to test drive the car home (round trip 50 miles) for 2 days BEFORE purchasing it...',,~0 SOLD! They really bent of backwards to accommodate US. Max was our favorite salesperson. The paperwork is the only negative...long drawn out....and time consuming even though we had been preaproved by our credit union....',~( ... More

by FIREBEAR60 Verified Customer Verified Customer

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Haggling I was preapproved with Capital One auto loan and had my paperwork in hand to purchase a car. I had already been online trying to see what best suited I was preapproved with Capital One auto loan and had my paperwork in hand to purchase a car. I had already been online trying to see what best suited my needs and what I could afford. I walked into Manly to test drive the vehicle and to see if I really wanted it. I dealt with Efrain Aguado who was very helpful and took me on the test drive. When it came time to actually start signing the paperwork I then started dealing with Steve McKerracher. This is where my experience went from good to bad. The haggling started because they wanted to add more options to my loan. I did want the GAP coverage which I said from the get go but having all the other options like vehicle service contract, key repair, and other protection options. I understand that this is how dealerships make extra money but I am not when to be haggled with I don't care for it, this is why I went a got preapproved. More

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Buying a New Car at Manly Jason had everything lined up and ready for me when I entered the dealership. We had spoken on the phone previously and it was a simple, easy experie Jason had everything lined up and ready for me when I entered the dealership. We had spoken on the phone previously and it was a simple, easy experience. And, Jason did a wonderful job explaining my vehicle to me. Thank you Jason!!! Highly recommend him. More

by PAMULLINS Verified Customer Verified Customer

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My experience was great and easy This guy's know what to do they are great they always do the best they can do for you they do it great. Good workers This guy's know what to do they are great they always do the best they can do for you they do it great. Good workers More

by GERMAN L CARRILLO Verified Customer Verified Customer

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Great service! From start to finish, Dylan and the crew at Manly made my car buying experience easy and pain free. They answered every question I had, and helped me From start to finish, Dylan and the crew at Manly made my car buying experience easy and pain free. They answered every question I had, and helped me drive home in the perfect car. I totally recommend going to Manly for your new or new-to-you car. More

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great customer service Justin Allen was very professional and polite. Not trying to sell us something we did not want but let us decide if we like it are not. Would recommen Justin Allen was very professional and polite. Not trying to sell us something we did not want but let us decide if we like it are not. Would recommend Justin for all your new are used car needs. Steve McKerracher the finance manager did his best to sell other warranty but not pushy at all. Great experience at Manly Honda. More

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They cover all the bases Great, fast, friendly, knowledgeable, hard working team of mostly men there to provide service to customers! Thank you for the fabulous service on t Great, fast, friendly, knowledgeable, hard working team of mostly men there to provide service to customers! Thank you for the fabulous service on the 4th of July!! More

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Buying a car Jesse and Giovanni were wonderful! Steve was too pushy trying to sell warranty and protectant options, I declined at least 4 times, and he kept persi Jesse and Giovanni were wonderful! Steve was too pushy trying to sell warranty and protectant options, I declined at least 4 times, and he kept persisting. This portion took too long. More

by RACHGIRLIE Verified Customer Verified Customer

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Great Service!!! Very helpful working with the sales reps as well as great service overall. Willing to work with you in the finance department in buying a new or used Very helpful working with the sales reps as well as great service overall. Willing to work with you in the finance department in buying a new or used vehicle. More

by BTWONG Verified Customer Verified Customer

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