Steve Nevitte | Page 17

Awesome service, had a recall, made the appointment, greeted by Steve, he took care if everything, no fuss, had me a loaner, followed up, thanked me personally. Cannot day enough about the dealership an greeted by Steve, he took care if everything, no fuss, had me a loaner, followed up, thanked me personally. Cannot day enough about the dealership and the super service!!! Thank you very much for the great service. Ron Lane More

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Thank for keeping us in the family.we had a 2015 gla-250 now we upgrade to a 2020 gla_250 we are so happy for all of the help long the way. very nice people that work there .big thank for saleman cassey D now we upgrade to a 2020 gla_250 we are so happy for all of the help long the way. very nice people that work there .big thank for saleman cassey Duffy for going the extra mile to make this happened. More

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Steve is a highly competent professional with great interpersonal skills, great follow through and great product knowledge. He's courteous, patient and easy to work with. As always, my experience with interpersonal skills, great follow through and great product knowledge. He's courteous, patient and easy to work with. As always, my experience with your organization was universally positive. Thanks again. More

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Steve was amazing through the whole process start to finish was up front about fees and process We would have to go through he went above and beyond helping with insurance and getting this taken care of finish was up front about fees and process We would have to go through he went above and beyond helping with insurance and getting this taken care of as soon as possible More

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Each of my experiences with Mercedes-Benz of Annapolis have been excellent. Steve made sure my car and budget were cared for. Not to mention my car was cleaned and ready for me upon my arrival I just m have been excellent. Steve made sure my car and budget were cared for. Not to mention my car was cleaned and ready for me upon my arrival I just miss my coffee and muffin 😎 More

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Great customer service Steve was professional, courteous, and knowledgable about the particular problem I had, which was unrelated to the performance of my Mercedes-Benz. H Steve was professional, courteous, and knowledgable about the particular problem I had, which was unrelated to the performance of my Mercedes-Benz. He was helpful in presenting options and explaining the service recommendations. He kept in touch with me so that I knew the status of my car along the way. I have always found this dealership/service facility to be professional, prompt, and courteous. I have heard other folks comment that they travel from other cities for service because they were impressed with the service at this facility. More

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Super professional and knowledgeable. The exact image you expect when you pull up to a Benz dealer. As soon as you pull up. The whole team is on you and making the experience easy and plesant you expect when you pull up to a Benz dealer. As soon as you pull up. The whole team is on you and making the experience easy and plesant More

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PROFESSIONALISM Steve Nevitte was the first person that I came into contact with when I called the Mercedes Annapolis Service Center. Mr. Nevitte listened to my conce Steve Nevitte was the first person that I came into contact with when I called the Mercedes Annapolis Service Center. Mr. Nevitte listened to my concerns about my 2018 GLA. He immediately made an appointment for me to come in at my convenience. That was a great start as far as I was concerned. I've always found that most companies want you to evolve around their schedules regardless of the inconvenience it may cause the consumer. Once I met Mr. Nevitte, I was further impressed with his professionalism. Mr. Nevitte checked my car and confirmed my concern and he accepted my car for repairs. Afterwards, we began to talked about other Mercedes Benz models. He noticed that I was interested in a possible upgrade to the GLC class. Without hesitation, he put me in a GLC one as a loner while my car was being serviced. It was a great experience and I greatly appreciated it. Mind you, I will be looking into one very soon! Even during there unprecedented times with the Covid-19 pandemic, Mr. Nevitte has made my service experience awesome one. I felt safe in the environment too. Mr. Nevitte is a great asset to the business of customer service! For future service at the Annapolis Mercedes Service Center, I will only use him as my service person. More

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I have alway had wonderful service at the Annapolis Mercedes dealership. They work hard to meet your schedule and the extra care taken during the coronavirus crisis to ensure my car was sanitized gave Mercedes dealership. They work hard to meet your schedule and the extra care taken during the coronavirus crisis to ensure my car was sanitized gave me added peace of mind. My regular service team lead was off so I had the good fortune of working with Steve and he kept me apprised every step of the way for the maintenance needed. Excellent service! More

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Steve Nevitte at Mercedes Benz of Annapolis Service Center provided excellent service. He was professional, courteous and genuinely interested in making sure I was happy with the arrangements to servic Center provided excellent service. He was professional, courteous and genuinely interested in making sure I was happy with the arrangements to service my car. He gave me an accurate estimate as to when it would be done and updated me along the way. In addition, Terence provided excellent service on the drop off and pick up of the car. More

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