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Steve Pasko
Steve Pasko at Klaben Chrysler Jeep Dodge Ram
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Steve Pasko

Parts counterperson

Klaben Chrysler Jeep Dodge Ram

1106 West Main Street
Kent, OH 44240

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5.0
6 Reviews
5.0

6 Reviews

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6 Reviews of Steve Pasko

November 15, 2023

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Employee Rating

Chris in sales did a great job in explaining the features of the vehicle and answered all my questions. Chris also made my buying experience very pleasant by picking me up, taking me to the bank and hand More

by rweverett
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Christopher Hamilton , Jennifer Ash

Helpful 1
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March 28, 2023

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Employee Rating

Very Nice , My Sales lady Gina was magnificent in all areas ! Brian the finance gentle man was very helpful and polite ! I would recommend Gina , Brian & Klaben dealership to anyone looking for new or ce More

by Jeffreycremeans
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brian Franklin, John Freeman , Gina Williams

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Mar 28, 2023

Jeffreycremeans responded

Had a very great experience with my purchase . Gina was so very helpful & knowledgeable and was so awesome in her abilities to answer questions & take care of any issues . I would recommend Klaben @ Gina to anyone looking !!!!!

March 04, 2023

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Employee Rating

Matt Caldwell was great to work with. I felt welcomed as soon as I stepped in the door. The work that was done was quick and efficient. Will continue coming here for my service needs! More

by Beccabug710
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Caldwell

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February 28, 2023

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Employee Rating

Went in for service/modifications took about 1. 5 hours. Quick and painless. Amanda Davis was great to work with and I was in at the time requested More

by Steves7927
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Amanda Davis

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November 28, 2022

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I have always had great service from Klaben! They have been helpful, knowledgeable, and careful to make sure that my warranty is checked for complete coverage. It is reassuring to know that they More

by LNEHRING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Clayton Williams

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October 12, 2022

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Have gone to this dealership for years. Overall very nice and up front. This is my second or third jeep that I.bought from them. The only dealership I would deal with. More

by Mary Sklamba
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Don Jacobs, Michael Van Hoose, Brian Franklin , Amanda Davis, Joseph Slagle, Dennis Terlaak

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Oct 13, 2022

Klaben Chrysler Jeep Dodge Ram responded

Mary, thank you for your feedback regarding your recent visit to our service facility. The positive marks you gave us are greatly appreciated. As you know, being a long time Klaben customer, we ask for feedback through so many different venues, as we truly want to hear the voices of our customers. I also want to thank you for taking more time to speak with me via a phone call. The additional detail that you provided has already become content for coaching and counseling opportunities with our team members. In our customer driven business model, we have, and will continue, to look for ways to improve upon processes that are the foundation for meeting, and hopefully exceeding the expectations of our customers. I trust the resolution we discussed is an indication of how much we value you and your ongoing patronage to Klaben. Thank you again for your feedback, and know that I and the entire Klaben team remain at your service. Mike VanHoose, mvanhoose@klaben.com, 330-673-3139 ext 707.

Oct 13, 2022

Mary Sklamba responded

Hello Mike Thank you for taking the time to follow up with me. I love the Klaben team, I send people to you all of the time. This just reinforces what a great company you are. In this day and age that you are willing to talk to customers who overall gave you a great review says a lot. Thank you again. Mary (one very happy customer who will be a customer for the next 20 years)!!!

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