Steve Reid
Steve Reid at John Thornton Chevrolet
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Steve Reid | Page 3

Fixed OPS Manager

John Thornton Chevrolet

1971 Thornton Rd
Lithia Springs, GA 30122

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4.7
144 Reviews
4.7

144 Reviews

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144 Reviews of Steve Reid

March 13, 2023

Dealership Rating
Employee Rating

The visit was quick and to the point. The oil and transmission fluid for my 2018 Silverado was changed in about 2 hours. I was pleased at the speed of the work that was done. More

by chief_perez_1972
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

February 28, 2023

Dealership Rating
Employee Rating

Great service,going there since 2004 wonderful all round experience,no hesitation in recommending someone More

by KENWYN.BERKELEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

February 13, 2023

Dealership Rating
Employee Rating

From the moment I enter the dealership, Jennifer Hendrix greets you with a smile and a friendly hello. The majority of the people at Thornton are very professional and accommodating. I've purchased several More

by KAGG
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

October 27, 2022

Dealership Rating
Employee Rating

This dealerships service department is hands down the best in the southeast. They have nailed it. Thank you. More

by DONNAHAAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Jarrod Powell, Bryon Steinke, Reginald Widener, Kurt Hedmann , Mike Cuquejo, Tim Yates

October 03, 2022

Dealership Rating
Employee Rating

2023 C8 Broke down 6 miles from driving off the lot. Check Engine light on also Hill Assist malfultion. First oil change at 500 miles had to wait 2 week to get an appointment. My wife waited 5 hour More

by FRANKLINK488
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Dino Hill, Bryon Steinke , Veronica Gomez, Mario was very helpful

September 26, 2022

Dealership Rating
Employee Rating

I love John Thornton. People don’t understand how much they go out of their way to make customers happy. They have to wait 5 minutes longer and trash them. This dealership More

by DONNAHAAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

September 21, 2022

Dealership Rating
Employee Rating

The employees there really and truly care about the customer. I will never take my car anywhere else. More

by DONNAHAAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Jarrod Powell, Bryon Steinke, Reginald Widener, Kurt Hedmann , Mike Cuquejo, Tim Yates

September 07, 2022

Dealership Rating
Employee Rating

Very great individuals that work there and was always updating me on vehicle as well More

by chrissantezbeasley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

July 05, 2022

Dealership Rating
Employee Rating

The entire process was practically effortless. The service was excellent from beginning to end. My car was repaired within the timeframe they gave me, and looked great! More

by BEVERLY_BEDFORD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Tanya Byers, Brenden Boyd , Mike Cuquejo

June 28, 2022

Dealership Rating
Employee Rating

I recommend using Thornton Chevrolet they have Great customer service . Collision center team is awesome . More

by mistypope2013
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Collision center as well as service center

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