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Steve Stephens
Steve Stephens | Page 8
General Manager
Klaben Chrysler Jeep Dodge Ram
1106 West Main Street
Kent, OH 44240
403 Reviews
It's 1983 and I'm still in High School. I started working with my Father who was a Used Car Manager for Cobbledick Buick in Shaker Hts as a lot porter. After graduation, I took on a full-time role with the dealership allowing me to work in Service/Parts/Body shop/New & Used Cars. Ultimately began my career in Sales. In 1993 I started at Klaben Ford. I was able to build a strong customer base and moved up to a management role in the leasing department. In 2005 I moved across the street to Klaben Chrysler Jeep Dodge. I found the change exciting that has now led me to be a store manager. I’ve been with Klaben Auto Stores for over 25 years. A family-owned store completely committed to 100% customer satisfaction involved with our local communities, I’ll be here for another 25 years, God willing. I’m blessed to have my wife, our 4 Children, and 4 Grandkids..so far! and a super staff I work with every day. 330-673-3139 ext. 505
Read moreDealership Experience
32 yrs, 8 mos
Industry Experience
42 yrs, 9 mos
403 Reviews
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403 Reviews of Steve Stephens
June 15, 2024
Joe Hilliard does a phenomenal job. He is always attentive to my needs and get service done right first time. Thanks for your help Joe. He is always attentive to my needs and get service done right first time. Thanks for your help Joe. More
by dj5555dj
Other Employees Tagged: Joe Hilliard, Timothy Beane, Scott Abdon , Brian Franklin, Don Jacobs, Tina Kelly
Verified CustomerMarch 04, 2024
Great. always leave happy. Can't say enough about the team at klaben. Take that back the family.. keep up the great job always leave happy. Can't say enough about the team at klaben. Take that back the family.. keep up the great job More
by SHVDMONKE
Other Employees Tagged: Richard Klaben, Ken Harris , Brian Franklin
February 19, 2024
Klaben is the best! They always take great care of me and my cars! I have been buying cars from Klaben for almost 20 years! They always take great care of me and my cars! I have been buying cars from Klaben for almost 20 years! More
by michellemaltempi
Other Employees Tagged: Justin L. Bolen, Joe Hilliard, Richard Klaben , Christine Klaben
January 31, 2024
Good business great salesman got the perfect deal I would recommend highly salesman Dom cook did a fantastic job getting the right deal only bad thing I was clean pr prior to being delivered to other dealer recommend highly salesman Dom cook did a fantastic job getting the right deal only bad thing I was clean pr prior to being delivered to other dealer More
by Trevor_sokoloski
Other Employees Tagged: Jennifer Ash, Dom cook
January 08, 2024
My experience at Klaben was once again, a great experience! This is our third lease that we’ve had at Klaben, and the other reason for coming back to Klaben was dealing with Casey Shaw as our sales experience! This is our third lease that we’ve had at Klaben, and the other reason for coming back to Klaben was dealing with Casey Shaw as our salesman. He is always very professional, knowledgeable, and find us a great vehicle that fits our needs. More
by Mvarner
Other Employees Tagged: Brian Franklin, Casey Shaw
December 22, 2023
The staff at Klaben Chrysler Jeep Ram really care about their customers. Chris Hamilton worked with me to get just the right Grand Cherokee with all my required features. Jennifer made sure to explain ea their customers. Chris Hamilton worked with me to get just the right Grand Cherokee with all my required features. Jennifer made sure to explain each document before I signed and took time to answer any of my questions. Dealing at Klaben is like visiting family, they really do know the meaning of excellent customer service. There is no pressure to buy, no convincing you that you need more than you do. Klaben has treated us so well over the years that I will not shop at another dealership. More
by HAWKINS729
Other Employees Tagged: Jennifer Ash, Christopher Hamilton
December 20, 2023
They are always quick professional and get me in the car I want. Gilbert is always who I deal with and he is the best. He will make sure you are taken care of. I’ve gotten my last 3 cars there and won’t go I want. Gilbert is always who I deal with and he is the best. He will make sure you are taken care of. I’ve gotten my last 3 cars there and won’t go anywhere else! More
by Ashley
Other Employees Tagged: Brian Franklin
December 07, 2023
I've never had such an pleasant experience purchasing a vehicle. The dealer went out of his way to make it easy for me to choose the Jeep I wanted. The vehicle I purchased had everything I wanted, and th vehicle. The dealer went out of his way to make it easy for me to choose the Jeep I wanted. The vehicle I purchased had everything I wanted, and they even drove it to my location for my test drive and purchase. The gentleman who drove it over (Cam) was so polite and friendly! It was like having a friend with me to make my choice. The price was also very good. I can't imagine going to another dealer! More
by mardou2
Other Employees Tagged: Cam Hemphill
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