Steve Toppins | Page 3

Working with this dealership was a great experience. Every person we worked with was knowledgeable and great, and the entire process was very smooth. Every person we worked with was knowledgeable and great, and the entire process was very smooth. More

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I have to add from my previous comments. As a whole, suntrup employees were more than helpful. I had a friend drive me and when it started snowing, they cleaned her car off as well as mine! As a whole, suntrup employees were more than helpful. I had a friend drive me and when it started snowing, they cleaned her car off as well as mine! More

by Cindy.c7 Verified Customer Verified Customer

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Very good dealership. Nice, clean and new. The car was ready when i arrived for pick up. Nice, clean and new. The car was ready when i arrived for pick up. More

by daryl Verified Customer Verified Customer

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This was my first car buying experience and I couldn’t have asked for a better sales person! Luis was informative and supportive, but not pushy and not in it to just make a sale. He was quick to respond t have asked for a better sales person! Luis was informative and supportive, but not pushy and not in it to just make a sale. He was quick to respond to texts with any questions I had. I would highly recommend him to my friends/family looking to buy a car. The whole car buying experience from start to finish was very pleasant and easy. More

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Seth made the entire process from start to finish a seamless one. He wasn’t pushy but instead, was kind, warm and friendly. We felt well taken care of from the entire staff at Suntrup Nissan and glad w seamless one. He wasn’t pushy but instead, was kind, warm and friendly. We felt well taken care of from the entire staff at Suntrup Nissan and glad we purchased our second car from them! Thank you Seth and the team! More

by MICHELLE.EUBANKS Verified Customer Verified Customer

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Had a scheduled appointment. When I arrived for appointment I was told it would be 5 to 6 hours to get a simple oil change. I live 68 miles away and when scheduled service I wa When I arrived for appointment I was told it would be 5 to 6 hours to get a simple oil change. I live 68 miles away and when scheduled service I was asked if I will be waiting and I said yes . Never had this issue before and would hope it gets corrected. Why schedule an appointment if a customer has to wait 5 or 6 hours to get oil change. If I wanted that I would just be a drive up customer. Please correct this issue More

by sschulte67 Verified Customer Verified Customer

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We showed up without an appointment and everyone at the dealership was fantastic to deal with. Very professional and genuinely nice. Aaron Voege was our salesman and went out of his way multiple times to t dealership was fantastic to deal with. Very professional and genuinely nice. Aaron Voege was our salesman and went out of his way multiple times to take care of us. Working with him was by far the best experience I’ve ever had in a dealership. I will refer everyone that asks to go and see him. Aaron is amazing, truly a great experience. More

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Began the deal online, Aaron and Oz had everything ready for us to select between two Muranos. We chose the right one for us and the pricing and subsequent negotiations were professional and worked out to for us to select between two Muranos. We chose the right one for us and the pricing and subsequent negotiations were professional and worked out to be a win-win for everyone. Beautiful new facilities just added to the professionalism and nice business transaction. The managers were polite and handled the business end very well. I will buy my next car from Suntrup! More

by csjordan67 Verified Customer Verified Customer

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My salesman Oz and the team that worked with him was excellent. I was leaving my car to be serviced for a recall. I met the GM, he graciously assisted me with. I had to come back and get my gate opener excellent. I was leaving my car to be serviced for a recall. I met the GM, he graciously assisted me with. I had to come back and get my gate opener and I was greeted by Oz. He asked me what I came in for. I explained I had just purchased a used Nissan from another dealership and there was a recall on it. He asked me how many miles and what year it was. I told him and ended up telling him about the upsetting experience I had. He said for me to stop by and see him when I came to pick up my car. I did. Oz was quiet, professional and kind. He was well informed and he answered any questions I had. It really meant a lot to me, because I had a bad experience with the previous dealership. He took his time with me. He introduced me to the people who would be helping me get into another car. They were kind, looked me in the eye, and helped get me into a brand new car. It was nothing short of a miracle. Never felt pressure by Oz, he made me feel valued and safe. His customer service was excellent and I would recommend him to my friends and family. More

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People were extremely friendly and helpful! They seem to work well to provide a fair deal while also holding to their standard of quality They seem to work well to provide a fair deal while also holding to their standard of quality More

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