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250 Reviews of Steve Weedin
October 10, 2025
My experience was a great customer service spirit, kind, efficient, effective communication, on time and availability efficient, effective communication, on time and availability More
by omar.p
Verified CustomerOther Employees Tagged: Betty Sidbeck
October 05, 2025
Excellent service! You guys were absolutely wonderful. I got my car in a few days. You guys were absolutely wonderful. I got my car in a few days. More
by bdavis116
Other Employees Tagged: Morgan Keeten, Erik Lett, Taylor Berry, Nadia Roth, Daniel Lacker, Jeffrey Purnell, Louis Rose, Betty Sidbeck, Jaedin Smith
September 28, 2025
The workers were very nice, I greatly appreciated the complimentary car wash and that they cleaned out the inside as well. They were fast and efficient! My only complaint is that it was slightly confusin complimentary car wash and that they cleaned out the inside as well. They were fast and efficient! My only complaint is that it was slightly confusing where I was supposed to go when I first arrived and there is no parking so going inside to ask for clarification isn’t really an option. More
by Brecklynn
Other Employees Tagged: Morgan Keeten, Erik Lett, Taylor Berry, Nadia Roth, Daniel Lacker, Jeffrey Purnell, Louis Rose, Betty Sidbeck, Jaedin Smith
September 25, 2025
I had a pretty horrific experience with the Kia dealership recently. I purchased my car April 2024 at the Kia in Everett and recently my car started having problems starting. I had it diagnosed by dealership recently. I purchased my car April 2024 at the Kia in Everett and recently my car started having problems starting. I had it diagnosed by a mechanic and they told me it was the starter and the battery I called the Kia dealership and asked them if anything was covered since I only purchased the car a year ago. They told me that if in fact, it is the starter, the starter would be covered, but the battery would not be. They told me if it is the starter. The diagnosis would be waived because it would be covered under the pre-certified warranty. They diagnosed it and then told me that the battery needed to be replaced before they could find out if it is the starter I then had to pick up the car pay them $220 for the diagnosis then after driving it off the lot I turned the car off when I went to turn it back on it wouldn’t start come to find out from a mechanic Kia did not connect one of the wires back up and doing this I ended up having to have it towed from where it was. I called Kia and asked them if I could bring it there so they could replace the starter. They did not have another opening for a couple of weeks. I explained to them that I use my vehicle for work and medical appointments for my daughter and myself and needed the vehicle. I work at the post office and make only about $2500 a month which does not even cover all of my expenses and bills I explained to them I could not afford any more diagnosis or tows that’s the only money I had was my rent money for the month. They told me I could not tow it to the dealership that if I did, it would be impounded that I would have to wait until my appointment which was not for another two weeks I asked them if there was a cancellation if they could get me in as soon as possible I didn’t hear from them again. I called them a couple of days before my appointment was scheduled and asked again to clarify that the starter would be covered under the warranty because I could not afford to pay for a diagnosis and I could not afford to tow it there if it wasn’t, they put me on hold and came back and said that if it is the starter, it would be covered under the pre-certified warranty if it was not the starter, then they couldn’t tell me, but they wouldn’t be able to tell me what it is until they diagnose it again I would have to pay for the diagnose if it wasn’t the starter, but if it was the starter, it would be covered under the warranty so I had it towed back paying another $200. They then contacted me after the appointment to say that the starter was not covered under the warranty that I now owed them $220 for the diagnosis and I needed to pick up the car immediately. I started crying because I knew I couldn’t afford it. I knew the starter was bad and they had told me twice now that the starter was covered under the pre-certified warranty now they were telling me that I had to pay them money and had to pick up the car right away. I had no money for the tow or the diagnosis. The manager told me that he would waive the diagnosis fee, but that I had to pick up the car immediately I explained that I did not have money for a tow truck and that I was trying really hard to figure out how to come up with money for a tow truck. He said if I did not pick it up within the next day or two, he would start charging me $45 a day or he would impound it. I am absolutely baffled by this entire experience. I understand that to Kia this is merely training for wrong information given but for me I paid about $700 I didn’t have that I should not have had to pay if I had been told the correct information to begin with. I now have a 30 day to pay or vacate for my rent, 100% because of Kia giving me wrong information. This is a horrific experience for me that has turned my entire world upside down. More
by mercedezgurl
September 24, 2025
The people are kind. Unfortunately, that is shadowed by the poor communication, failure to meet their own expectations, and constant delays. After 2 MONTHS, 3 missed self Unfortunately, that is shadowed by the poor communication, failure to meet their own expectations, and constant delays. After 2 MONTHS, 3 missed self-imposed deadlines, and a significant loss of income as a result, I finally got my car back. The work got done and they tried to bring down the price a little, but unless something goes wrong with the specific repairs they did, I will be taking my car elsewhere for general maintenance. More
by cort.fitts
Other Employees Tagged: Betty Sidbeck
September 21, 2025
Friendly staff and great location. I do appreciate that the service department was able to squeeze my vehicle in for an appointment so quickly vs. their online appointment system. I do appreciate that the service department was able to squeeze my vehicle in for an appointment so quickly vs. their online appointment system. More
by karina_rivera93
Other Employees Tagged: Jeffrey Purnell
September 16, 2025
The staff are friendly and kind. I really appreciated the updates along the way. As with any dealer, they overcharge for services. They vacuumed the carpets and gave me a coupon for I really appreciated the updates along the way. As with any dealer, they overcharge for services. They vacuumed the carpets and gave me a coupon for a car wash, which was nice. However, I still left feeling like I’d been taken advantage of. More
by EH
September 11, 2025
Our dealership always does timely work. I have never had a bad experience at kia. My car always seems to run right I have never had a bad experience at kia. My car always seems to run right More
by West family
Other Employees Tagged: Morgan Keeten
