Very friendly to me every time and respectful.
Just don’t like having to wait long time but other than that nothing wrong.
Just don’t like having to wait long time but other than that nothing wrong.
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by STEVEN77BARTLETT81
Verified Customer
Verified Customer
Service Price Transparency
Dec 20, 2024 -
Tulsa Hyundai responded
Thank you for your feedback! We're glad to hear you’ve had friendly and respectful service. We understand waiting can be frustrating and will work to improve wait times. We appreciate your patience!
The staff at the service center were working diligently,
and it was evident they had thoroughly trained their service writers on effective communication. The quality of the work appeared excellent. However,
and it was evident they had thoroughly trained their service writers on effective communication. The quality of the work appeared excellent. However, the waiting room was less accommodating. The hard surfaces and echoing acoustics made it uncomfortable, compounded by constant foot traffic. There was no option for semi-private space to take a conference call, as the seating was entirely communal, giving the impression that strangers were expected to engage in group conversations. Additionally, screens were visible from hallways and walkways, and conversations lacked privacy, as they could be easily overheard. I don't know what the architects were thinking when they designed this space.
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by jmatlock88
Verified Customer
Verified Customer
Service Price Transparency
Dec 20, 2024 -
Tulsa Hyundai responded
Thank you for your feedback! We're glad to hear that our service team provided diligent and effective communication. We also appreciate your input about the waiting room and will take your suggestions into consideration for future improvements. Your experience is important to us, and we strive to make every visit as comfortable as possible.
You have too many people standing around doing nothing.
Which is why you have to charge $70 for an internal paper air filter. You’ll be keeping those on the shelf.
Which is why you have to charge $70 for an internal paper air filter. You’ll be keeping those on the shelf.
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by toddalandunn65
Verified Customer
Verified Customer
Service Price Transparency
Dec 27, 2024 -
Tulsa Hyundai responded
We apologize for your experience, toddalandunn65. We understand your concerns and will take your feedback into consideration to improve efficiency and pricing. Thank you for sharing your thoughts.
Steven was very prompt and was able to explain what’s
wrong with my car. He updated me regularly.
wrong with my car. He updated me regularly.
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by abdullah.aliya95
Verified Customer
Verified Customer
Service Price Transparency
Dec 12, 2024 -
Tulsa Hyundai responded
Thank you for sharing your experience! We're glad Steven provided prompt service and kept you informed throughout. Your satisfaction is our priority!
Oil change well
Waiting time better
But car still
ticks
did not check windshield wipers
Has to replace at local auto part store
ticks
did not check windshield wipers
Has to replace at local auto part store
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by rohccpastor
Verified Customer
Verified Customer
Service Price Transparency
Dec 10, 2024 -
Tulsa Hyundai responded
Thank you for sharing your experience. We apologize for missing the wipers and not addressing the ticking issue. Your feedback helps us improve, and we’d love the opportunity to make things right. Please reach out so we can assist further.
We have experienced great customer service and
communication. We will continue to use them for our vehicle.
communication. We will continue to use them for our vehicle.
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by kfryer0
Verified Customer
Verified Customer
Service Price Transparency
Dec 10, 2024 -
Tulsa Hyundai responded
Thank you for your wonderful feedback! We're thrilled to hear you've had great experiences with our service and communication. We look forward to continuing to assist you with your vehicle! 😊
I appreciate all they do at Tulsa Hyundai.
They are nothing but professional from the time I pull in to the moment I leave consistently.
They are nothing but professional from the time I pull in to the moment I leave consistently.
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by tia.palmer66
Verified Customer
Verified Customer
Service Price Transparency
Dec 04, 2024 -
Tulsa Hyundai responded
Thank you for your kind words, Tia! We’re thrilled to hear you consistently have a professional experience at Tulsa Hyundai. Your support means a lot to us, and we look forward to serving you again!
I love getting my vehicle serviced at this dealership!
Everyone I have dealt with there has been friendly and funny, which is refreshing to see in customer service. I will always use Tulsa Hyundai 😊
Everyone I have dealt with there has been friendly and funny, which is refreshing to see in customer service. I will always use Tulsa Hyundai 😊
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by kacybaker3
Verified Customer
Verified Customer
Service Price Transparency
Dec 02, 2024 -
Tulsa Hyundai responded
Thank you for your wonderful feedback! We're so glad to hear you've had a positive experience with our team. We appreciate your loyalty and look forward to continuing to serve you at Tulsa Hyundai! 😊
James is amazing and really goes the extra mile to help
you. Everyone in the Service Department is amazing except Megan. Megan is not a friendly or helpful person.
you. Everyone in the Service Department is amazing except Megan. Megan is not a friendly or helpful person.
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by jencoffman17
Verified Customer
Verified Customer
Service Price Transparency
Nov 27, 2024 -
Tulsa Hyundai responded
Thank you for your feedback! We're thrilled to hear James and most of the Service Department impressed you with their dedication. We’re sorry to hear about your experience with Megan and will address this to ensure we provide the best service possible.
I really enjoy getting my car serviced in Tulsa always
very nice and helpful. Tech was an absolute pleasure and explained what was going on and future services. Thank you
very nice and helpful. Tech was an absolute pleasure and explained what was going on and future services. Thank you
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by seanahall06
Verified Customer
Verified Customer
Service Price Transparency
Nov 27, 2024 -
Tulsa Hyundai responded
Thank you for your kind words, Sean! We're delighted to hear you had a great experience in Tulsa and that our tech provided excellent service and clarity. We look forward to seeing you again! 🚗✨