Steven Browder
Steven Browder at Tulsa Hyundai

Steven Browder | Page 19

Service Advisor

Tulsa Hyundai

9777 South Memorial Dr.
Tulsa, OK 74133

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4.4
247 Reviews
4.4

247 Reviews

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247 Reviews of Steven Browder

December 19, 2024

Dealership Rating
Employee Rating

Very friendly to me every time and respectful. Just don’t like having to wait long time but other than that nothing wrong. More

by STEVEN77BARTLETT81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Megan Barham, Frank Seitz, Kasey Collins , Gavin Kalagher

Dec 20, 2024

Tulsa Hyundai responded

Thank you for your feedback! We're glad to hear you’ve had friendly and respectful service. We understand waiting can be frustrating and will work to improve wait times. We appreciate your patience!

December 19, 2024

Dealership Rating
Employee Rating

The staff at the service center were working diligently, and it was evident they had thoroughly trained their service writers on effective communication. The quality of the work appeared excellent. However, More

by jmatlock88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 20, 2024

Tulsa Hyundai responded

Thank you for your feedback! We're glad to hear that our service team provided diligent and effective communication. We also appreciate your input about the waiting room and will take your suggestions into consideration for future improvements. Your experience is important to us, and we strive to make every visit as comfortable as possible.

December 19, 2024

Dealership Rating
Employee Rating

You have too many people standing around doing nothing. Which is why you have to charge $70 for an internal paper air filter. You’ll be keeping those on the shelf. More

by toddalandunn65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Dec 27, 2024

Tulsa Hyundai responded

We apologize for your experience, toddalandunn65. We understand your concerns and will take your feedback into consideration to improve efficiency and pricing. Thank you for sharing your thoughts.

December 11, 2024

Dealership Rating
Employee Rating

Steven was very prompt and was able to explain what’s wrong with my car. He updated me regularly. More

by abdullah.aliya95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 12, 2024

Tulsa Hyundai responded

Thank you for sharing your experience! We're glad Steven provided prompt service and kept you informed throughout. Your satisfaction is our priority!

December 10, 2024

Dealership Rating
Employee Rating

Oil change well Waiting time better But car still ticks did not check windshield wipers Has to replace at local auto part store More

by rohccpastor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 10, 2024

Tulsa Hyundai responded

Thank you for sharing your experience. We apologize for missing the wipers and not addressing the ticking issue. Your feedback helps us improve, and we’d love the opportunity to make things right. Please reach out so we can assist further.

December 06, 2024

Dealership Rating
Employee Rating

We have experienced great customer service and communication. We will continue to use them for our vehicle. More

by kfryer0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Megan Barham, Frank Seitz, Kasey Collins , Gavin Kalagher

Dec 10, 2024

Tulsa Hyundai responded

Thank you for your wonderful feedback! We're thrilled to hear you've had great experiences with our service and communication. We look forward to continuing to assist you with your vehicle! 😊

December 03, 2024

Dealership Rating
Employee Rating

I appreciate all they do at Tulsa Hyundai. They are nothing but professional from the time I pull in to the moment I leave consistently. More

by tia.palmer66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 04, 2024

Tulsa Hyundai responded

Thank you for your kind words, Tia! We’re thrilled to hear you consistently have a professional experience at Tulsa Hyundai. Your support means a lot to us, and we look forward to serving you again!

November 29, 2024

Dealership Rating
Employee Rating

I love getting my vehicle serviced at this dealership! Everyone I have dealt with there has been friendly and funny, which is refreshing to see in customer service. I will always use Tulsa Hyundai 😊 More

by kacybaker3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Megan Barham, Frank Seitz, Kasey Collins , Gavin Kalagher, Shuttle driver 10/10 recommend!

Dec 02, 2024

Tulsa Hyundai responded

Thank you for your wonderful feedback! We're so glad to hear you've had a positive experience with our team. We appreciate your loyalty and look forward to continuing to serve you at Tulsa Hyundai! 😊

November 27, 2024

Dealership Rating
Employee Rating

James is amazing and really goes the extra mile to help you. Everyone in the Service Department is amazing except Megan. Megan is not a friendly or helpful person. More

by jencoffman17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Megan Barham, Frank Seitz, Kasey Collins , Gavin Kalagher, James 5 Stars

Nov 27, 2024

Tulsa Hyundai responded

Thank you for your feedback! We're thrilled to hear James and most of the Service Department impressed you with their dedication. We’re sorry to hear about your experience with Megan and will address this to ensure we provide the best service possible.

November 26, 2024

Dealership Rating
Employee Rating

I really enjoy getting my car serviced in Tulsa always very nice and helpful. Tech was an absolute pleasure and explained what was going on and future services. Thank you More

by seanahall06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: GARY RUTH, Megan Barham, Frank Seitz, Kasey Collins , Gavin Kalagher

Nov 27, 2024

Tulsa Hyundai responded

Thank you for your kind words, Sean! We're delighted to hear you had a great experience in Tulsa and that our tech provided excellent service and clarity. We look forward to seeing you again! 🚗✨

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