The people are always courteous and helpful.
My car runs well and I’m sure everything has been well taken care of after it’s serviced. That’s why I drive as far as I do.
My car runs well and I’m sure everything has been well taken care of after it’s serviced. That’s why I drive as far as I do.
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by REBAG2011
Verified Customer
Verified Customer
Service Price Transparency
Dec 26, 2024 -
Tulsa Hyundai responded
Thank you for your kind words! We're so glad to hear that you consistently have a positive experience with us. Your trust and loyalty mean a lot, and we're grateful for the opportunity to take care of your vehicle!
Steven was exceptional in his customer service!
We will recommend him & Tulsa Hyundai to others!
We will recommend him & Tulsa Hyundai to others!
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by amystephens7
Verified Customer
Verified Customer
Service Price Transparency
Dec 26, 2024 -
Tulsa Hyundai responded
Thank you, Amy! We're thrilled to hear about your exceptional experience with Steven. We appreciate your recommendation and look forward to serving you again!
The people who took my car in for service were very
courteous and helpful. After having my car washed, the attendant said that it is obvious that I like my car and take great care of it.
courteous and helpful. After having my car washed, the attendant said that it is obvious that I like my car and take great care of it.
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by FAMCCALL
Verified Customer
Verified Customer
Service Price Transparency
Dec 20, 2024 -
Tulsa Hyundai responded
Thank you for your kind feedback! We're glad to hear our team provided courteous and helpful service. It’s wonderful to see the care you put into your vehicle—it truly shows! We look forward to assisting you again.
Absolutely great service!
That is all that I have to say about the current question.
That is all that I have to say about the current question.
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by deenatimm
Verified Customer
Verified Customer
Service Price Transparency
Dec 20, 2024 -
Tulsa Hyundai responded
Thank you for your kind words! We’re so glad to hear you had a great experience. We appreciate your feedback!
They never vacuumed my car, when I was advised that they
would do it. It was even on the paper work as something that should have been done.
would do it. It was even on the paper work as something that should have been done.
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by hankins.rashida
Verified Customer
Verified Customer
Service Price Transparency
Dec 20, 2024 -
Tulsa Hyundai responded
We sincerely apologize for the oversight. We understand how important it is to meet all expectations, and we’ll make sure to address this with the team. Thank you for bringing it to our attention.
Very friendly to me every time and respectful.
Just don’t like having to wait long time but other than that nothing wrong.
Just don’t like having to wait long time but other than that nothing wrong.
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by STEVEN77BARTLETT81
Verified Customer
Verified Customer
Service Price Transparency
Dec 20, 2024 -
Tulsa Hyundai responded
Thank you for your feedback! We're glad to hear you’ve had friendly and respectful service. We understand waiting can be frustrating and will work to improve wait times. We appreciate your patience!
The staff at the service center were working diligently,
and it was evident they had thoroughly trained their service writers on effective communication. The quality of the work appeared excellent. However,
and it was evident they had thoroughly trained their service writers on effective communication. The quality of the work appeared excellent. However, the waiting room was less accommodating. The hard surfaces and echoing acoustics made it uncomfortable, compounded by constant foot traffic. There was no option for semi-private space to take a conference call, as the seating was entirely communal, giving the impression that strangers were expected to engage in group conversations. Additionally, screens were visible from hallways and walkways, and conversations lacked privacy, as they could be easily overheard. I don't know what the architects were thinking when they designed this space.
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by jmatlock88
Verified Customer
Verified Customer
Service Price Transparency
Dec 20, 2024 -
Tulsa Hyundai responded
Thank you for your feedback! We're glad to hear that our service team provided diligent and effective communication. We also appreciate your input about the waiting room and will take your suggestions into consideration for future improvements. Your experience is important to us, and we strive to make every visit as comfortable as possible.
You have too many people standing around doing nothing.
Which is why you have to charge $70 for an internal paper air filter. You’ll be keeping those on the shelf.
Which is why you have to charge $70 for an internal paper air filter. You’ll be keeping those on the shelf.
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by toddalandunn65
Verified Customer
Verified Customer
Service Price Transparency
Dec 27, 2024 -
Tulsa Hyundai responded
We apologize for your experience, toddalandunn65. We understand your concerns and will take your feedback into consideration to improve efficiency and pricing. Thank you for sharing your thoughts.
Steven was very prompt and was able to explain what’s
wrong with my car. He updated me regularly.
wrong with my car. He updated me regularly.
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by abdullah.aliya95
Verified Customer
Verified Customer
Service Price Transparency
Dec 12, 2024 -
Tulsa Hyundai responded
Thank you for sharing your experience! We're glad Steven provided prompt service and kept you informed throughout. Your satisfaction is our priority!
Oil change well
Waiting time better
But car still
ticks
did not check windshield wipers
Has to replace at local auto part store
ticks
did not check windshield wipers
Has to replace at local auto part store
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by rohccpastor
Verified Customer
Verified Customer
Service Price Transparency
Dec 10, 2024 -
Tulsa Hyundai responded
Thank you for sharing your experience. We apologize for missing the wipers and not addressing the ticking issue. Your feedback helps us improve, and we’d love the opportunity to make things right. Please reach out so we can assist further.