Steven Browder
Steven Browder at Tulsa Hyundai

Steven Browder | Page 20

Service Advisor

Tulsa Hyundai

9777 South Memorial Dr.
Tulsa, OK 74133

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4.4
247 Reviews
4.4

247 Reviews

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247 Reviews of Steven Browder

November 23, 2024

Dealership Rating
Employee Rating

Quick diagnosis and efficient repairs were made. The waiting area was fabulous and everything done to my vehicle was thoroughly explained. More

by ALISA.MCCAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 25, 2024

Tulsa Hyundai responded

Thank you for your feedback, Alisa! We're glad to hear the service was quick and thorough, and that you enjoyed the waiting area. We appreciate your trust in us! 😊🚗

November 21, 2024

Dealership Rating
Employee Rating

Very quick and I love the new Genesis service center. I like the fact loaners are available now. More

by lnunley0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Megan Barham, Frank Seitz, Kasey Collins , Gavin Kalagher

Nov 22, 2024

Tulsa Hyundai responded

Thank you for sharing your positive experience! We're thrilled to hear you love the new Genesis service center and appreciate the convenience of our loaner vehicles. We look forward to serving you again!

November 19, 2024

Dealership Rating
Employee Rating

Was a nice waiting room and the guy was complete honest about the waiting time More

by luis.osorio1985
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 21, 2024

Tulsa Hyundai responded

Thank you, Luis! We're glad you enjoyed the waiting room and appreciated the honesty about the wait time. We look forward to serving you again! 😊🚗

November 15, 2024

Dealership Rating
Employee Rating

Very efficient. Workers are very helpful and knowledgeable. Everyone was very friendly. I would recommend going. More

by tam74127
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Megan Barham, Frank Seitz, Kasey Collins , Gavin Kalagher

Nov 18, 2024

Tulsa Hyundai responded

Thank you for your kind words! We're thrilled to hear that our team provided efficient, helpful, and friendly service. We appreciate your recommendation and look forward to serving you again! 😊

November 13, 2024

Dealership Rating
Employee Rating

One of the best dealerships to go to. This place really changed for the benefit. Employees are happy. I’m happy service was excellent. Definitely recommend this place to others. More

by thicks159
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Megan Barham, Mikel Hankins, Frank Seitz, Kasey Collins, Jayro Torres , Jaren Blaylock, Kristopher Carter, Gavin Kalagher, Jamie Martinez, Nathanael hall.

Nov 13, 2024

Tulsa Hyundai responded

Thank you for the great review! We’re thrilled to hear that you had an excellent experience and noticed the positive changes. Your recommendation means a lot to us, and we look forward to serving you again!

November 07, 2024

Dealership Rating
Employee Rating

Great customer service. Will be returning and requesting him as my service advisor. A great big thanks More

by Vljaimes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 08, 2024

Tulsa Hyundai responded

Thank you, Vljaimes! We’re delighted to hear you had a great experience and plan to return. Your service advisor will be ready to assist you anytime. We appreciate your kind words!

October 30, 2024

Dealership Rating
Employee Rating

This was the best dealership service and experience I’ve ever had. Steven communicated every step in the process keeping me updated on the progress of my vehicle issue. If there ever was a perfect experie More

by manuelmoeller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 30, 2024

Tulsa Hyundai responded

Thank you for the amazing feedback, Manuel! We're thrilled to hear Steven provided such an exceptional experience and kept you well-informed. We look forward to serving you again in the future!

October 24, 2024

Dealership Rating
Employee Rating

I don't know who Gavin Kalagher is. Maintenance is covered on my ionqic 5 but at 6000 miles I was charged $22 for tire rotation. On my first recall I was offered a $22 tire rotaion a More

by GLACIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Megan Barham, Frank Seitz, Kasey Collins , Jeren Blaylock, Faith Condrey, Joseph Daniels, Cooper Houchin, Gavin Kalagher, Skyler Matsler

Nov 13, 2024

Tulsa Hyundai responded

Hi Glacie. We apologize for any inconvenience and want to make things right. Please contact us at 918-995-2734 so we can review your billing and see if a refund is due.

October 19, 2024

Dealership Rating
Employee Rating

I was told my car would be ready between 1:00-1:30. At 2:30 I went to ask about my car. They drove up with it right after I ask about it. Don’t know how long I would have sat there & waited!!!! More

by BBILBY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Oct 21, 2024

Tulsa Hyundai responded

Thank you for your feedback, and we apologize for the delay in getting your car ready. We understand how frustrating it is to wait longer than expected, and we're sorry for the inconvenience it caused. Your experience is important to us, and we will work to improve our communication and service timelines. Thank you for bringing this to our attention!

October 17, 2024

Dealership Rating
Employee Rating

Steven was very helpful, easy to work with and very informative. He kept me in the loop the entire time my car was being serviced! More

by Hkberky29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 18, 2024

Tulsa Hyundai responded

Thank you for the great feedback, Hkberky29! We're glad Steven provided helpful, clear communication throughout your service. We'll be here whenever you need us!

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