Dealership Experience
2 yrs, 2 mos
Industry Experience
6 yrs, 2 mos
208 Reviews
Write a Review208 Reviews of Steven Cuevas
July 25, 2025
We usually take our car to Norm Thieves (Reeves) in Cerritos due to parts availability during the vehicle recall. We took our car to Downey due to the proximity to our home. Wait time was good and lobb Cerritos due to parts availability during the vehicle recall. We took our car to Downey due to the proximity to our home. Wait time was good and lobby was very nice. We are dedicated Honda drivers and will continue to be in the future. More
July 21, 2025
I purchased a new vehicle on June 30th and had to return too many times for it to be repaired. This week July 21st will be my first full week having my vehicle due to each week having to take it back to se too many times for it to be repaired. This week July 21st will be my first full week having my vehicle due to each week having to take it back to service. Communication and planning is lacking. I wasted too much time going back and forth to your dealership. My vehicle was detailed- that Black Ice scent is absolutely horrible. He put several of those scent sheets in my car. They should not put scents in cars. More
Other Employees Tagged: Alex Rios , Paul Johnson, Gonzolo was nice and helpful. Mel in Finance was pleasant and nice. Guillermo in Service was accommodating and helpful.
July 18, 2025
Best service and communication. .will come back always kept me updated and my car was done fast .will come back always kept me updated and my car was done fast More
Other Employees Tagged: Carlos Villareal, Anthony Moran, Robert Pastor , Gihan Gutierrez

