Steven Cuevas | Page 24

I used to service my Honda at a different dealer but have now changed to Honda World in Downey. The place is clean and I love the early drop off hours. But the main reason I take my car to Downey is because now changed to Honda World in Downey. The place is clean and I love the early drop off hours. But the main reason I take my car to Downey is because of the Service Advisor Steven Cuevas. I request Steven because he always makes sure that I am satisfied with the service that is provided. He makes sure that I get the best price possible and he always keeps me up to date with the progress of the service. I have recommended Steven to my son and my son now brings his Accord to Honda World and specifically to Steven. Thank you More

by Frank M Verified Customer Verified Customer

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Service was done in the time Steven told me. Very pleased with the service performed. Very pleased with the service performed. More

by kevmocali Verified Customer Verified Customer

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Best dealership and they’re always helpful and they always attempted on us see if where happy with there work always attempted on us see if where happy with there work More

by osathanondcatailina Verified Customer Verified Customer

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We usually take our car to Norm Thieves (Reeves) in Cerritos due to parts availability during the vehicle recall. We took our car to Downey due to the proximity to our home. Wait time was good and lobb Cerritos due to parts availability during the vehicle recall. We took our car to Downey due to the proximity to our home. Wait time was good and lobby was very nice. We are dedicated Honda drivers and will continue to be in the future. More

by anthonywsilva Verified Customer Verified Customer

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Muy contenta con el excelente servicio Gracias lo recomiendo y continuamos con ustedes Gracias asta pronto recomiendo y continuamos con ustedes Gracias asta pronto More

by hanamarchan97 Verified Customer Verified Customer

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Great experience at the Honda service center—staff was knowledgeable, efficient, and explained everything clearly. Highly satisfied. knowledgeable, efficient, and explained everything clearly. Highly satisfied. More

by Luigieolmos Verified Customer Verified Customer

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Overall great experience! Steven was very helpful and the whole process was very quick, and I got a complimentary car wash! Steven was very helpful and the whole process was very quick, and I got a complimentary car wash! More

by LOPEZSOPHIA105 Verified Customer Verified Customer

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I purchased a new vehicle on June 30th and had to return too many times for it to be repaired. This week July 21st will be my first full week having my vehicle due to each week having to take it back to se too many times for it to be repaired. This week July 21st will be my first full week having my vehicle due to each week having to take it back to service. Communication and planning is lacking. I wasted too much time going back and forth to your dealership. My vehicle was detailed- that Black Ice scent is absolutely horrible. He put several of those scent sheets in my car. They should not put scents in cars. More

by LeapYearMom Verified Customer Verified Customer

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I arrived early he was friendly and very helpful. He explain the service I will need next time. He explain the service I will need next time. More

by dvaro333 Verified Customer Verified Customer

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Best service and communication. .will come back always kept me updated and my car was done fast .will come back always kept me updated and my car was done fast More

by mmarauder0358 Verified Customer Verified Customer

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