Steven Heard
Steven Heard at AutoMax Ocala

Steven Heard

General Sales Manager

AutoMax Ocala

1918 SW 17th Street
Ocala, FL 34471

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4.7
24 Reviews

With over a decade of experience in the automotive industry, I’m Steven, the General Sales Manager at AutoMax Ocala. Since joining the team in January 2024, I’ve been dedicated to driving excellence and ensuring 100% customer satisfaction. As a proud veteran of the Army Medical Corps, I bring a disciplined and customer-focused approach to every interaction. My goal is to make your car buying experience as smooth and rewarding as possible. Feel free to reach out—I’m here to help!

Dealership Experience

2 yrs, 2 mos

Industry Experience

12 yrs, 3 mos

4.7

24 Reviews

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24 Reviews of Steven Heard

January 31, 2026

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Employee Rating

This was by far the most pleasant experience I have ever had when buying a vehicle. Ryan was so knowledgeable and willing to find what I wanted, not what they wanted to sell me. I will definitely come bac More

by memevans0828
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Trade-in Experience
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Recommend Dealer
Yes
Jan 31, 2026

AutoMax Ocala responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. The Sales Team at AutoMax Ocala

January 21, 2026

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Great customer service young man keep up the good work! I will definitely be sending you more customers. More

by nolansmith2323
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Jan 21, 2026

AutoMax Ocala responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing AutoMax Ocala! The Sales Team at AutoMax Ocala

January 14, 2026

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I walked in, told them what i want, what i need and they put me in something that day… More

by LANCEPOTENZA
Sales Price Transparency
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Andres Gonzalez, Joshua Smith

Jan 14, 2026

AutoMax Ocala responded

Here at AutoMax Ocala, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! The Sales Team at AutoMax Ocala

December 22, 2025

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Second time getting a car from AutoMax Ocala & per usual, they were super helpful through the entire process! Worked with both Victor F. & Haley S. to make sure I was fully satisfied & got exactly what I was More

by Jeff T
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Recommend Dealer
Yes
Dec 23, 2025

AutoMax Ocala responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing AutoMax Ocala. We look forward to having you as one of our valued customers for many more years to come! The Sales Team at AutoMax Ocala

November 02, 2025

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The sales people at Auto Max are very knowledgeable and friendly. They also go out of there way to make sure you are satisfied with everything More

by 1DANNYR57
Sales Price Transparency
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Andres Gonzalez, Ryan Cruz

Nov 02, 2025

AutoMax Ocala responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback. The Sales Team at AutoMax Ocala

August 18, 2025

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Just wanted to say Steven and Maykel were awesome they had my suv ready for me to pick up within two hours…. Thanks again More

by MONICAFELDER19
Sales Price Transparency
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Finance Experience
Recommend Dealer
Yes
Aug 18, 2025

AutoMax Ocala responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing AutoMax Ocala. We look forward to having you as one of our valued customers for many more years to come! The Sales Team at AutoMax Ocala

May 05, 2025

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Very prompt and professional from the start. My sales associate Felipe was outstanding. Financing was a breeze with Matt. Plenty of inventory to choose from. If you need a great used vehicle I w More

by RCHADWILLIAMS
Sales Price Transparency
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Recommend Dealer
Yes
May 05, 2025

AutoMax Ocala responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! The Sales Team at AutoMax Ocala

April 20, 2025

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Bought a big red 1500 Ram! !! Best buying experience ever!!! TJ was my salesman and from start to finish was amazing! Matt took the time to make sure I got the best deal out the More

by Bishop42383
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: TJ Callari , Timi Thomas, Matt Finance manager ⭐⭐⭐⭐⭐

Apr 20, 2025

AutoMax Ocala responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing AutoMax Ocala! The Sales Team at AutoMax Ocala

April 03, 2025

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Awesome place to go to when wanting a car the people are friend and the place is clean. More

by SHAQUILAGREEN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Annette Evangelista , Joshua in sales was an awesome person to meet

Apr 03, 2025

AutoMax Ocala responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing AutoMax Ocala. The Sales Team at AutoMax Ocala

March 24, 2025

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They have very good quality cars and trucks and very good service And are reliable More

by KEN6514
Sales Price Transparency
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Elijah Rios

Mar 26, 2025

AutoMax Ocala responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you, Ken, for choosing AutoMax Ocala! The Sales Team at AutoMax Ocala

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