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Steven Heard
24 Reviews
With over a decade of experience in the automotive industry, I’m Steven, the General Sales Manager at AutoMax Ocala. Since joining the team in January 2024, I’ve been dedicated to driving excellence and ensuring 100% customer satisfaction. As a proud veteran of the Army Medical Corps, I bring a disciplined and customer-focused approach to every interaction. My goal is to make your car buying experience as smooth and rewarding as possible. Feel free to reach out—I’m here to help!
Read moreDealership Experience
2 yrs, 4 mos
Industry Experience
12 yrs, 5 mos
24 Reviews
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24 Reviews of Steven Heard
January 17, 2025
The dealership overall reached my expectations by having a good selection of vehicles and the service from the staff was excellent. The employees presented themselves professionally. Well dressed, not pushy a good selection of vehicles and the service from the staff was excellent. The employees presented themselves professionally. Well dressed, not pushy in sales and willing to work around to make the customer happy. More
by Ian
Verified CustomerOther Employees Tagged: Haley Smith, Annette Evangelista, Maykel Gonzalez
January 16, 2025
It was a geat experience. from driving up, to salesman, to finance. It was seamless. from driving up, to salesman, to finance. It was seamless. More
by HAL1
Other Employees Tagged: Andres Gonzalez, Ben Jackson
January 07, 2025
Super friendly. Had a great experience. Would buy from again. The price was higher than I wanted to pay. But they lowered it to meet my expectations. Had a great experience. Would buy from again. The price was higher than I wanted to pay. But they lowered it to meet my expectations. More
by LARRYPONTES
Other Employees Tagged: Annette Evangelista , Elijah Rios
November 23, 2024
It was the best car buying experience I’ve ever had. I have to say that Haley Smith was fantastic to work with. I can’t tell you how much I respect her integrity! I have to say that Haley Smith was fantastic to work with. I can’t tell you how much I respect her integrity! More
by ajlemelin
Other Employees Tagged: Jesse Smith, Haley Smith
November 15, 2024
I found the vehicle I wanted and Haley was there to help me with the purchase and everything else needed. She is very personable and knowledgeable as well. A very likable young lady who I would buy from a me with the purchase and everything else needed. She is very personable and knowledgeable as well. A very likable young lady who I would buy from again! More
by LANFRANB
Other Employees Tagged: Haley Smith
October 17, 2024
Haley was awesome! What employee do you know in this day and age would come in on their day off? She was very professional,knowledgeable and truthful. I will recomme What employee do you know in this day and age would come in on their day off? She was very professional,knowledgeable and truthful. I will recommend this dealership and Haley to everyone. A great experience. Stephen even put gas in the car. I will be back for my next vehicle!!! More
by FOURTRUB1
Other Employees Tagged: Haley Smith, Annette Evangelista
October 09, 2024
Finance dude is a complete jerk. Super rude and unprofessional. Laughed in my face when I told him which bank I was preapproved with and told me they didn't take my bank. Came back 2 Super rude and unprofessional. Laughed in my face when I told him which bank I was preapproved with and told me they didn't take my bank. Came back 2 weeks later, didn't remember me and then had no problem with taking my bank after saying I was preapproved from a different bank prior. Super shady and scummy, don't bother coming here. More
by Chris Smith
September 25, 2024
Professional sales staff was interested in getting us the RIGHT car, rather than just any car… Finance officer was quick and accurate.The entire experience was very pleasant compared to all those high pres RIGHT car, rather than just any car… Finance officer was quick and accurate.The entire experience was very pleasant compared to all those high pressure guys down the street. We highly recommend Automax for anyone looking for an affordable pre-owned car SUB or truck More
by BENDODDJAX
Other Employees Tagged: Andres Gonzalez, Maykel Gonzalez
September 17, 2024
Always greeted warmly and allowed to shop at our pace. Our sales associate JC Diaz was extremely knowledgeable regarding their inventory and cared about finding us the right car to fit our needs and want Our sales associate JC Diaz was extremely knowledgeable regarding their inventory and cared about finding us the right car to fit our needs and wants. More
by PEIZANS
Other Employees Tagged: Annette Evangelista , JC Diaz
September 09, 2024
Great place to buy and order actually I already recommended people we loved it and the people there for wonderful recommended people we loved it and the people there for wonderful More
by ARTCORINELLAA
Other Employees Tagged: Scott Dippolito, Ernesto Daboub, Annette Evangelista, Matthew Gianikas
