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Stevie Ballinger
Stevie Ballinger at Byers Mazda

Stevie Ballinger

Service Advisor

Byers Mazda

2435 Billingsley Rd.
Columbus, OH 43235

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5.0
19 Reviews
5.0

19 Reviews

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19 Reviews of Stevie Ballinger

September 13, 2025

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So far my car is working great after the repair. The repair was all covered under warranty so no cost to me and I was given a loaner car for the whole time. Only complaint is I had to come back in a More

by BRADBURY.20
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
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Sep 15, 2025

Byers Mazda responded

Thank you for taking the time to share your feedback with us. We are so glad to hear that your car is running great after the repair and that we could provide you with a loaner vehicle at no cost to you. We sincerely apologize for the inconvenience of having to return to sign a new loaner agreement. We understand that this was an extra step for you, and we will be reviewing our process to ensure this doesn't happen again. We appreciate your business and hope to see you again in the future.

September 10, 2025

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We always receive fantastic service at Byers Mazda! The people there are amazing - always friendly, courteous, and knowledgeable!!!! More

by oneblanket
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Ken King, Tim Waddell

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Sep 12, 2025

Byers Mazda responded

Thank you so much for this wonderful review! We're thrilled to hear that our team continues to provide you with fantastic service. Your kind words about our staff being friendly, courteous, and knowledgeable truly make our day. We appreciate your continued trust in Byers Mazda and look forward to serving you again soon!

September 06, 2025

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Byers Mazda took care of routine maintenance issue and located and fixed an oil leak. They also discovered another problem and took care of that too. Service advisor Stevie was great. She kept me informe More

by mikef
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 08, 2025

Byers Mazda responded

Hi Mike, we are happy to hear that Stevie and the team went above and beyond to get the job done early. Thank you for choosing Byers Mazda, and please don't hesitate to reach out if we can be of service again!

September 02, 2025

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Friendly, fast, efficient. Thorough. Helpful video review. For a survey to require a minimum number of words seems like poor methodology More

by hughclark0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ken King, Jeff Schwaeber

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Sep 03, 2025

Byers Mazda responded

Thank you for sharing your feedback with us, Hugh! We hope to see you again next time here at Byers Mazda!

August 29, 2025

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Fast, convenient It was very organized, fast, time limited and they provided me good place for waiting with good service. More

by Dinaismail614
Recommend Dealer
Yes

Other Employees Tagged: Stevie Ballinger

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Aug 29, 2025

Byers Mazda responded

Thank you so much for taking the time to share your experience with us! We're thrilled to hear that our service was fast, convenient, and well-organized for you. It's wonderful to know that our waiting area and service met your expectations. Your feedback truly means a lot to our team and motivates us to continue providing excellent service. We look forward to serving you again soon!

August 27, 2025

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Did what I asked, recommended some other needs, did only what I requested , no complaints More

by pignose7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ken King, Carrie Pezzutti, Jeff Schwaeber

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Aug 27, 2025

Byers Mazda responded

Thank you so much for taking the time to share your experience! We're thrilled to hear that we delivered exactly what you requested and that you were happy with our recommendations. Your satisfaction means everything to us, and we truly appreciate your trust in our services. We look forward to helping you again in the future whenever you need us.

August 16, 2025

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Friendly, Concerned about your needs, Quick to complete the work, Excellent Customer Service Waiting Rea More

by Moody
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 18, 2025

Byers Mazda responded

Thank you for your kind words! We’re so glad to hear you found our service friendly, attentive, and efficient. Your satisfaction is our priority, and we look forward to assisting you again in the future.

August 07, 2025

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The Byers Mazda service team are transparent with the work that needs to be done, the time it will take to complete, and the cost, and they’ve consistently hit all three. More

by JD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ken King, Jeff Schwaeber

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Aug 08, 2025

Byers Mazda responded

Thank you so much for your kind words about our service team! We’re thrilled to hear you’ve appreciated our transparency and consistency with time, cost, and communication. Your trust means the world to us, and we’re grateful for the opportunity to assist you. We look forward to serving you again soon!

July 28, 2025

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Professional service. Was in and out quickly. I miss the free car wash. See you guys next time. More

by cundifflinda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ken King, Jeff Schwaeber

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Jul 28, 2025

Byers Mazda responded

Thank you for your feedback! We're thrilled to hear you appreciated the professional and quick service. We understand how much the free car wash meant to you, and your input helps us keep improving. We're looking forward to seeing you next time!

July 19, 2025

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Employee Rating

Always great service, repairs were done in a timely manner. I was immediately contacted when repairs were completed More

by Maria Barton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ken King, Jeff Schwaeber

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Jul 21, 2025

Byers Mazda responded

Thank you so much for your kind feedback! We’re thrilled to know you had a great experience and appreciated the timely service. It’s always our goal to keep you informed and ensure smooth repairs. We look forward to serving you again in the future!

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