Stu Burnham | Page 5
Service manager
South Easton Motor Sales
300 Turnpike St
South Easton, MA 02375
78 Reviews
Write a Review78 Reviews of Stu Burnham
August 17, 2021
Stay far away from this dealership. I was promised a safe vehicle and that the car would have a a complete work up before I picked it up. I let them know I would be bringing it by my mechanic after buying it vehicle and that the car would have a a complete work up before I picked it up. I let them know I would be bringing it by my mechanic after buying it to ensure they knew I meant business about it getting the work done that it needed. After purchasing it, my mechanic found many things that needed to be fixed. The car was not even properly aligned. Sent the car back to have those issues taken care of. Pick the car up a few days later, and it was shaking really bad. So I brought it back to my mechanic. The drive shaft needed to be replaced. Beyond frustrated I again had to be without my new car and put back into one of their crappy rentals, i voiced my frustrations to the GM. He was very rude, but agreed to have the issue fixed, and that’s because he had to because the car is under warranty. After going back and forth today with Derek, he sent me a very nasty emotionally charged email after I asked him to email me what was done to the car. Trust me pal, I’m just as happy to part ways as you are. I just got my car back today. They destroyed many of the lug nuts, and they decided to also replace my brand new Firestone all season tires that came with the Jeep, with this random off brand I’ve never heard of without asking me. There’s also red silicone smeared all over the brake pads. This could have all been avoided had they not cut corners and tried to take the cheap way out, hoping I wouldn’t notice. I am appalled at the shotty work, and their utter lack of customer service. From start to finish this car buying experience has been awful. Im excited to see the response from the owner trying to make excuses for all of these problems though!! More
Other Employees Tagged: Derek Gaultier, Eric Giovanello , Lisa Arbo
July 24, 2021
Second time buying a car from this dealership, bought the car in under a half an hour. Derek and Eric were extremely helpful. The best dealer to buy from if your looking for a quick and easy experience! car in under a half an hour. Derek and Eric were extremely helpful. The best dealer to buy from if your looking for a quick and easy experience! More
Other Employees Tagged: Derek Gaultier, Burt Lewis, Eric Giovanello, Mike Kaplan , Lisa Arbo, Nik Tedesco
April 09, 2021
Always pleasant, always helpful! I had my new car in 2 days. This is our 6th car from South Easton- definitely would recommend them and definitely will go back. days. This is our 6th car from South Easton- definitely would recommend them and definitely will go back. More
Other Employees Tagged: Eric Giovanello , Lisa Arbo
April 01, 2021
Dealership was very clean and Derrick the salesman was very nice, respectful and knowledgeable... it was a very good experience and would absolutely go back and do business with them again and recommend t very nice, respectful and knowledgeable... it was a very good experience and would absolutely go back and do business with them again and recommend them to other potential customers More
Other Employees Tagged: Derek Gaultier, Burt Lewis, Eric Giovanello, Mike Kaplan , Lisa Arbo, Nik Tedesco
March 24, 2021
Real comfortable atmosphere from beginning to end from this very long time family run business. Vehicles are priced to sell. They have a ton of confidence in the vehicles they sell and go through them bum this very long time family run business. Vehicles are priced to sell. They have a ton of confidence in the vehicles they sell and go through them bumper to bumper before you ever take ownership. Personal, professional, down to earth people. We are 100 percent satisfied with our vehicle purchase and would not hesitate to go right back there in the future. More
Other Employees Tagged: Derek Gaultier , Lisa Arbo
March 11, 2021
My husband and I have purchased 4 vehicles here. Derek, Eric, and the entire staff are amazing to work with. When picking up my husbands new truck, I mentioned in passing that I had noticed an oil leak. My Eric, and the entire staff are amazing to work with. When picking up my husbands new truck, I mentioned in passing that I had noticed an oil leak. My vehicle was purchased here 3 yrs ago. Derek told me to bring it in and they would look at it and give me a car to drive for the day all at their cost. It was a minor fix thankfully, and I had my vehicle back the same day. I was more than happy to pay for the fix and oil change but they took care of it. You will never find a better place for customer service. As long as they are in business, we will be purchasing our vehicles here. You should too. More
Other Employees Tagged: Derek Gaultier, Burt Lewis, Eric Giovanello, Mike Kaplan , Lisa Arbo, Nik Tedesco
December 22, 2020
Great quality inventory. No hassles, fair prices. Derek, Eric and Lisa are the BEST. Fantastic experience. Will definitely buy from them again in the future!! Derek, Eric and Lisa are the BEST. Fantastic experience. Will definitely buy from them again in the future!! More
Other Employees Tagged: Derek Gaultier, Burt Lewis, Eric Giovanello , Lisa Arbo, Matt Manta, Nik Tedesco
October 09, 2020
If there were more than 5 stars I would pick more. They are amazingly easy to work with, service department is wonderful and Derek and Eric go above and beyond for all of their customers. We have purchased are amazingly easy to work with, service department is wonderful and Derek and Eric go above and beyond for all of their customers. We have purchased 3 cars there and will always go back. More
Other Employees Tagged: Derek Gaultier, Eric Giovanello
September 02, 2020
I just purchased a very clean and well maintained Jeep Cherokee at a great price from South Easton Motor Sales and I love the car. There was absolutely no pressure, I was able to browse the lot and test d Cherokee at a great price from South Easton Motor Sales and I love the car. There was absolutely no pressure, I was able to browse the lot and test drive it on my own. Everyone was extremely helpful and friendly, they handled all the paperwork quickly and easily, I couldn't ask for a better buying experience. I highly recommend South Easton Motor Sales. More
Other Employees Tagged: Derek Gaultier, Burt Lewis, Eric Giovanello , Lisa Arbo, Matt Manta, Nik Tedesco
July 24, 2020
It was a great experience car was fixed in a couple hours. They have me a car so I could still go to work great service hours. They have me a car so I could still go to work great service More
Other Employees Tagged: Derek Gaultier, Eric Giovanello , Matt Manta

