Susanna Vann-Parrott
Susanna Vann-Parrott at Phillips Chrysler Jeep Dodge Ram
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Susanna Vann-Parrott | Page 3

Product Specialist

Phillips Chrysler Jeep Dodge Ram

3440 S Pine Ave
Ocala, FL 34471

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4.6
42 Reviews
4.6

42 Reviews

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42 Reviews of Susanna Vann-Parrott

August 04, 2023

Dealership Rating
Employee Rating

Great salesperson. Very knowledgeable. Everyone is pleasant and helpful. The service department worked quickly to get our vehicle ready. More

by jgroff67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Hoff

Aug 04, 2023

jgroff67 responded

Very good dealership and staff.

Aug 05, 2023

Phillips Chrysler Jeep Dodge Ram responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Phillips Chrysler Jeep Dodge Ram, we look forward to having you as one of our valued customers for many more years to come! Gary Winkler Service Manager (352) 732-7577 ext 107

July 29, 2023

Dealership Rating
Employee Rating

Susanna made our car buying experience exceptional and so easy. She is absolutely wonderful to work with, straight forward and very knowledgeable. Not once did we ever feel pressured she allowed it to be ou More

by NJTam
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lou Deleo, Kevin Roberts

Jul 31, 2023

Phillips Chrysler Jeep Dodge Ram responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback. It's great to hear that Susanna and Kevin provided you with such excellent customer service! Management at Phillips Chrysler Jeep Dodge Ram sales@phillipschrysler.com

June 07, 2023

Dealership Rating
Employee Rating

The workers like Dale and Susanna were really helpful and patient with me when looking at cars. Everyone is straight forward. Both followed up with me after purchasing my new vehicle. Would definitely recomm More

by Anthony Caban
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dale Coleman, Don Wulff

Jun 08, 2023

Phillips Chrysler Jeep Dodge Ram responded

Thanks for sharing your thoughts about your experience with Phillips Chrysler Jeep Dodge Ram. We appreciate your business and hope to see you again soon! Management at Phillips Chrysler Jeep Dodge Ram sales@phillipschrysler.com

May 24, 2023

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Employee Rating

This was my 2nd encounter with them, and each time they gave me what I wanted without pressuring. More

by morleybc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Don Wulff , Dennis Ross

May 25, 2023

Phillips Chrysler Jeep Dodge Ram responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Phillips Chrysler Jeep Dodge Ram! Management at Phillips Chrysler Jeep Dodge Ram sales@phillipschrysler.com

May 12, 2023

Dealership Rating
Employee Rating

Each person we encountered was willing to take care of all our needs. Susanna, stayed in touch from beginning to delivery and beyond to explain and answer all of our questions. When she couldnt be there, More

by art.sharonkay
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: David Hoff , Dennis Ross, Each person we encountered was great. I didn't get names.

May 13, 2023

Phillips Chrysler Jeep Dodge Ram responded

Thank you, Art, for choosing Phillips Chrysler Jeep Dodge Ram. Your feedback and rating mean a lot to us. We're glad Susanna and Logan were able to help, and we hope to see you again! Management at Phillips Chrysler Jeep Dodge Ram sales@phillipschrysler.com

May 04, 2023

Dealership Rating
Employee Rating

Good prompt service. Friendly and helpful sales lady. Gray inventory of new and used vehicles. More

by mcariglio327
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mark Helfer

May 05, 2023

Phillips Chrysler Jeep Dodge Ram responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Management at Phillips Chrysler Jeep Dodge Ram sales@phillipschrysler.com

April 03, 2023

Dealership Rating
Employee Rating

Susanna was great. The car I purchased leaves a lot to be desired. Within days the blower motor for the a/c was out. So now I have to come up with the money to fix More

by adriennet1121
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Apr 05, 2023

Phillips Chrysler Jeep Dodge Ram responded

Adrienne, We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Management at Phillips Chrysler Jeep Dodge Ram sales@phillipschrysler.com

March 23, 2023

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Employee Rating

Initially, I would give Phillips a 0. Fortunately, for the dealership you have someone like Susanna. More

by Simpsonb1966
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David Hoff

Mar 27, 2023

Phillips Chrysler Jeep Dodge Ram responded

Thank you for taking the time to share your thoughts on working with Susanna. If you would like to further discuss your experience, feel free to contact us at your convenience. Management at Phillips Chrysler Jeep Dodge Ram sales@phillipschrysler.com

February 20, 2023

Dealership Rating
Employee Rating

Very easy to talk to . Accomodating. Asking questions isnt a problem. Appt was easy to make. More

by lroark04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 20, 2023

Phillips Chrysler Jeep Dodge Ram responded

Thanks for sharing about your experience with Phillips Chrysler Jeep Dodge Ram. We appreciate your business and hope to see you again soon! Gary Winkler Service Manager (352) 732-7577 ext 107

February 19, 2023

Dealership Rating
Employee Rating

She did a wonderful job helping us get into a Jeep Wrangler. Would highly recommend her for any sales needs. Keep up the great work. More

by Lukereasoner
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David Hoff

Feb 20, 2023

Phillips Chrysler Jeep Dodge Ram responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Phillips Chrysler Jeep Dodge Ram, Luke, we look forward to having you as one of our valued customers for many more years to come! Management at Phillips Chrysler Jeep Dodge Ram sales@phillipschrysler.com

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