Susanna Yim
Susanna Yim at Norm Reeves Honda Superstore Cerritos
Refer Me

Susanna Yim | Page 72

6 Years Honda Platinum Internet Sales Manager

Norm Reeves Honda Superstore Cerritos

18500 Studebaker Road
Cerritos, CA 90703

Contact Me
4.9
856 Reviews

Enjoy assisting the customers to drive off our dealership with the big smiles in a new or preowned vehicle they came in for. 😊

Dealership Experience

11 yrs, 9 mos

Industry Experience

16 yrs, 9 mos

Languages Spoken

English English

Korean Korean

4.9

856 Reviews

Write a Review

856 Reviews of Susanna Yim

July 11, 2017

Dealership Rating
Employee Rating

Happy camper I'm happy to report that my car buying experience was hassle free. Susanna Yim was a total professional. She worked with me to get me the best deal. I More

by Jennie
Recommend Dealer
Yes
Jul 13, 2017

Norm Reeves Honda Superstore Cerritos responded

We believe in hassle free service all the time! Thanks for your review and enjoy your new ride!

July 05, 2017

Dealership Rating
Employee Rating

A experience of a sale woman I got my new accord hybrid with her service. She is a very good and experience sale woman who I have ever met before. She is every good communication, More

by Danh17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 13, 2017

Norm Reeves Honda Superstore Cerritos responded

Susanna is great! We are so glad to hear your service was amazing! Enjoy your new ride!

July 03, 2017

Dealership Rating
Employee Rating

Great saleswomen Got me into a great car same dAy I'm happy with that she does a great job and is good at what she does More

by Caljr28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 13, 2017

Norm Reeves Honda Superstore Cerritos responded

That's great to hear! Thank you for leaving us a review!

July 02, 2017

Dealership Rating
Employee Rating

A great experience from beginning to end Susanna Yim is a great salesperson. She was reliable and fast responding during our communication via text messages and in person. I have already reco More

by Xer07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ramzi Marmoun

Jul 13, 2017

Norm Reeves Honda Superstore Cerritos responded

We are excited to hear that you would recommend Susanna! Thank you very much for leaving a review and enjoy your new ride!

June 28, 2017

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Employee Rating

Quick and Painless Susanna Yim, the Internet Manager, and Paul from finance made my car buying experience quick and painless. I contacted Susanna after finding the exact More

by CivicHB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 28, 2017

Norm Reeves Honda Superstore Cerritos responded

We are glad to hear that you came in and had an efficient experience with us! Enjoy your new ride and don't hesitate to see us again!

June 26, 2017

Dealership Rating
Employee Rating

Best car buying experience ever. Was very impressed with This is by far the best car buying experience ever. The whole process was smooth from start to finish. Thank you Susanna Yim and Jeff Aoki for your More

by deepkamini123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeff Aoki

Jun 28, 2017

Norm Reeves Honda Superstore Cerritos responded

We are SO happy to hear that we made such a positive impression! We live for our customers! Enjoy your new car.

June 14, 2017

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Employee Rating

Awesome experience My experience was fantastic. The customer service was great Susana helped me through everything, deal was even better, and the process was very fast. More

by Nancyv1103
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 28, 2017

Norm Reeves Honda Superstore Cerritos responded

We are happy to hear that you had a swift and easy process with Susanna! Enjoy your new ride!

June 11, 2017

Dealership Rating

Great experience from start to finish I was looking to lease a car and Susana really took care of us from start to finish! We gave her a call beforehand and she quickly got us started on t More

by JFigueroa1600
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 28, 2017

Norm Reeves Honda Superstore Cerritos responded

We appreciate your review and are happy that you loved your experience with Susanna! Enjoy your new car!

June 07, 2017

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Employee Rating

Best experience buying a new car I have given this rating for great pricing, over the phone assistance that led to an easy transaction once I arrived. Friendly, personable service. More

by ljones
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 07, 2017

Norm Reeves Honda Superstore Cerritos responded

Thank you for your great review! We love hearing from all our customers and are pleased that we created a positive experience for you. We hope to see you again in the future! Take care - Terry Benn | Customer Relations Manager | 562-345-9100 | tbenn@normreeves.com

June 06, 2017

Dealership Rating
Employee Rating

Great Purchasing Experience Thanks to Susanna Yim, buying a new Honda was truly effortless! She worked with us on the price and was very helpful in making sure that we found the More

by honda_buyer_6217
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 07, 2017

Norm Reeves Honda Superstore Cerritos responded

It's great to hear that Susanna made your experience a memorable one! We try our hardest to make sure every customer gets the same high quality treatment! We look forward to seeing you again in the future! Take care - Terry Benn | Customer Relations Manager | 562-345-9100 | tbenn@normreeves.com

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