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Susie Scadden
Refer Me
78 Reviews
Susie has been with us since 2006, who calls Hallsville, TX her hometown. Susie has been married to her husband for 31 years, and together they have a 26 year old son. As a family, they enjoy competing in RC Racing and going to NASCAR events all over the country. Susie loves to read, and loves animals even more (especially cats)! Her favorite vehicle is the Chevy Equinox because it's not too big & it's not too small! Susie is multi-talented and is willing to go beyond the call of duty. Her creative problem solving approach and winning attitude, coupled with her outstanding customer service, make her an invaluable asset to our company. In addition to her Chief Financial Officer duties, she also handles all of our MIS systems, technology issues and "Continuous Improvement" programs to help us provide better solutions!
Read moreDealership Experience
19 yrs, 2 mos
Industry Experience
19 yrs, 2 mos
Languages Spoken
English
78 Reviews
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78 Reviews of Susie Scadden
February 24, 2023
Very proficient and courtesy something I have come to expect from this dealership in Gladewater. expect from this dealership in Gladewater. More
by GUNNYTEX41
Verified CustomerOther Employees Tagged: Faye Hinds, Lisa Bryant, Mariela Hernandez, Chris Williams , Abygail Bongfeldt, Tricia Van Heise, Summur Villareal
Helpful 
November 28, 2021
Above and beyond. Feels like home when you walk in there. Best experience, a must go to. Will definitely be seeing us again. Best experience, a must go to. Will definitely be seeing us again. More
by Greg Galindo
Other Employees Tagged: Adrian Cortes, Mariela Hernandez , Mark Abernathy, Taylor Prickett
October 13, 2021
Great service from Adrian and McKaig. We have bought 6 cars from there and I wouldn’t go anywhere else. cars from there and I wouldn’t go anywhere else. More
by patrick
Other Employees Tagged: Adrian Cortes , Mark Abernathy, Taylor Prickett, Freddie Tomlinson
August 05, 2021
Adrián and the staff were very helpful. They helped me get the car I needed. get the car I needed. More
by hearts_of_fire62
Other Employees Tagged: Adrian Cortes , Mark Abernathy, Brandon McCloskey, Freddie Tomlinson, Summur Villareal
February 06, 2021
Dealing with McKaig in Gladewater is 100% better than any other experience at other dealerships. They worked hard to learn exactly what kind of car and price I was trying to get, and they helped me find a d other experience at other dealerships. They worked hard to learn exactly what kind of car and price I was trying to get, and they helped me find a deal to fit my needs. I didn't feel pressured like some of the other dealerships. I connected first with Summer and Alisa online via the website and then worked with David once I got to the dealership. They were all very friendly and helpful. Taylor also did a great job of explaining all the financing terms. 10/10 would definitely recommend them all! More
by donnieb6680
Other Employees Tagged: Lisa Bryant , Mark Abernathy, Alisa Cerney, Taylor Prickett, Shonna Stuve, David Varner, Summur Villareal
November 24, 2020
They where very nice didn't think I was going to be approve it was a quick process they made sure I was taking care of approve it was a quick process they made sure I was taking care of More
by Lakethaphillips
Other Employees Tagged: Lisa Bryant , Alisa Cerney, Patrick Evans, Brandon McCloskey, Dennis Smith
July 31, 2020
McKaig is really a dealer for the people. When other car lots wanted a larger down payment, Mr. Tim and his wonderful team made it easy to drive off in a (almost) brand new car with better payment options. lots wanted a larger down payment, Mr. Tim and his wonderful team made it easy to drive off in a (almost) brand new car with better payment options. Their financing team will work hard to make sure your dollars are working for you! Check them out if you've been turned down at other dealers. They are the BEST!!!!! More
by Mrssqtatum
Other Employees Tagged: Mark Abernathy, Tim Pritchett, Jeriamy Schumacher, Freddie Tomlinson, Summur Villareal
December 10, 2019
Great Guy! Helped me close the deal! The third car we have purchased from McKaig and Adrian. I highly recommend you shop there and see Adrian. Great people and friendly place to look fo The third car we have purchased from McKaig and Adrian. I highly recommend you shop there and see Adrian. Great people and friendly place to look for your next vehicle. More
by bobwyse
Other Employees Tagged: Adrian Cortes , Freddie Tomlinson
September 20, 2019
2019 Silverado custom Sales were excellent at Mckaig! Everything was handled professionally and the whole process went very easy and quick. Sales staff was very friendly an Sales were excellent at Mckaig! Everything was handled professionally and the whole process went very easy and quick. Sales staff was very friendly and knowledgeable about the truck I purchased. More
by RJS1234
Other Employees Tagged: Brandon McCloskey, Jeriamy Schumacher, Dennis Smith, Freddie Tomlinson
April 08, 2019
I guess I am the exception. My issue isn't so much with the people as it is with the product. Overall people are friendly, but there seems to be a major lack of communication thr My issue isn't so much with the people as it is with the product. Overall people are friendly, but there seems to be a major lack of communication throughout the dealership that can really create a headache, especially for me. I have had my Silverado Z71 for 14 months now, and it has been back the shop 13 times. I have spent almost 2 months of my life in their loaner vehicles, which is really a pain because of all the rules that go along with the loaner. My truck is currently in the shop again and has been since March 28, 2019. Most of the times my truck has been in the shop, it has been for at least a week. One time they were supposed to send my truck off to Dallas to get fixed, I waited a week before I reached out for an update and come to find out it never left Gladewater. They installed new struts and springs on it, but come on, really one week for that. They cant seem to fix my truck, and I feel like I'm getting the run around until my warranty expires. I have taken it up with General Motors and I would rather pull my teeth out. It has gotten to the point to where I had to retain an attorney to help me get out of this truck, get my money back, or get a new one. The only reason I gave 2 stars is because the people are friendly. I grew up in this town, graduated from here, and moved back here after my time in the Marine Corps. I wanted to give my business to what I considered a focal point of my hometown. That was a decisions I have come to regret. More
by Roger
Other Employees Tagged: Vernon Hall, Jeriamy Schumacher, Jason Smith, Freddie Tomlinson
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