Suzanne Cochrane
Suzanne Cochrane at Helms Bros., Inc.

Suzanne Cochrane

General Manager

Helms Bros., Inc.

208-24 Northern Blvd
Bayside, NY 11361

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4.6
102 Reviews

Suzanne started her career at Helms Bros. in 1982 as a receptionist/biller and over the last 30 years has held many position in the dealership. She has been the General Manager since graduating NADA GM training in 2000. "My passion for the industry has led to an amazing career and an attitude that I impart on all my team members. I am grateful for the opportunity to accommodate the automotive needs for so many clients and continually strive to exceed their expectations always." Suzanne's other interests are health, fitness, reading and anything that pertains to self -improvement. She resides on Long Island with her husband and twin daughters.

4.6

102 Reviews

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102 Reviews of Suzanne Cochrane

January 26, 2026

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Employee Rating

Overall, a fine experience. A painless experience and a seamless transaction. Won't hesitate to recommend Helms Brothers. More

by CSHINN0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: PETER KIM

Jan 27, 2026

Helms Bros., Inc. responded

Hi there, thank you for the feedback. We are glad to hear everything went smoothly and that you would recommend Helms Brothers. Please feel free to reach out if there is anything we can help with.

November 06, 2025

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This is my second time using this dealer and the same salesman. Jeff is truly exceptional. He takes special care to make transaction as easy as possible. His mannerism is topnotch. He is highly recomme More

by jo3jo3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeffrey Stampler

Nov 07, 2025

Helms Bros., Inc. responded

Hi there, Thank you for your continued trust and kind words! We’re thrilled to hear that Jeff provided another outstanding experience and made the process so smooth for you. We truly appreciate your recommendation. Please don’t hesitate to call if there’s ever anything you need.

November 03, 2025

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Great customer services and they answered all the questions regarding the car and its features. They were responsive to questions. i have no complaints and they did provided a great services More

by SMGIN
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Jeffrey Stampler

Nov 03, 2025

Helms Bros., Inc. responded

Hi there, Thank you for your kind feedback! We’re glad to hear our team provided helpful answers and attentive service throughout your visit. Please don’t hesitate to call if there’s ever anything you need.

November 02, 2025

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Professional, courteous, enthusiastic and energetic. This is the way I perceived everyone that helped me purchase my new Mercedes SUV at Helms. More

by NOEMIAMOLEIRO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeffrey Stampler

Nov 03, 2025

Helms Bros., Inc. responded

Hi there, Thank you for sharing your experience! We’re thrilled to hear that our team made your Mercedes SUV purchase such a positive and energizing experience. Please don’t hesitate to call if there’s ever anything you need.

October 09, 2025

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Mr. Stampler is an exceptional salesperson. We come back to him and Helms Bros everytime we need a new vehicle. More

by LILIZZI1
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeffrey Stampler

Oct 10, 2025

Helms Bros., Inc. responded

Hi Michael, thank you for sharing your experience and recognizing Jackie for her help in getting your car back so quickly. Please reach out if there’s anything else we can do for you.

October 03, 2025

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Very efficient in obtaining the vehicle of my choice and processing the entire transaction in a timely manner. More

by darrylwu
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Hoover Liao

Oct 03, 2025

Helms Bros., Inc. responded

Hi, thank you for sharing your experience and pointing out how smoothly and efficiently everything was handled. Please reach out if there’s anything else we can do for you.

September 25, 2025

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My experience with home, Brother has been nothing but a pleasure Michael and and his team, have made it amazingly easy for me to purchase the exact model. I am looking for as well as. First class service More

by BORYALENOORZAI
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael Nekava

Sep 26, 2025

Helms Bros., Inc. responded

Hi, thank you for sharing your experience and recognizing Michael and the team for making the process smooth and providing first-class service. Please reach out if there’s anything else we can do for you.

August 06, 2025

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Ernesto is the man that goes above & beyond to give you his best service. Excellent service received from him that I like to recommend buying Mercedes Benz from Ernesto. I just feel sorry that I didn't rec More

by RANA
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ernesto

Aug 07, 2025

Helms Bros., Inc. responded

Hi RANA, We’re glad to hear Ernesto provided exceptional support and made a positive impression during your experience. It's unfortunate to hear the financing aspect didn’t meet your expectations—we appreciate your honesty and will be sure to share your feedback. If there’s anything else we can assist you with, please don’t hesitate to reach out!

July 24, 2025

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I worked with Ernesto Viscaino. He never follow up after I signed the Lease. Paper work update not received . Txt him never responded More

by Herrera74
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Ernesto Viscaino

Jul 28, 2025

Helms Bros., Inc. responded

Hi there, Thank you for taking the time to share your experience. We're truly sorry to hear about the lack of follow-up communication after your lease signing. That’s not the level of service we strive to provide, and we appreciate your feedback. If there's anything still unresolved or if we can assist further, please reach out—we’d be glad to help.

July 13, 2025

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Excellent service I like to recommend to buy from Mercedes Benz from helms bro thanks More

by SKTALEB
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeffrey Stampler

Jul 14, 2025

Helms Bros., Inc. responded

Hi there, Thank you for the great feedback! We're glad to hear you had an excellent experience and truly appreciate your recommendation. If you ever need anything, please don’t hesitate to reach out!

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