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TJ Burke
TJ Burke at Ray Chevrolet

TJ Burke

Service Advisor

Ray Chevrolet

39 U.S. 12
Fox Lake, IL 60020

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4.8
249 Reviews
4.8

249 Reviews

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249 Reviews of TJ Burke

August 31, 2025

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Employee Rating

Service rep TJ was great. Happy with the service that was preformed. Still need the extended warranty person to call me. More

by MPEDERSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 31, 2025

Ray Chevrolet responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Ray Scarpelli 3 847-833-6461 ray3@rays-cars.com

August 30, 2025

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Employee Rating

They Suggested to use my rewards to save money on oil change. And I got a car wash More

by dbudnick123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessica Holland, Kyle Miller, Liz Frohling, Luis Rivera, Chris Freibauer

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Aug 30, 2025

Ray Chevrolet responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Ray Scarpelli 3 847-833-6461 ray3@rays-cars.com

August 27, 2025

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Employee Rating

Well luisi had problem with my truck took back on tue . and guess cooking for Employees is more important then taking care of your Customers so one other guys help me but got go back to ray hopefully probl More

by younycorn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Liz Frohling

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Aug 27, 2025

Ray Chevrolet responded

We're sorry to hear that you didn't have a 5-star experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Ray Scarpelli 3 847-833-6461 ray3@rays-cars.com

August 22, 2025

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Service was good and quick. Would definitely recommend to anyone who is looking for good service. More

by rich_363
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 22, 2025

Ray Chevrolet responded

Thank you for choosing Ray Chevrolet. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Ray Scarpelli 3 847-833-6461 ray3@rays-cars.com

August 14, 2025

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Employee Rating

The sales experience at Ray Chevrolet was very good. They were able to locate the perfect vehicle at a good price. The trade in allowance was very fair. The sales team is friendly yet professional. More

by JOHNBART1955
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Hugo Ayala, Ruperto Ayala

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Aug 14, 2025

Ray Chevrolet responded

Thanks for sharing your thoughts about your experience with Ray Chevrolet. We appreciate your business and hope to see you again soon! Ray Scarpelli 3 847-833-6461 ray3@rays-cars.com

August 11, 2025

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Employee Rating

Always great service, Liz and her team are the best. Would recommend Ray Chevrolet to others. More

by Pat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Liz Frohling, Luis Rivera, Chris Freibauer

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Aug 11, 2025

Ray Chevrolet responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Ray Chevrolet. We look forward to having you as one of our valued customers for many more years to come! Ray Scarpelli 3 847-833-6461 ray3@rays-cars.com

July 31, 2025

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Employee Rating

Great service. Professional on all levels of help, Friendly as always. Prompt, polite and down right NICE. More

by Tenorio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kyle Miller, Cody Gonzales , Bob in Finance******************

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Jul 31, 2025

Ray Chevrolet responded

Thanks for sharing your thoughts about your experience with Ray Chevrolet. We appreciate your business and hope to see you again soon! Ray Scarpelli 3 847-833-6461 ray3@rays-cars.com

July 29, 2025

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Employee Rating

Dealer is great TJ service writer ready helps with service not happy i needed to come back for the same problem they assure me it fixed More

by TIMSARGENT666
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 29, 2025

Ray Chevrolet responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Ray Scarpelli 3 847-833-6461 ray3@rays-cars.com

July 25, 2025

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Employee Rating

Brought in for oil change and tire rotation had greasy hand prints inside of my car! It was cleaned and given back but then had to go back again due to some wheel sensor issue. More

by kgenovaldi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Luis Rivera, Chris Freibauer

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Jul 30, 2025

Ray Chevrolet responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Ray Scarpelli 3 847-833-6461 ray3@rays-cars.com

July 17, 2025

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Employee Rating

The service dept at Ray Chevrolet has been outstanding and I have used them exclusively since purchasing my Colorado there in 2017. They are significant part of the reason why I will return to Ray for m More

by physchemphd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Freibauer

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Jul 17, 2025

Ray Chevrolet responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Ray Scarpelli 3 847-833-6461 ray3@rays-cars.com

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