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TJ Burke
TJ Burke at Ray Chevrolet

TJ Burke

Service Advisor

Ray Chevrolet

39 U.S. 12
Fox Lake, IL 60020

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4.8
273 Reviews
4.8

273 Reviews

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273 Reviews of TJ Burke

January 02, 2026

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Employee Rating

Ray Chevrolet service department is the best in the area and will always recommend to all family and friends. Had me truck in and out on the same day and kept me updated throughout the whole process. Got me More

by Tim.lytle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessica Holland, Kyle Miller, Liz Frohling, Luis Rivera

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Jan 02, 2026

Ray Chevrolet responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Ray Chevrolet. We look forward to having you as one of our valued customers for many more years to come! Ray Scarpelli 3 ray3@rays-cars.com

December 26, 2025

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Employee Rating

Performed all the service and pricing as discussed but had scratched my rim when changing out the flat for a new tire. More

by mccdang5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 29, 2025

Ray Chevrolet responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Ray Scarpelli 3 ray3@rays-cars.com

December 21, 2025

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Employee Rating

On time, price competitive and great communications. I will keep using Ray's for purchases and service. More

by vkerchberger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 21, 2025

Ray Chevrolet responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Ray Chevrolet. We look forward to having you as one of our valued customers for many more years to come! Ray Scarpelli 3 ray3@rays-cars.com

December 17, 2025

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Employee Rating

I was able to make an appointment and the work was done in a timely manner. Very pleased. More

by sberts33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 17, 2025

Ray Chevrolet responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Ray Chevrolet. Ray Scarpelli 3 ray3@rays-cars.com

December 13, 2025

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Employee Rating

Amazing place and people! BEST PLACE TO BUY A CAR. They make everything so easy! More

by mejiaisabel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kyle Miller, Luis Rivera

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Dec 13, 2025

Ray Chevrolet responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Ray Scarpelli 3 ray3@rays-cars.com

December 12, 2025

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Employee Rating

INDIVIDUALS ARE FRIENDLY INFORMATIVE AND VERY HELPFUL. . They ADVISE ON THE POTENTIAL FOR UP AND COMING SERVICES AND HAVE RECOMMENDED, APPROX TIME LINE TO HAVE NEXT WORK COMPLETED BY MILEAGE OR OVER TIME More

by george.amedio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 12, 2025

Ray Chevrolet responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Ray Chevrolet. Ray Scarpelli 3 ray3@rays-cars.com

December 01, 2025

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Employee Rating

This is an outstanding dealership that I have Bennett’s a patron of for many years. More

by GSCERBICKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: George Gigovski, Liz Frohling, Ray Scarpelli III

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Dec 01, 2025

Ray Chevrolet responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Ray Chevrolet to be a positive one. Please don't hesitate to reach out if you need anything else. Ray Scarpelli 3 ray3@rays-cars.com

November 29, 2025

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Employee Rating

The communication is excellent. I was always aware of the repairs that were needed and how long it would take to accomplish them. More

by dave.prigge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Liz Frohling, Luis Rivera

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Nov 29, 2025

Ray Chevrolet responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Ray Scarpelli 3 ray3@rays-cars.com

November 16, 2025

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Employee Rating

Scheduled am apt arrived 10 min early oil change only after 1hr and 20 and hearing Nothing went out to check tj said I just got your paper work ..probably a lie.. add another 15 min and i was out So g More

by Mr. Ed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Nov 18, 2025

Ray Chevrolet responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Please reach out to our General Manager, George.

November 02, 2025

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Employee Rating

I have had a lot of questions regarding my new Blazer. Rays service team has been great at answering my questions. The owners manual is not as helpful as I'd like. Mainly because it covers different model More

by MIKEACEKING
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tom colvin

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Nov 02, 2025

Ray Chevrolet responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Ray Scarpelli 3 ray3@rays-cars.com

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