TJ Burke
TJ Burke at Ray Chevrolet

TJ Burke

Service Advisor

Ray Chevrolet

39 U.S. 12
Fox Lake, IL 60020

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4.8
271 Reviews
4.8

271 Reviews

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271 Reviews of TJ Burke

December 21, 2025

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Employee Rating

On time, price competitive and great communications. I will keep using Ray's for purchases and service. More

by vkerchberger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 21, 2025

Ray Chevrolet responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Ray Chevrolet. We look forward to having you as one of our valued customers for many more years to come! Ray Scarpelli 3 ray3@rays-cars.com

December 17, 2025

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I was able to make an appointment and the work was done in a timely manner. Very pleased. More

by sberts33
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Dec 17, 2025

Ray Chevrolet responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Ray Chevrolet. Ray Scarpelli 3 ray3@rays-cars.com

December 13, 2025

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Amazing place and people! BEST PLACE TO BUY A CAR. They make everything so easy! More

by mejiaisabel
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Recommend Dealer
Yes

Other Employees Tagged: Kyle Miller, Luis Rivera

Dec 13, 2025

Ray Chevrolet responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Ray Scarpelli 3 ray3@rays-cars.com

December 12, 2025

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INDIVIDUALS ARE FRIENDLY INFORMATIVE AND VERY HELPFUL. . They ADVISE ON THE POTENTIAL FOR UP AND COMING SERVICES AND HAVE RECOMMENDED, APPROX TIME LINE TO HAVE NEXT WORK COMPLETED BY MILEAGE OR OVER TIME More

by george.amedio
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Recommend Dealer
Yes
Dec 12, 2025

Ray Chevrolet responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Ray Chevrolet. Ray Scarpelli 3 ray3@rays-cars.com

December 01, 2025

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This is an outstanding dealership that I have Bennett’s a patron of for many years. More

by GSCERBICKE
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Recommend Dealer
Yes
Dec 01, 2025

Ray Chevrolet responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Ray Chevrolet to be a positive one. Please don't hesitate to reach out if you need anything else. Ray Scarpelli 3 ray3@rays-cars.com

November 29, 2025

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The communication is excellent. I was always aware of the repairs that were needed and how long it would take to accomplish them. More

by dave.prigge
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Recommend Dealer
Yes

Other Employees Tagged: Liz Frohling, Luis Rivera

Nov 29, 2025

Ray Chevrolet responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Ray Scarpelli 3 ray3@rays-cars.com

November 16, 2025

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Employee Rating

Scheduled am apt arrived 10 min early oil change only after 1hr and 20 and hearing Nothing went out to check tj said I just got your paper work ..probably a lie.. add another 15 min and i was out So g More

by Mr. Ed
Service Price Transparency
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Recommend Dealer
No
Nov 18, 2025

Ray Chevrolet responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Please reach out to our General Manager, George.

November 02, 2025

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I have had a lot of questions regarding my new Blazer. Rays service team has been great at answering my questions. The owners manual is not as helpful as I'd like. Mainly because it covers different model More

by MIKEACEKING
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tom colvin

Nov 02, 2025

Ray Chevrolet responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Ray Scarpelli 3 ray3@rays-cars.com

October 31, 2025

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the Ray Chevrolet service team made it happen. my issue taken care of and resolved. More

by PETER@VANVALIN.NET
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Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Kyle Miller, Liz Frohling

Oct 31, 2025

Ray Chevrolet responded

Thanks for sharing your thoughts about your experience with Ray Chevrolet. We appreciate your business and hope to see you again soon! Ray Scarpelli 3 ray3@rays-cars.com

October 30, 2025

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Employee Rating

Car is back in service for the second time in a week due to engine light on. This car is 2 months old so a little frustrating that it's back in for service. Hopefully it will be good to go for awhile afte More

by STARFIRE1284
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 30, 2025

Ray Chevrolet responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Ray Scarpelli 3 ray3@rays-cars.com

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