TJ Burke
TJ Burke at Ray Chevrolet

TJ Burke

Service Advisor

Ray Chevrolet

39 U.S. 12
Fox Lake, IL 60020

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4.8
238 Reviews
4.8

238 Reviews

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238 Reviews of TJ Burke

June 27, 2025

Dealership Rating
Employee Rating

Ray did a great job. got a fast service time work was done in a timely manner and the Air conditioning run nice and cold again! More

by CATMD1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 27, 2025

Ray Chevrolet responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Ray Scarpelli 3 847-833-6461 ray3@rays-cars.com

June 23, 2025

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Employee Rating

They perform a fair service and do a great job detailing my car. I appreciate how they handled this service. More

by CKOZARITZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 23, 2025

Ray Chevrolet responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Ray Chevrolet. Ray Scarpelli 3 847-833-6461 ray3@rays-cars.com

June 19, 2025

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Tj and Luis were extremely helpful my last two visits. This is always the norm whenever I visit the fox lake location. More

by bleavher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 19, 2025

Ray Chevrolet responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Ray Scarpelli 3 847-833-6461 ray3@rays-cars.com

June 12, 2025

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The salesman Hugo did not let me test drive the truck but for a few minutes and I was only given 1 key and was given a run around before I had to call general manager to resolve the problem. I feel I should More

by AnthonyHayes.717
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Jun 16, 2025

Ray Chevrolet responded

Anthony, we're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly, or let us know the best way to contact you, and we will reach out. We apologize for your negative experience. Please reach out to our General Manager, George.

June 08, 2025

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Employee Rating

Kyle was great! Fixed problem and very friendly. Would definitely recommend him to others I know More

by kathdun84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 08, 2025

Ray Chevrolet responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Ray Scarpelli 3 847-833-6461 ray3@rays-cars.com

June 04, 2025

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Employee Rating

TJ Burke took care of our maintenance needs. Always good experience with the Ray Chevy maintenance department. More

by BANASE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 04, 2025

Ray Chevrolet responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Ray Chevrolet. Ray Scarpelli 3 847-833-6461 ray3@rays-cars.com

June 02, 2025

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Employee Rating

Ray Chevy has a well managed service department with a service staff that goes out of their way to make sure you’re being taken care of. I have bought my last 3 cars from Ray and would highly recommend t More

by JIMBOK007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 02, 2025

Ray Chevrolet responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Ray Chevrolet, we look forward to having you as a valued customer for many years to come! Ray Scarpelli 3 847-833-6461 ray3@rays-cars.com

May 26, 2025

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Employee Rating

Awesome customer service. Honest and solid communication. Definitely glad I switched dealers. Will never look back from the old one. More

by Adams223
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kyle Miller

May 26, 2025

Ray Chevrolet responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Ray Scarpelli 3 847-833-6461 ray3@rays-cars.com

May 23, 2025

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Employee Rating

They are the best. From the sales, management service under writer's. The technicians are very curties about keeping the vehicle clean. The hole staff is like family. C More

by gmkawell
Recommend Dealer
Yes

Other Employees Tagged: Liz Frohling, Ray Scarpelli III

May 23, 2025

Ray Chevrolet responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Ray Scarpelli 3 847-833-6461 ray3@rays-cars.com

May 21, 2025

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Employee Rating

Try their very best to take care of their customers and when things don’t go as planned they step up and make right More

by tswedberg65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 21, 2025

Ray Chevrolet responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Ray Chevrolet. Ray Scarpelli 3 847-833-6461 ray3@rays-cars.com

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