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TJ Burke
TJ Burke at Ray Chevrolet

TJ Burke

Service Advisor

Ray Chevrolet

39 U.S. 12
Fox Lake, IL 60020

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4.8
265 Reviews
4.8

265 Reviews

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265 Reviews of TJ Burke

November 06, 2025

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Employee Rating

The team was keeping me informed along the way. Great work by the team, job well done More

by PETER@VANVALIN.NET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessica Holland, Kyle Miller, Liz Frohling

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Nov 06, 2025

Ray Chevrolet responded

Thanks for sharing about your experience with Ray Chevrolet. We appreciate your business and hope to see you again soon! Ray Scarpelli 3 ray3@rays-cars.com

November 02, 2025

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Employee Rating

I have had a lot of questions regarding my new Blazer. Rays service team has been great at answering my questions. The owners manual is not as helpful as I'd like. Mainly because it covers different model More

by MIKEACEKING
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tom colvin

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Nov 02, 2025

Ray Chevrolet responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Ray Scarpelli 3 ray3@rays-cars.com

October 31, 2025

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Employee Rating

the Ray Chevrolet service team made it happen. my issue taken care of and resolved. More

by PETER@VANVALIN.NET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kyle Miller, Liz Frohling

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Oct 31, 2025

Ray Chevrolet responded

Thanks for sharing your thoughts about your experience with Ray Chevrolet. We appreciate your business and hope to see you again soon! Ray Scarpelli 3 ray3@rays-cars.com

October 30, 2025

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Employee Rating

Car is back in service for the second time in a week due to engine light on. This car is 2 months old so a little frustrating that it's back in for service. Hopefully it will be good to go for awhile afte More

by STARFIRE1284
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessica Holland, Kyle Miller, Liz Frohling, Luis Rivera, Chris Freibauer

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Oct 30, 2025

Ray Chevrolet responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Ray Scarpelli 3 ray3@rays-cars.com

October 28, 2025

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Employee Rating

Very friendly and professional service! I will be bringing every vehicle I own here for service. More

by N.Schwendinger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kyle Miller , Esbedy, Carrie

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Oct 28, 2025

Ray Chevrolet responded

Thanks for sharing about your experience with Ray Chevrolet. We appreciate your business and hope to see you again soon! Ray Scarpelli 3 ray3@rays-cars.com

October 27, 2025

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Employee Rating

I was able to make a same day appointment. They hot me in and out quickly as well as corrected a few small issues without me asking. Great service and dealership. More

by Happy customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Freibauer

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Oct 27, 2025

Ray Chevrolet responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Ray Scarpelli 3 ray3@rays-cars.com

October 25, 2025

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Employee Rating

No issues whatsoever. Ray is not the closest dealer to my home but I make the trip as I haven't had significant issues with the service department. More

by mos1961biz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessica Holland

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Oct 25, 2025

Ray Chevrolet responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Ray Chevrolet. Ray Scarpelli 3 ray3@rays-cars.com

October 24, 2025

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Employee Rating

The folks at Ray Chevrolet are polite, friendly, and competent. they will make every effort to see that your wishes are carried out. In More

by N2999C
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Oliver Gigovski, Ryan Borke, Ed Dembski, John Lesniak, Arnold Hernandez, Cody Gonzales

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Oct 24, 2025

Ray Chevrolet responded

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Ray Chevrolet! Ray Scarpelli 3 ray3@rays-cars.com

October 18, 2025

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Employee Rating

They were great! I got a loaner to use while they worked on my car. They finished the work in a timely manner. More

by SCHWABE.J
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 18, 2025

Ray Chevrolet responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Ray Chevrolet. Ray Scarpelli 3 ray3@rays-cars.com

October 16, 2025

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Employee Rating

Was very friendly and helpful to complete the sale would buy from here again. Ty More

by bruce.ashmore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kyle Miller

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Oct 16, 2025

Ray Chevrolet responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Ray Chevrolet, we look forward to having you as a valued customer for many years to come! Ray Scarpelli 3 ray3@rays-cars.com

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