TJ Burke
TJ Burke at Ray Chevrolet

TJ Burke

Service Advisor

Ray Chevrolet

39 U.S. 12
Fox Lake, IL 60020

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4.7
280 Reviews
4.7

280 Reviews

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280 Reviews of TJ Burke

March 07, 2026

Dealership Rating
Employee Rating

Told me I needed expensive maintenance done but did not look at my online maintenance records that are available to all dealerships which would have shown that I had it done already. For older people that More

by BRIERTM
Recommend Dealer
No

February 28, 2026

Dealership Rating
Employee Rating

Wow! Great service! All my family goes to ray chevrolet to get any service done More

by antoniomaravilla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 28, 2026

Ray Chevrolet responded

Thank you for the five-star rating on your Chevrolet Trax service. It’s wonderful to know your whole family chooses us for vehicle care. We will share your praise with TJ. Ray Scarpelli 3 ray3@rays-cars.com

February 22, 2026

Dealership Rating
Employee Rating

The service department checked my vehicle in quickly and they started service on time. All aspects of the service department went well More

by marktimm10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 22, 2026

Ray Chevrolet responded

Thank you for your 5-star review. We’re glad our service department checked in your Chevrolet quickly and began the work right on time. TJ and our team appreciate your feedback and look forward to serving you again. Ray Scarpelli 3 ray3@rays-cars.com

February 22, 2026

Dealership Rating
Employee Rating

Great service and sales always helping TJ in service great ,second truck from Ray will back More

by TIMSARGENT666
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 22, 2026

Ray Chevrolet responded

Thank you for choosing us again for your Chevrolet Silverado 1500. It’s great to hear TJ provided excellent service and we’re here for whatever you need next. Ray Scarpelli 3 ray3@rays-cars.com

February 05, 2026

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Always top notch service here! The service advisors are very knowledgeable, helpful and informative! Always! More

by ijgz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 05, 2026

Ray Chevrolet responded

We appreciate your kind words about our service advisors and are glad they provided helpful and informative support for your Chevrolet. It’s great to know our team consistently meets your expectations. We look forward to assisting you again.

February 01, 2026

Dealership Rating
Employee Rating

I’ve had a great experience with the Ray dealership. They’re on site services are wonderful, the staff is very friendly and knowledgeable. More

by michael_gaus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Luis Rivera, Chris Freibauer

Feb 01, 2026

Ray Chevrolet responded

Thanks for sharing your thoughts about your experience with Ray Chevrolet. We appreciate your business and hope to see you again soon! Ray Scarpelli 3 ray3@rays-cars.com

January 10, 2026

Dealership Rating
Employee Rating

I have been to many dealers in my life, and have bought several cars. I have to says that hands down, RAY Chevy in Fox Lake was the BEST expierance I have ever had at a dealership. From the time we walked More

by Kevin & Dawn Bryant
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Giovanny Salgado , Ozzie Sanchez

Jan 10, 2026

Ray Chevrolet responded

Thank you for choosing Ray Chevrolet. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Ray Scarpelli 3 ray3@rays-cars.com

January 02, 2026

Dealership Rating
Employee Rating

Ray Chevrolet service department is the best in the area and will always recommend to all family and friends. Had me truck in and out on the same day and kept me updated throughout the whole process. Got me More

by Tim.lytle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 02, 2026

Ray Chevrolet responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Ray Chevrolet. We look forward to having you as one of our valued customers for many more years to come! Ray Scarpelli 3 ray3@rays-cars.com

December 26, 2025

Dealership Rating
Employee Rating

Performed all the service and pricing as discussed but had scratched my rim when changing out the flat for a new tire. More

by mccdang5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 29, 2025

Ray Chevrolet responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Ray Scarpelli 3 ray3@rays-cars.com

December 21, 2025

Dealership Rating
Employee Rating

On time, price competitive and great communications. I will keep using Ray's for purchases and service. More

by vkerchberger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 21, 2025

Ray Chevrolet responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Ray Chevrolet. We look forward to having you as one of our valued customers for many more years to come! Ray Scarpelli 3 ray3@rays-cars.com

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