TJ Burke
TJ Burke at Ray Chevrolet

TJ Burke | Page 3

Service Advisor

Ray Chevrolet

39 U.S. 12
Fox Lake, IL 60020

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4.7
282 Reviews
4.7

282 Reviews

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282 Reviews of TJ Burke

October 30, 2025

Dealership Rating
Employee Rating

Car is back in service for the second time in a week due to engine light on. This car is 2 months old so a little frustrating that it's back in for service. Hopefully it will be good to go for awhile afte More

by STARFIRE1284
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 30, 2025

Ray Chevrolet responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Ray Scarpelli 3 ray3@rays-cars.com

October 28, 2025

Dealership Rating
Employee Rating

Very friendly and professional service! I will be bringing every vehicle I own here for service. More

by N.Schwendinger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kyle Miller , Esbedy, Carrie

Oct 28, 2025

Ray Chevrolet responded

Thanks for sharing about your experience with Ray Chevrolet. We appreciate your business and hope to see you again soon! Ray Scarpelli 3 ray3@rays-cars.com

October 27, 2025

Dealership Rating
Employee Rating

I was able to make a same day appointment. They hot me in and out quickly as well as corrected a few small issues without me asking. Great service and dealership. More

by Happy customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Freibauer

Oct 27, 2025

Ray Chevrolet responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Ray Scarpelli 3 ray3@rays-cars.com

October 25, 2025

Dealership Rating
Employee Rating

No issues whatsoever. Ray is not the closest dealer to my home but I make the trip as I haven't had significant issues with the service department. More

by mos1961biz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessica Holland

Oct 25, 2025

Ray Chevrolet responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Ray Chevrolet. Ray Scarpelli 3 ray3@rays-cars.com

October 24, 2025

Dealership Rating
Employee Rating

The folks at Ray Chevrolet are polite, friendly, and competent. they will make every effort to see that your wishes are carried out. In More

by N2999C
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 24, 2025

Ray Chevrolet responded

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Ray Chevrolet! Ray Scarpelli 3 ray3@rays-cars.com

October 18, 2025

Dealership Rating
Employee Rating

They were great! I got a loaner to use while they worked on my car. They finished the work in a timely manner. More

by SCHWABE.J
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 18, 2025

Ray Chevrolet responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Ray Chevrolet. Ray Scarpelli 3 ray3@rays-cars.com

October 16, 2025

Dealership Rating
Employee Rating

Was very friendly and helpful to complete the sale would buy from here again. Ty More

by bruce.ashmore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kyle Miller

Oct 16, 2025

Ray Chevrolet responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Ray Chevrolet, we look forward to having you as a valued customer for many years to come! Ray Scarpelli 3 ray3@rays-cars.com

September 24, 2025

Dealership Rating
Employee Rating

Tj is the best service manager i have ever worked with by far you are lucky to have him More

by Billbauer34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 24, 2025

Ray Chevrolet responded

Thanks for sharing about your experience with Ray Chevrolet. We appreciate your business and hope to see you again soon! Ray Scarpelli 3 ray3@rays-cars.com

September 21, 2025

Dealership Rating
Employee Rating

TJ and the Ray Chevrolet team have sincere customer focus. Great communication, expert service, and the staff is very accommodating! My Colorado was purchased new ar Ray Chevrolet and I am very happy More

by Michael D.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 21, 2025

Ray Chevrolet responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Ray Chevrolet! Ray Scarpelli 3 ray3@rays-cars.com

September 19, 2025

Dealership Rating
Employee Rating

Great service i recoment to all friends an family and will only use Ray service More

by Billbauer34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 19, 2025

Ray Chevrolet responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Ray Chevrolet! Ray Scarpelli 3 ray3@rays-cars.com

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