TJ Madden
TJ Madden at Herb Chambers Honda of Burlington

TJ Madden | Page 10

General Sales Manager

Herb Chambers Honda of Burlington

33 Cambridge St
Burlington, MA 01803

5.0
105 Reviews

Herb Chambers Honda of Burlington is the only dealership I have ever worked for. I began my career here as a Sales & Leasing Consultant in 2005 and eventually was promoted to Finance & Insurance. I was promoted once again to Sales Manager and have been doing this for almost 7 years now. I am very proud to be part of the Herb Chambers family and our customers do too!

5.0

105 Reviews

Write a Review

Dealership Experience

18 yrs, 10 mos

Industry Experience

18 yrs, 10 mos

Languages Spoken

English English

105 Reviews of TJ Madden

June 08, 2018

Dealership Rating
Employee Rating

Excellent! Robbie was a very informative sales rep! He was pleasant and cordial. Robbie easy to talk to and helped us understand everything about purchasing our More

by JDP, Burlington
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robbie Kinneen

Jun 11, 2018

Herb Chambers Honda of Burlington responded

Glad you had a good experience with Robbie and he was able to help you purchase your new vehicle! Happy miles- Gerry Salois, General Manager.

June 02, 2018

Dealership Rating

It was a stress fee experiance. This is my 3rd Honda Accord. I have been very satisfied with the service that I have received with each purchase.; My salesman was very helpful in More

by Mickey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Mike Carelli, Evan Fotopoulos

Jun 04, 2018

Herb Chambers Honda of Burlington responded

Thank you for your review. Happy to know that you were very satisfied with our services, for your third Honda! We thank you for your business- Gerry Salois, General Manager.

May 02, 2018

Dealership Rating
Employee Rating

My New Car I has a wonderful experience with Donna at Herb Chambees Honda of Burlington. She was helpful, knowledgeable, collaborative, professional and gave me More

by SusanB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Donna Shappy

May 02, 2018

Herb Chambers Honda of Burlington responded

Thank you for your review! Happy to know that Donna was of great help and provided you with a positive experience! Best, Gerry Salois, General Manager.

April 23, 2018

Dealership Rating
Employee Rating

I love my new ride I absolutely love my new Honda Civic EX-T! The buying process was easy, smooth, and friendly. I have now been with this dealership for 5+ years, and e More

by Dmad613
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Evan Fotopoulos, Brian Madden

Apr 23, 2018

Herb Chambers Honda of Burlington responded

Happy to know that you love your new Honda! Wishing you many happy miles! Thank you for your feedback, pleased to know we provided you with the 5-star service you deserve! Best, Gerry Salois, General Manager.

November 16, 2017

Dealership Rating
Employee Rating

positive expereince My transaction was handled very efficiently and the dealership (salesman) extended every courtesy to me It was completely hassle free. I would defi More

by JOHN BONICA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Gerry Salois , Brian Madden

Nov 17, 2017

Herb Chambers Honda of Burlington responded

Thank you, John! We value your business and we look forward to working with you again in the future! Best, Gerry Salois, General Manager

August 14, 2017

Dealership Rating
Employee Rating

Extremely welcoming dealership with great customer service Being in the customer service industry myself, helped me recognize all the amazing qualities that the Honda team made me experience. Welcoming, helpf More

by Jamie Lee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Elie El-Khoury, Khalid Saissi

Aug 14, 2017

Herb Chambers Honda of Burlington responded

Thank you, Jamie, so much for the wonderful review. Elie, TJ and Khalid are valued team members and your feedback is a testament to their commitment to providing exceptional customer service. Thank you again for your business and we hope to serve your automotive needs for many more years to come. Best, Gerry Salois, General Manager

December 23, 2016

Dealership Rating

Replaced a dead car battery Great Job replacing old car battery and checking soft tires for wear and air pressure levels. Lots of good coffee to warm you on a cold mornings. More

by Berrie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Phillip Codner -Super guy, hard worker, very knowledgable about Honda and service requirements

Dec 23, 2016

Herb Chambers Honda of Burlington responded

Thank you for taking the time to tell us about your experience. We value your business and we look forward to serving your automotive needs for many more years to come. Happy Holidays! Gerry Salois, General Manager

November 01, 2016

Dealership Rating
Employee Rating

Perfect experience This is the first dealership I have dealt with where I didn't feel "taken" and was extremely satisfied. Brian Madden was great and being very knowled More

by TT
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Evan Fotopoulos, Brian Madden

Nov 01, 2016

Herb Chambers Honda of Burlington responded

Thank you! For all of our customers who walk through our doors, we want to demonstrate world class service and nothing less. We appreciate your business and look forward to the opportunity to serve your automotive needs for many more years to come. Best, Gerry Salois, General Manager

July 21, 2016

Dealership Rating
Employee Rating

Happy Herb Chambers customer! I had a wonderful experience with Anthony Costa at Herb Chambers in Burlington. Everyone there was friendly, knowledgeable, and efficient. I highly re More

by natalie913
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Gustavo Moitinho, Anthony Costa

Jul 22, 2016

Herb Chambers Honda of Burlington responded

Thank you, Natalie, so much for sharing your wonderful experience with Gustavo, TJ and Anthony! It is our goal to offer every customer a personal touch and ensure that we do everything possible to help you leave our dealership happy. We thank you for your business and we look forward to helping with your automotive needs in the future! Best, Gerry Salois, General Manager

June 11, 2016

Dealership Rating
Employee Rating

Renew lease This is a great dealership. Patrick is the best!! I will probably come here for the rest of my life. TJ was very helpful and considerate. More

by Lynnxmichelle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Patrick Sisk, June Fraser , Gustavo Moitinho

Jun 13, 2016

Herb Chambers Honda of Burlington responded

What an outstanding review to read! It is great to know that Patrick, TJ, June and Gustavo have been able to assist you. Our primary concern is delivering flawless customer service and I’m happy to know that they provided you with exactly that. Thank you for your recommendation and we look forward to serving your automotive needs for many more years to come! Sincerely, Gerry Salois, General Manager

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