TJ Schmitt
TJ Schmitt at Family Hyundai

TJ Schmitt | Page 25

Service Director

Family Hyundai

8101 W 159th St
Tinley Park, IL 60477

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4.4
661 Reviews
4.4

661 Reviews

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661 Reviews of TJ Schmitt

June 08, 2023

Dealership Rating
Employee Rating

Job was done quickly and people were nice to deal with . That’s is all More

by MARKM8146
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, Michael Kratschmer, Mike Majors , Eric Kratschmer, Tom Salin

Jun 08, 2023

Family Hyundai responded

Mark, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

June 07, 2023

Dealership Rating
Employee Rating

I was taken care of as soon as I got there and the car was done on time they said it would More

by RJP1940
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 08, 2023

Family Hyundai responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that TJ met your expectations. Thank you for choosing Family Hyundai, we look forward to having you as a valued customer for many years to come!

May 31, 2023

Dealership Rating
Employee Rating

They were professional and kept me informed of what to expect as far as time More

by Lewis2716
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, Michael Kratschmer, Mike Majors , Eric Kratschmer, Tom Salin

Jun 01, 2023

Family Hyundai responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

May 30, 2023

Dealership Rating
Employee Rating

They fixed my driver side window and it cost me 1400 dollars and now my key fob and dashboard clock doesn’t work. I can’t access to my trunk space now that the release button on my door is disconnected More

by THUNDER75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Colin Simmons, Michael Kratschmer, Mike Majors , Eric Kratschmer, Tom Salin

Jun 06, 2023

Family Hyundai responded

Thank you for bringing this to our attention. If you'd be willing, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

May 26, 2023

Dealership Rating
Employee Rating

Everyone from the service advisor to the cashier were very helpful and courteous. Service was reasonably fast and priced fairly. More

by ayrshire2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Candy the cashier

May 28, 2023

Family Hyundai responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

May 25, 2023

Dealership Rating
Employee Rating

The staff was very friendly, informative, and helpful while servicing my vehicle. The staff kept me updated about my vehicles progress throughout the process More

by JOSEPHBUTKUS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 25, 2023

Family Hyundai responded

Thank you, Joseph, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

May 19, 2023

Dealership Rating
Employee Rating

I highly recommend Family Hyundai in Orland Park. My husband and I are very happy with both of our Hyundai cars. The service area does a great job! They go above and beyond when caring for our cars. More

by patti.quebbeman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 19, 2023

Family Hyundai responded

Patti, Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

May 15, 2023

Dealership Rating
Employee Rating

Mike, the service advisor was very professional and knowledgeable. I will definitely be returning and recommending friends and family to him. More

by Dominik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, Michael Kratschmer, Mike Majors , Eric Kratschmer, Tom Salin

May 15, 2023

Family Hyundai responded

Thanks, Dominik, for sharing about your experience with Michael here at Family Hyundai. We appreciate your business and hope to see you again soon!

May 13, 2023

Dealership Rating
Employee Rating

Very helpful and courteous staff at every level. Great job fixing my tire in a reasonable amount of time. More

by LTTAZ779
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Kratschmer, Mike Majors , Eric Kratschmer, Tom Salin

May 15, 2023

Family Hyundai responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

May 09, 2023

Dealership Rating
Employee Rating

Family is the best! You will always find the best people who will make you feel special! Very professional! Their service is excellent. I hope they can teach others h More

by MICHALWARDY24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 10, 2023

Family Hyundai responded

Thanks for sharing about your experience with Family Hyundai. We appreciate your business and hope to see you again soon!

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