TJ Schmitt
TJ Schmitt at Family Hyundai

TJ Schmitt | Page 53

Service Director

Family Hyundai

8101 W 159th St
Tinley Park, IL 60477

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4.4
661 Reviews
4.4

661 Reviews

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661 Reviews of TJ Schmitt

February 03, 2022

Dealership Rating
Employee Rating

Staff was polite, helpful and I was in and out within an hour! I would definitely recommend! More

by Suekeefe6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, Michael Kratschmer, Mike Majors , Eric Kratschmer, Tom Salin

Feb 03, 2022

Family Hyundai responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Family Hyundai.

February 01, 2022

Dealership Rating
Employee Rating

Always get great service..the entire service staff is courteous and friendly. I always service here More

by DANAJA2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, Michael Kratschmer, Mike Majors , Eric Kratschmer, Tom Salin, Matt

Feb 01, 2022

Family Hyundai responded

Dana, Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Family Hyundai.

January 29, 2022

Dealership Rating
Employee Rating

The service person was very helpful and service was quick and on time very helpful More

by Mlajohns
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, Michael Kratschmer, Mike Majors , Eric Kratschmer, Tom Salin

Jan 30, 2022

Family Hyundai responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Family Hyundai.

January 29, 2022

Dealership Rating
Employee Rating

Service was extremely great, and timely. Everyone was courteous and helpful. They exceeded all my expectations! More

by jtrandel
Customer Service
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, Michael Kratschmer, Mike Majors , Eric Kratschmer, Tom Salin

Jan 30, 2022

Family Hyundai responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

January 25, 2022

Dealership Rating
Employee Rating

The service department staff at Family Hyundai was once again great. The repair on my Sonata required an overnight stay and I was given a loaner vehicle to drive for the day. The repair was completed on More

by joewachel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael Kratschmer , Eric Kratschmer

Jan 25, 2022

Family Hyundai responded

Thank you, Joe.We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

January 21, 2022

Dealership Rating
Employee Rating

Have bought cars and had them serviced for 13 years nothing but a first class dealer . will be back to purchase and have all my service done More

by JICHA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, Michael Kratschmer, Mike Majors , Eric Kratschmer, Tom Salin

Jan 23, 2022

Family Hyundai responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

January 02, 2022

Dealership Rating
Employee Rating

Every time I visit to dealership very pleasant environment good customer service the wait is never long i recommend family Hyundia to anyone More

by SHELIAECHOLS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, Michael Kratschmer , Tom Salin

Jan 02, 2022

Family Hyundai responded

Thank you for taking the time to share your fantastic feedback with us, Shelia. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Thank you for helping to spread the word about us.

December 23, 2021

Dealership Rating
Employee Rating

I have extremely happy with the service department at Family Hyundai over 10 years! They have kept my 2008 Elantra cruising down the road! More

by MBPRATT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, Michael Kratschmer, Mike Majors , Eric Kratschmer, Tom Salin

Dec 24, 2021

Family Hyundai responded

Thank you for choosing Family Hyundai over the past decade. We appreciate your loyalty to us. Thank you for taking the time to leave us a five-star rating. We look forward to having you as one of our valued customers for years to come.

December 22, 2021

Dealership Rating
Employee Rating

Family Hyundai service dept is AWESOME !!!! They are extremely busy and backlogged but Mike the service manager was able to get my Tucson serviced for me. The service staff and tech's are friendly, and More

by coolstuff91
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 22, 2021

Family Hyundai responded

Thank you for your very kind review. Mike and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Family Hyundai.

December 11, 2021

Dealership Rating
Employee Rating

Everyone is very helpful and respectful there. Very good assistance and time management as well. More

by souchetamanda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, Michael Kratschmer, Mike Majors , Eric Kratschmer, Tom Salin

Dec 12, 2021

Family Hyundai responded

Amanda, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Family Hyundai, we look forward to having you as one of our valued customers for many more years to come!

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