TJ Schmitt
TJ Schmitt at Family Hyundai
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TJ Schmitt | Page 52

Service Director

Family Hyundai

8101 W 159th St
Tinley Park, IL 60477

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4.6
526 Reviews
4.6

526 Reviews

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526 Reviews of TJ Schmitt

June 03, 2020

Dealership Rating
Employee Rating

OUTSTANDING SERVICE THE SERVICE DEPT AT FAMILY HYUNDAI IS OUTSTANDING. I BROUGHT MY NEW TUCSON IN FOR IT'S FIRST OIL CHANGE AND IT WAS DONE IN RECORD TIME. THE STAFF WAS More

by coolstuff91
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 03, 2020

Family Hyundai responded

Hello, Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Family Hyundai. Please don't hesitate to reach out if you need anything else.

May 30, 2020

Dealership Rating
Employee Rating

I was welcomed at the moment I pulled into the dealership service area. I was met with a friendly staff member that explained the service and offered the best options to contact me during the service. Family More

by cory_ferrell
Recommend Dealer
Yes

Other Employees Tagged: Michael Kratschmer , Eric Kratschmer, Kelly Kuckelman, Tom Salin

May 31, 2020

Family Hyundai responded

Hi Cory, We appreciate your business and our team looks forward to serving you again soon!

May 27, 2020

Dealership Rating
Employee Rating

I’m always satisfied with my service from Family Hyundai. I won’t take my car anywhere else. The team is assume. I love Family Hyundai. More

by LDJEFFERSON2002
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, Michael Kratschmer, Mike Majors , Eric Kratschmer, Tom Salin

May 28, 2020

Family Hyundai responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Family Hyundai.

May 28, 2020

Family Hyundai responded

Thank you for choosing Family Hyundai! We look forward to assisting you in the future.

May 20, 2020

Dealership Rating
Employee Rating

Family Hyundia is a great place pleasant customer service . Very helpful always explain whatever the problem is with your car . Let you know if you need to leave your car . Give you a loaner . Friendly Envir More

by SHELIAECHOLS
Recommend Dealer
Yes

Other Employees Tagged: Larry Edwards, Colin Simmons , Leon Goldman, Tom Salin

May 20, 2020

Family Hyundai responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

May 18, 2020

Dealership Rating
Employee Rating

Quick, professional, and exceptional service. Car came out newer than when it came in. Amazing service advisors, shout out to Eric K for keeping me updated on my vehicles status and making sure I came in More

by YAZAWWAD
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, Michael Kratschmer, Mike Majors , Eric Kratschmer, Tom Salin

May 18, 2020

Family Hyundai responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Family Hyundai!

May 15, 2020

Dealership Rating
Employee Rating

I have always had good service at this dealership and I bought my car from here. But yesterday I had an appointment for my oil change at 2 pm and then at 305pm I seen my car sitting out there in the parkin More

by komalley8825
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, Michael Kratschmer, Mike Majors , Eric Kratschmer, Tom Salin

May 16, 2020

Family Hyundai responded

Thank you so much for sharing your review! We are sorry to hear that the wait was longer than anticipated on your most recent visit. Please don't hesitate to reach out if you would like to discuss this with us directly, and we hope you will give us the opportunity to do better next time!

May 15, 2020

Dealership Rating
Employee Rating

The Service Manager TJ was absolutely awesome. Very understanding and very helpful once the issue was brought to his attention. Before that the service supervisor Mike and whoever he spoke to was not e More

by WMBAVONE
Recommend Dealer
Yes

Other Employees Tagged: Michael Kratschmer , Jordan (Porter)

May 16, 2020

Family Hyundai responded

Thank you for your kind words for TJ! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Family Hyundai.

May 03, 2020

Dealership Rating

They get you in and out take care of what you are in for keep you on top of whats happening check to see you More

by ROOSEVELTJR61
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons

May 03, 2020

Family Hyundai responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

April 30, 2020

Dealership Rating
Employee Rating

The service I received was 5 star. Feom the minute I called to the time I left I alwayse had somebody talking to me. I would recommend this establishment to anyone. More

by DV8992
Recommend Dealer
Yes

Other Employees Tagged: Tom Salin

Apr 30, 2020

Family Hyundai responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Family Hyundai, we look forward to having you as one of our valued customers for many more years to come!

April 18, 2020

Dealership Rating
Employee Rating

Thank you Family Hyundai for alway being consistent. I want to Give special Thanks to everyone in Service Department for always making me feel like a King. More

by charleeb68
Recommend Dealer
Yes
Apr 19, 2020

Family Hyundai responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Family Hyundai. Please don't hesitate to reach out if you need anything else.

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