TJ Schmitt
TJ Schmitt at Family Hyundai

TJ Schmitt | Page 55

Service Director

Family Hyundai

8101 W 159th St
Tinley Park, IL 60477

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4.4
661 Reviews
4.4

661 Reviews

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661 Reviews of TJ Schmitt

October 17, 2021

Dealership Rating
Employee Rating

service was fast and efficient but you have to get there early, this place is very, very busy More

by KAYDEE665
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, Michael Kratschmer, Mike Majors , Eric Kratschmer, Tom Salin

Oct 18, 2021

Family Hyundai responded

Kaydee, Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

October 08, 2021

Dealership Rating
Employee Rating

The service team was excellent in diagnosing my car's problem and getting it taken care of. More

by joewachel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael Kratschmer , Eric Kratschmer

Oct 09, 2021

Family Hyundai responded

Thank you, Joe, it has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Family Hyundai, we look forward to having you as one of our valued customers for many more years to come!

October 02, 2021

Dealership Rating

the service center was pretty good i would recommend the service center to any hyundai owner More

by POOKYSMOOTH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 03, 2021

Family Hyundai responded

We appreciate your business and our team looks forward to serving you again soon!

September 17, 2021

Dealership Rating
Employee Rating

I am happy to have the opportunity to take a car from you I think this is the best choice so far and I am very safe. Thanks for everything. More

by ahalacheva
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, Michael Kratschmer, Mike Majors , Eric Kratschmer, Tom Salin

Sep 19, 2021

Family Hyundai responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

September 16, 2021

Dealership Rating
Employee Rating

Family is terrible. From the guest service to the supervisors. They are disrespectful and racist More

by JAYDENHAWKINS1022
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Colin Simmons, Michael Kratschmer, Mike Majors , Eric Kratschmer, Tom Salin

Oct 04, 2021

Family Hyundai responded

Jayden, Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

September 15, 2021

Dealership Rating
Employee Rating

Everyone was enthusiastic and helpful! Had a wonderful experience here getting to know everyone my first time here! More

by ORTIZ.A9
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jaclyn Bobbitt, Scott Lupo , Sonata Bartkus

Sep 15, 2021

Family Hyundai responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback!

September 04, 2021

Dealership Rating
Employee Rating

TJ from the service department was excellent when taking care of my car problem. Even though they were incredibly booked, he was able to fit me in and personally make sure I was taken care of in a timely ma More

by Sandy L
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Isaac in the service department was also a five star!

Sep 07, 2021

Family Hyundai responded

Thank you, Sandy, for choosing Family Hyundai, your feedback and rating mean a lot to us. We're glad TJ was able to help, and we hope to see you again!

September 03, 2021

Dealership Rating
Employee Rating

Every experience I have at Family Hyundai do Tinley Park is amazing. The staff is always friendly, informative, and more than willing to answer any questions I may have. Plus they got my car back to me way More

by cbravo1594
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, Michael Kratschmer, Mike Majors , Eric Kratschmer, Tom Salin

Sep 03, 2021

Family Hyundai responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

August 27, 2021

Dealership Rating
Employee Rating

As always excellent service. The staff is very kind, friendly and helpful. I never have to wait that long either. I appreciate the fact that they keep me informed along the way More

by PNOEL28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, Michael Kratschmer, Mike Majors , Eric Kratschmer, Tom Salin

Aug 27, 2021

Family Hyundai responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

August 25, 2021

Dealership Rating
Employee Rating

Everything was great the only concern I gave was they didn’t vacuum the back everything else was great I was in and out in good time More

by MIKEHAMMAD7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 25, 2021

Family Hyundai responded

Thank you, Mike, for sharing your thoughts about your experience with Family Hyundai. We appreciate your business and hope to see you again soon!

Dec 28, 2021

MIKEHAMMAD7 responded

Everything went great bought my new car and everything was painless Henry made everything so easy was great thank u

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