TJ Schmitt
TJ Schmitt at Family Hyundai

TJ Schmitt | Page 8

Service Director

Family Hyundai

8101 W 159th St
Tinley Park, IL 60477

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4.4
661 Reviews
4.4

661 Reviews

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661 Reviews of TJ Schmitt

March 12, 2025

Dealership Rating
Employee Rating

Good service. Took a long time to get me back my car. Had to go to work that day More

by PCGG0124
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Mar 12, 2025

Family Hyundai responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience.

March 07, 2025

Dealership Rating
Employee Rating

Absolutely scammed for a quick buck. Terrible service. My car now drives worse than before I took it in. Just a shady disappointing experience. Checkout my review on google. More

by AlexSolem
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Colin Simmons, Michael Kratschmer, Mike Majors , Brian I think his name was? terrible too.

Mar 10, 2025

Family Hyundai responded

Alex, Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

March 07, 2025

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Employee Rating

Very professional team, friendly, quick service, comfortable waiting room atmosphere, family friendly service, enjoyable experience! More

by DEZIROMO2010
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Mar 07, 2025

Family Hyundai responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

March 06, 2025

Dealership Rating
Employee Rating

Fantastic business, excellent service and employees. Very polite staff. Wouldn’t go anywhere else. Highly recommended. More

by POTBELLYINC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 06, 2025

Family Hyundai responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

February 22, 2025

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Employee Rating

They changed my oil when i brought it in for warranty horn not working. I changed my oil myself the week before. More

by GCSTACK
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 24, 2025

Family Hyundai responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Family Hyundai!

February 06, 2025

Dealership Rating
Employee Rating

Professional and caring making sure your vehicle repairs are done right. Great customer service. Quick and responsive to your vehicles repairrs. More

by ronok3175
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Majors

Feb 06, 2025

Family Hyundai responded

Thanks for sharing your thoughts about your experience with Family Hyundai. We appreciate your business and hope to see you again soon!

February 03, 2025

Dealership Rating
Employee Rating

I brought in my 2022 Tucson for oil change in Jan 15. I told the staff the power window locks for rear seat is not functioned, can he take a look so I can make an appointment for repair if necessary. But More

by Dan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Colin Simmons, Carlos Alcantar, Michael Kratschmer, Mike Majors , Kenneth Begeske, one star.

Feb 06, 2025

Family Hyundai responded

Dan, We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

February 02, 2025

Dealership Rating
Employee Rating

I thought they did a thorough job. Very nice and helpful . Everything they said they did they actually did. Unlike the other Hyndia dealership I went to before More

by KCADD66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 03, 2025

Family Hyundai responded

Thanks for sharing your thoughts about your experience with Family Hyundai. Colin and our team appreciate your business and hope to see you again soon!

January 31, 2025

Dealership Rating
Employee Rating

Was night & day at Family, World was the worse dealer I have ever been too. Family fixed my problem made me completely comfortable & finished in a timely matter More

by eeltalk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 01, 2025

Family Hyundai responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

January 30, 2025

Dealership Rating
Employee Rating

Service visit was for an oil change and the fuse recall. The job was quick as I waited and the waiting area is large and comfortable. More

by worm52588
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 31, 2025

Family Hyundai responded

Thank you for your business and this service review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

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