TJ Schmitt
TJ Schmitt at Family Hyundai

TJ Schmitt | Page 9

Service Director

Family Hyundai

8101 W 159th St
Tinley Park, IL 60477

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4.4
661 Reviews
4.4

661 Reviews

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661 Reviews of TJ Schmitt

January 26, 2025

Dealership Rating
Employee Rating

The Best Ever! Awesome place to Buy A Car! Kristie.. Beautiful! She Goes Above and Beyond! If I ever buy another car, it will be from her.. More

by RIFFNLIX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 27, 2025

Family Hyundai responded

Thank you so much for your excellent review! We are so glad that Kristie had the opportunity to work with you, and we are thrilled that you found your experience with us here at Family Hyundai to be a positive one. Please don't hesitate to reach out if you need anything else.

January 17, 2025

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Employee Rating

Customer service was great, my ride home and back was arranged and that was a huge convenience More

by Ali
Service Price Transparency
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Recommend Dealer
Yes
Jan 18, 2025

Family Hyundai responded

Thank you for taking the time to share your feedback with us, Ali. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

January 10, 2025

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I was disappointed and surprised that i would be charged $39.95 to top off the nitrogen in my tires when the psi was only 2 below the recommended level. The service technician suggested that i switch back t More

by jenrei21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 10, 2025

Family Hyundai responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

January 04, 2025

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This was the worst experience ever. I drive my car in because my engine light had been on. I leave my car there and never get a call from anyone at the dealership. I had to call them to More

by MATHTEACHER22
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No
Jan 08, 2025

Family Hyundai responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

January 03, 2025

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It should not take 3 hours for an oil change when you have appointment. I will never never be back. More

by JSKL22
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Service Time
Service Communication
Recommend Dealer
No
Jan 08, 2025

Family Hyundai responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out.

January 01, 2025

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Employee Rating

Ken was Nice and professional. I'll will be back. I hope they have a bless Holiday More

by markholder66
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Recommend Dealer
Yes
Jan 02, 2025

Family Hyundai responded

Mark, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Ken met your expectations. Thank you for choosing Family Hyundai, we look forward to having you as a valued customer for many years to come!

December 28, 2024

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Employee Rating

Collin is great. He’s always been upfront with me Services s great. Al Pellari as well More

by davidmasada
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, Mike Majors

Dec 31, 2024

Family Hyundai responded

Thank you, David, for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

December 23, 2024

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I sen a review the other day. . They are great, I have bought 4 cars from them over the past few years. More

by OTISDUNSON
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 23, 2024

Family Hyundai responded

Thank you, Otis, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

December 20, 2024

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Employee Rating

I had my first oil change on my new vehicle. The service team was friendly and efficient. My sales person, Jose is extremely helpful and always makes sure my questions are answered and goes the More

by KIMR091
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 22, 2024

Family Hyundai responded

Thanks for sharing about your experience with Jose here at Family Hyundai. We appreciate your business and hope to see you again soon!

December 13, 2024

Dealership Rating
Employee Rating

It was good just a long wait even with appointments it’s more than likely over an hour More

by KEVA.TERRY.JACKSON
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Dec 14, 2024

Family Hyundai responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

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