Talal Abdel | Page 8

Tim was really nice and friendly. I could get a good deal and got my BMW. I recommend BMW of Sarasota. I could get a good deal and got my BMW. I recommend BMW of Sarasota. More

by Eduardo Godoy Verified Customer Verified Customer

Report | Print

First of all we are grateful for helping us to find a car within our budget. However being a loyal BMW customer in various states, customer service was a bit not what would make to give the experience 5 st within our budget. However being a loyal BMW customer in various states, customer service was a bit not what would make to give the experience 5 stars. The wait & pickup time plus preparation left us without excitment, after we just purchased our Dream car. We were asked 2 days later to pick up the vehicle, after ariving it was not ready, we waited for 45 min to meet with financial customer manager, 1, 5 hrs later car still wasn't charged and clean, we left the dealership in the rush straight to gas station without much explanation how to operate the car, how to charge it, where are the basic navigation for this particular vehicle. We wish you can improve customer services, as it not every day experience to purchase a world-class vehicle. Thank youfor consideration. More

by Yana Verified Customer Verified Customer

Report | Print

It was a pleasant experience everyone was friendly and accommodating In person and via the phone accommodating In person and via the phone More

by bshowintuck Verified Customer Verified Customer

Report | Print

Best experience I have ever had with a car dealer! Talal was so accessible and professional. Osman too. And Jamie my genius! They all were extremely helpful. Talal was so accessible and professional. Osman too. And Jamie my genius! They all were extremely helpful. More

by beachtrainer Verified Customer Verified Customer

Report | Print

The experience was very good overall. Nehemiah and Rahul were very responsive. The only "issue" was the vehicle was not ready for a test drive when I arrived. The appointment was made wel Nehemiah and Rahul were very responsive. The only "issue" was the vehicle was not ready for a test drive when I arrived. The appointment was made well in advance. More

by mercystreet1 Verified Customer Verified Customer

Report | Print

Eddie from sales and Greg from service are great! They’re very helpful and work with you to find the best options. They’re very helpful and work with you to find the best options. More

by DTORTORELLI Verified Customer Verified Customer

Report | Print

Had our car in to repair the bumper. Drop off and pick up process with Talal was great. Drop off and pick up process with Talal was great. More

by Shahab.Rouhani Verified Customer Verified Customer

Report | Print

Buying a car should not be such an absolute pain in the xxx. They were so crazy anxious to close a sale. We came to this dealership, even tho is was a 45 minute drive. We did not intend to purchase a car xxx. They were so crazy anxious to close a sale. We came to this dealership, even tho is was a 45 minute drive. We did not intend to purchase a car at that moment, butwe did. They required that my wife drive 45 minutes home to write a check, then send them a picture of the check. Then, they had a driver come to our house to pick up the check. Also, they had my wife send a photo of the check to the dealership but apparently ‘that didn’t work’. I waited until the driver returned to the dealership with the check. The entire process took about 4 hours. Due to the distance and rush hour this process was ery inconvenient and unbelievably time consuming. Honesty, i paid cash for my last three Lexus cars and it was seamless. I will never purchase a car from a BMW dealer again. I was there until way after the dealership actually closed for the day. More

by Ron hoohenakker Verified Customer Verified Customer

Report | Print

Easy to communicate with in advance of visit, prepared well for when we arrived. Great sales help! well for when we arrived. Great sales help! More

by michelle.castellano313 Verified Customer Verified Customer

Report | Print

I was pleasantly greeted as soon as I walked in the door, and was assigned a salesman within a few minutes. and was assigned a salesman within a few minutes. More

by joanemorgan77 Verified Customer Verified Customer

Report | Print