Tanner Carnes
Tanner Carnes at Jim Hudson Lexus

Tanner Carnes | Page 13

Service Advisor - Lexus Certified

Jim Hudson Lexus

328 Killian Rd
Columbia, SC 29203

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4.9
168 Reviews
4.9

168 Reviews

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168 Reviews of Tanner Carnes

April 01, 2023

Dealership Rating
Employee Rating

Appointment at 1:00. Arrived at 12:40. Didn’t leave until 3:05. Was only there for an oil change. Didn’t even have time to stay for complimentary car wash! More

by Myjjones6972
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Apr 03, 2023

Jim Hudson Lexus responded

I apologize that your vehicle was not serviced in a more timely manner. This does not sound like the quick and accommodating care I expect from our team and I would like the chance to make things right. I will look for your contact information but also invite you to reach out to me directly. Thank you, Julie Plyler - Customer Relations Manager - 803-754-9500

Apr 05, 2023

Myjjones6972 responded

Myjjones6972@gmail.com

March 25, 2023

Dealership Rating
Employee Rating

I had a great experience at Jim Hudson Lexus service writer was pleasant to talk with.Service was completed timely and and everyone was pleasant in the the service area. More

by Trobionson15
Recommend Dealer
Yes
Mar 27, 2023

Jim Hudson Lexus responded

We're so glad our team could welcome you to Jim Hudson Lexus of Columbia with personable and timely service that made your experience a 5-star success! Safe travels, and we look forward to your next visit!

March 25, 2023

Dealership Rating
Employee Rating

Always a wonderful experience with the Service Dept. Tanner was great to work with and knowledgeable. More

by RW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 27, 2023

Jim Hudson Lexus responded

Tanner and the team are always happy to help you out! Thank you for supporting Jim Hudson Lexus of Columbia and we will see you next time!

March 24, 2023

Dealership Rating
Employee Rating

The customer service (with Tanner most recently) at Jim Hudson is spectacular. It doesn't get any better than these guys. I can't imagine ever buying a car from somewhere else again. More

by leventij
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Hamilton, Melvin Alston

Mar 24, 2023

Jim Hudson Lexus responded

Tanner and the Jim Hudson Lexus of Columbia team are so grateful for your support and loyal business!

March 21, 2023

Dealership Rating
Employee Rating

Excellent customer service and friendly. Very clean as well!!!They kept me informed of the work being performed. More

by Inieves08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 21, 2023

Jim Hudson Lexus responded

Thank you for choosing Jim Hudson Lexus of Columbia! We're so happy to hear such positive feedback regarding our facilities as well as our team's customer service. We appreciate you and hope to work with you again!

March 12, 2023

Dealership Rating
Employee Rating

Very clean and easy to make my appointment. The staff was courteous. Repair was done in a timely manner. More

by harri221
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 13, 2023

Jim Hudson Lexus responded

Thank you for the review! We appreciate your business and hope. to see you back again at Jim Hudson Lexus of Columbia. Safe travels!

December 28, 2022

Dealership Rating
Employee Rating

They were knowledgeable and helpful with me and my appointment. The hospitality and facility was nice and clean and snacks were plentiful. Tanner was awesome!! He's my guy. More

by Mr . White
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 29, 2022

Jim Hudson Lexus responded

Thank you for this great review of Jim Hudson Lexus of Columbia. We are thrilled to hear that Tanner and the team provided amazing service. Your support means the world to us!

October 17, 2022

Dealership Rating
Employee Rating

Everyone is very professional and caring. From Reggie Leslie our sales associate to Tanner Carnes, we have had a great experience with this dealership. After.nine leases at another Lexus deal More

by Richardas99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Reginald Leslie

Oct 18, 2022

Jim Hudson Lexus responded

We can't wait to share your lovely feedback with Reggie, Tanner, and the rest of our team here at Jim Hudson Lexus of Columbia! Thank you for giving us a chance!

September 02, 2022

Dealership Rating
Employee Rating

All the staff at Jim Hudson Lexus are helpful. My recent visit was no exception. Mr. Tanner Carnes greeted and treated my experience respectfully and with the utmost consideration. Always appre More

by Mirra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 02, 2022

Jim Hudson Lexus responded

Thank you for taking the time to give Tanner and the Jim Hudson Lexus of Columbia team a shoutout. It means a great deal that you can rely on us and we look forward to your next visit!

July 19, 2022

Dealership Rating
Employee Rating

Took really good care of me, even though my service advise was suppose to be there that day. Thanks Tanner More

by Buckery324
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 19, 2022

Jim Hudson Lexus responded

Thanks so much for the kudos. We're happy to hear the Jim Hudson Lexus of Columbia team was able to step in and help. Have a great day!

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