Tanner Carnes
Tanner Carnes at Jim Hudson Lexus

Tanner Carnes | Page 13

Service Advisor - Lexus Certified

Jim Hudson Lexus

328 Killian Rd
Columbia, SC 29203

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4.9
174 Reviews
4.9

174 Reviews

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174 Reviews of Tanner Carnes

April 22, 2023

Dealership Rating
Employee Rating

Fantastic customer service, technicians did a great job and my advisor was very helpful and made my experience as simple as possible. More

by Cap65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 24, 2023

Jim Hudson Lexus responded

Thank you so much for your 5-star review of Jim Hudson Lexus of Columbia! We hope to see you again down the road!

April 20, 2023

Dealership Rating
Employee Rating

Shaun and Tanner were excellent to deal with! Service was slow! I had a problem the car and had to had to take it back the next day! Then y’all kept my car for 7 weeks with a floorboard leak ! La More

by Mike Eddings
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Shaun Crosier , Darryn Russ

Apr 20, 2023

Jim Hudson Lexus responded

Mike, we are glad to hear that you had a positive experience with Shaun and Tanner, but apologize for the delay in service. We are always striving to improve the customer experience, so your feedback is appreciated and we look forward to assisting you again down the road.

April 19, 2023

Dealership Rating
Employee Rating

Everyone at dealership focuses all their attention on their customer. From my buying experience to my car being serviced, best experience I've ever had with a car dealership. Tanner was great making su More

by Donna loves her GX460
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rob Johnson

Apr 19, 2023

Jim Hudson Lexus responded

Donna, thank you for the review! We are thrilled to hear that Tanner and the Jim Hudson Lexus of Columbia team delivered such an outstanding service experience. Drive safely, and we hope to see you back again down the road!

April 16, 2023

Dealership Rating
Employee Rating

Jim Hudson dealership seems to be. organized around meeting the transportation needs of its customers including marketing and service. More

by Wrbailey38
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 19, 2023

Jim Hudson Lexus responded

Thank you for taking the time to share your feedback! We are glad to hear that our team at Jim Hudson Lexus of Columbia delivered such an outstanding experience. Drive safely, and we hope to see you back!

April 14, 2023

Dealership Rating
Employee Rating

Good staff that takes care go business very well. Makes you feel special. Highly recommended. More

by Pablo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mark Wickham, Melvin Alston

Apr 19, 2023

Jim Hudson Lexus responded

Your feedback has made our day, Pablo! Thank you for choosing Jim Hudson Lexus of Columbia.

April 10, 2023

Dealership Rating
Employee Rating

They do everything possible to take care of their clients. This is true both in the purchase and the service. More

by Tdukes72
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lalo Bellamy

Apr 18, 2023

Jim Hudson Lexus responded

We’re delighted to get your 5-star review! We thank you for the kind words and hope to continue business with you in the future! Until next time, safe travels! -- The Jim Hudson Lexus of Columbia Team

Apr 19, 2023

Jim Hudson Lexus responded

We look forward to working with you again!

Apr 19, 2023

Tdukes72 responded

We plan to have a heart service through Jim Hudson Lexas. Hence, we will have a continuous relationship for the next several years.

April 01, 2023

Dealership Rating
Employee Rating

Appointment at 1:00. Arrived at 12:40. Didn’t leave until 3:05. Was only there for an oil change. Didn’t even have time to stay for complimentary car wash! More

by Myjjones6972
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Apr 03, 2023

Jim Hudson Lexus responded

I apologize that your vehicle was not serviced in a more timely manner. This does not sound like the quick and accommodating care I expect from our team and I would like the chance to make things right. I will look for your contact information but also invite you to reach out to me directly. Thank you, Julie Plyler - Customer Relations Manager - 803-754-9500

Apr 05, 2023

Myjjones6972 responded

Myjjones6972@gmail.com

March 25, 2023

Dealership Rating
Employee Rating

I had a great experience at Jim Hudson Lexus service writer was pleasant to talk with.Service was completed timely and and everyone was pleasant in the the service area. More

by Trobionson15
Recommend Dealer
Yes
Mar 27, 2023

Jim Hudson Lexus responded

We're so glad our team could welcome you to Jim Hudson Lexus of Columbia with personable and timely service that made your experience a 5-star success! Safe travels, and we look forward to your next visit!

March 25, 2023

Dealership Rating
Employee Rating

Always a wonderful experience with the Service Dept. Tanner was great to work with and knowledgeable. More

by RW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 27, 2023

Jim Hudson Lexus responded

Tanner and the team are always happy to help you out! Thank you for supporting Jim Hudson Lexus of Columbia and we will see you next time!

March 24, 2023

Dealership Rating
Employee Rating

The customer service (with Tanner most recently) at Jim Hudson is spectacular. It doesn't get any better than these guys. I can't imagine ever buying a car from somewhere else again. More

by leventij
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Hamilton, Melvin Alston

Mar 24, 2023

Jim Hudson Lexus responded

Tanner and the Jim Hudson Lexus of Columbia team are so grateful for your support and loyal business!

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