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Tanner Pitocchelli
Tanner Pitocchelli | Page 5
Service Advisor
Albrecht Subaru of Wakefield
618 North Ave
Wakefield, MA 01880
176 Reviews
Dealership Experience
2 yrs, 3 mos
Industry Experience
2 yrs, 3 mos
Languages Spoken
English
176 Reviews
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176 Reviews of Tanner Pitocchelli
May 28, 2026
He provided professional and knowledgeable service, prompt communication, and transparency on repair details. I'm very pleased with my customer experience. He is a genuine, trustworthy person that will prompt communication, and transparency on repair details. I'm very pleased with my customer experience. He is a genuine, trustworthy person that will put customer needs first. I highly recommend Tanner! More
by BKURLAND101
Verified Customer
May 27, 2026
I was able to book a service appointment quickly and easily. Upon arrival I was informed it was busy and there may be a delay, but my car was ready way before they had predicted. I still have issues wi easily. Upon arrival I was informed it was busy and there may be a delay, but my car was ready way before they had predicted. I still have issues with different electronic features, which Tanner patiently went over with me. I do consult the manual, but since it addresses different models, it is hard to follow, and sometimes it seems the instructions are not thorough enough. I don't know what tech worked on my vehicle. BTW, a 'Patrick' called me before this to ask if I was interested in trading my 2019 Forrester in on a newer model. (1) when he asked how I was, I told him he had woken me up [10 am but I am retired]. (2) I told him I had JUST made my last car loan payment! (3) If I wanted a new car, I would contact Justin Grant. I did NOT appreciate Patrick's call. More
by CMCNEIL424
Other Employees Tagged: Justin Grant
May 27, 2026
They kept me informed about the state of my car throughout a longer than expected service appointment and went the extra mile to make drive my car for the requisite amount of miles to pass its stat throughout a longer than expected service appointment and went the extra mile to make drive my car for the requisite amount of miles to pass its state inspection after the transmission was replaced. More
by Jeff D
May 20, 2026
This is a dealership where, as a woman, I always felt listened. Tanner was very patient and answered all my questions without rushing anything. Service was faster than expected. listened. Tanner was very patient and answered all my questions without rushing anything. Service was faster than expected. More
by doouellet09
May 16, 2026
The representatives are easy to work with and I don’t feel pressured. Service is fast and comprehensive. feel pressured. Service is fast and comprehensive. More
by coombsj36
Other Employees Tagged: Joe Kleinowskis, David Patti, Nicole Pefine, Michael Rammah, Erica Batchelder , Daniel Rzepnicki, Nicholas Young
May 12, 2026
I trust the assessments of my vehicle and feel confident that the work will be done competently. that the work will be done competently. More
by CWILLISPHD
Other Employees Tagged: Joe Kleinowskis, David Patti, Nicole Pefine, Michael Rammah, Erica Batchelder , Daniel Rzepnicki, Nicholas Young
May 12, 2026
I was very disappointed with your parts department. They lied to me. About the key they told me the key did not have to be programed because my car was a 2009. When I got the key I was told I had to They lied to me. About the key they told me the key did not have to be programed because my car was a 2009. When I got the key I was told I had to have it programmed or it wouldn't. As result I will not be back. More
by BUCKLEY317
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