I do highly recommend Sierra Chevrolet service
department. I enjoyed working with this team, the new and And ex service advisor manager, as well as the biggest two person Jeremy and Tania will mak
department. I enjoyed working with this team, the new and And ex service advisor manager, as well as the biggest two person Jeremy and Tania will make my visits complete. They’re very warm and welcoming and provide strong communication. They are true customer service A+ level team members. Best, Martin Chesley.
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by mchesley84
Service Price Transparency
Aug 15, 2024 -
Sierra Chevrolet of Monrovia responded
Thank you, Martin! We greatly appreciate your kind words about our service department at Sierra Chevrolet. It's wonderful to hear that you had such a positive experience with Jeremy, Tania, and the rest of our team. We strive to provide A+ customer service, and your recommendation means a lot to us. We look forward to seeing you again for your next visit!
Sincerely, The Sierra Chevrolet Team
Ask me why I get my truck serviced 43 miles from the
Chevy dealer by my house??? Because Monrovia is simply outstanding service 2nd to none.
Who works on your truck matters I’ll always go further for
Chevy dealer by my house??? Because Monrovia is simply outstanding service 2nd to none.
Who works on your truck matters I’ll always go further for integrity and quality.
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by JGH
Verified Customer
Verified Customer
Service Price Transparency
Aug 15, 2024 -
Sierra Chevrolet of Monrovia responded
Thank you for your review! We appreciate your loyalty to Monrovia for your truck service. At Sierra Chevrolet, we know that quality and integrity in service are what truly matter. We strive to offer the best as well, and we'd love the opportunity to serve you next time. Thank you for sharing your experience!
Sincerely, The Sierra Chevrolet Team
No one came outside to attend me when I pulled up.
I had to go get a service technician to get service.
I had to go get a service technician to get service.
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by loraine1203
Verified Customer
Verified Customer
Service Price Transparency
Aug 15, 2024 -
Sierra Chevrolet of Monrovia responded
Thank you for sharing your experience with us. We understand your frustration regarding the lack of immediate assistance during your visit to Sierra Chevrolet. Your feedback is valuable, and we strive to improve our service to ensure all customers feel acknowledged and attended to promptly. If you have any further concerns or require assistance, please feel free to contact us directly. We look forward to the opportunity to better serve you in the future.
Sincerely, The Sierra Chevrolet Team
Tania fue muy amable en todo momento me ayudó en todas
las dudas que tuve excelente servicio
las dudas que tuve excelente servicio
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by otamendi.ariz1
Verified Customer
Verified Customer
Service Price Transparency
Aug 09, 2024 -
Sierra Chevrolet of Monrovia responded
¡Gracias por compartir tu experiencia positiva con nosotros! Nos alegra saber que recibiste un excelente servicio y que nuestro equipo pudo ayudarte con tus dudas. Esperamos verte nuevamente en Sierra Chevrolet y que sigas disfrutando de tu vehículo. ¡Hasta la próxima!
Sincerely, The Sierra Chevrolet Team
Quick service I did not have to wait long to have my car
serviced. Thanks
serviced. Thanks
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by lizramirez116
Verified Customer
Verified Customer
Service Price Transparency
Aug 02, 2024 -
Sierra Chevrolet of Monrovia responded
Thank you for your positive review! We’re glad to hear that you experienced quick service at Sierra Chevrolet. We appreciate your feedback and look forward to serving you again in the future!
Sincerely, The Sierra Chevrolet Team
I had an excellent experience with my service advisor
Marvin. Always keeps me on the loop and he always makes sure all my concerns are taken care of. Thank you
Marvin. Always keeps me on the loop and he always makes sure all my concerns are taken care of. Thank you
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by Joseguzman
Verified Customer
Verified Customer
Service Price Transparency
Aug 01, 2024 -
Sierra Chevrolet of Monrovia responded
Thank you for your kind words! We're thrilled to hear about your excellent experience with Marvin at Sierra Chevrolet. Our team strives to keep our customers informed and address all their concerns. We appreciate your feedback and look forward to seeing you again soon!
Sincerely, The Sierra Chevrolet Team
Tanya was very helpful but I've submitted a negative
comment about the diagnostic provided by the repair shop.
comment about the diagnostic provided by the repair shop.
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by jlfarley0
Verified Customer
Verified Customer
Jul 30, 2024 -
Sierra Chevrolet of Monrovia responded
Thank you for sharing your feedback with us. We appreciate your mention of Tanya's helpfulness. We understand your concerns about the diagnostic provided by our repair shop. If you'd like to discuss this further, please feel free to contact us. We value your input and aim to provide top-notch service.
Sincerely, The Sierra Chevrolet Team
The service was great but hard to find the drop off
location due to construction
location due to construction
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by bruingator
Verified Customer
Verified Customer
Service Price Transparency
Jul 30, 2024 -
Sierra Chevrolet of Monrovia responded
Thank you for taking the time to share your feedback about your recent visit to Sierra Chevrolet, we appreciate your 5-star review. We understand that the construction made locating the drop-off area challenging. Your feedback is valuable to us, and we will work on improving the clarity of our drop-off location. We hope to see you again soon for an even better experience!
Sincerely, The Sierra Chevrolet Team
Very polite, communicative , and efficient.
Notified promptly when vehicle was ready. Pick up was seamless and quick
Notified promptly when vehicle was ready. Pick up was seamless and quick
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by MYTOPOS
Verified Customer
Verified Customer
Service Price Transparency
Jul 26, 2024 -
Sierra Chevrolet of Monrovia responded
Thank you for choosing Sierra Chevrolet and for the kind words! We're thrilled to hear that you had a positive experience with us. We strive to provide excellent service, and we're glad to hear that you found us polite, communicative, and efficient. We look forward to assisting you again in the future. Drive safe!
Sincerely, The Sierra Chevrolet Team
Thank you.
Tanya and the technicians were great with quick work and communication. Much appreciated
Tanya and the technicians were great with quick work and communication. Much appreciated
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by mmeeeshh
Verified Customer
Verified Customer
Service Price Transparency
Jul 22, 2024 -
Sierra Chevrolet of Monrovia responded
Thank you for sharing your positive experience with Sierra Chevrolet! We're thrilled to hear that Tanya and our technicians provided great service with quick work and effective communication. We appreciate your kind words and look forward to assisting you again in the future. Drive safely!
Sincerely, The Sierra Chevrolet Team
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11 yrs, 2 mos
