Excellent service and great customer service.
Definitely with this service I will come back again.
Definitely with this service I will come back again.
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by joseluis616
Verified Customer
Verified Customer
Service Price Transparency
Nov 30, 2023 -
Sierra Chevrolet of Monrovia responded
Thanks so much, Jose Luis! We're delighted the value of our team's support and expertise exceeded your expectations at this visit.
We appreciate your business, and look forward to giving you the same high quality experience at your next appointment!
Brought my car in for service, everyone there was very
helpful, especially Tanya Ruiz. She told me how long it would take, and are vehicle was done in no time!
Thanks Sierra Chevrolet!
helpful, especially Tanya Ruiz. She told me how long it would take, and are vehicle was done in no time!
Thanks Sierra Chevrolet!
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by Dan
Service Price Transparency
Nov 30, 2023 -
Sierra Chevrolet of Monrovia responded
Thank you, Dan! We're pleased you had another great service experience with us, and that Tanya made sure your vehicle was well taken care of. We appreciate your kind words and look forward to seeing you at your next visit!
After going through a few service representatives.
I have found that Tanya Ruiz is the representative to go to. She knows what she is doing and gets things done. I don't have to worry if she is jus
I have found that Tanya Ruiz is the representative to go to. She knows what she is doing and gets things done. I don't have to worry if she is just making things up. She knows what she is doing and I highly recommend her.
The techs, on the other hand, I question. They seem not to know what they are doing and/or pick and choose which required inspections to perform but they still mark them off as they were checked. There is inconsistencies from one service to the other, which is now starting to worry me.
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by JOHN@ETERNALFLAMEOFLOVE.COM
Verified Customer
Verified Customer
Sierra Chevrolet customer service was excellent.
The parts needed to repair my Silverado were not available from Chevrolet so they replaced the whole transmission.
The parts needed to repair my Silverado were not available from Chevrolet so they replaced the whole transmission.
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by ej54
Verified Customer
Verified Customer
Service Price Transparency
Nov 30, 2023 -
Sierra Chevrolet of Monrovia responded
Thanks for the love, Ej54! We're thrilled you enjoyed working with the Sierra Chevrolet team for your Silverado's repair needs. We hope to be of service to you for many more years to come!
Excellent customer service.
Everyone is extremely helpful and very professional. I was well informed about what was going on at all times.
Everyone is extremely helpful and very professional. I was well informed about what was going on at all times.
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by MARYBEL_MIRANDA
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Rudy
Nov 30, 2023 -
Sierra Chevrolet of Monrovia responded
Marybel, thanks for taking a moment to let us know how helpful you found this visit! We're delighted our team provided you with all
the answers you needed to make this a positive experience. We wish you the safest of travels through the holiday season!
Tanya was very good about texting me the status and the
recommended services
Very pleasant attitude
recommended services
Very pleasant attitude
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by DDLUGITCH
Verified Customer
Verified Customer
Service Price Transparency
Nov 22, 2023 -
Sierra Chevrolet of Monrovia responded
Thanks for stopping by to share your 5-star review of Tanya! We're glad she addressed your vehicle's service process with plenty of communication. Please don't hesitate to reach out when we can help you again. It's always our pleasure!
Nov 23, 2023 -
DDLUGITCH responded
Great service as usual
Very fast and diligent employees!
Got quoted a 2 hour wait for an oil change and only ended up waiting a little over 30 minutes. Couldn’t have asked for a better experience!
Got quoted a 2 hour wait for an oil change and only ended up waiting a little over 30 minutes. Couldn’t have asked for a better experience!
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by ELYSHAKAIFFIE
Verified Customer
Verified Customer
Service Price Transparency
Nov 20, 2023 -
Sierra Chevrolet of Monrovia responded
Thanks so much! We're delighted the value of our team's efforts and expertise exceeded your expectations at this visit. We appreciate your business, and look forward to giving you the same high quality experience at your next appointment!
The service was exceptional - friendly, helpful, and
knowledgeable. Highly recommended. I Appreciate courtesy Lyft rides home and back!
knowledgeable. Highly recommended. I Appreciate courtesy Lyft rides home and back!
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by ditaoksanaya
Verified Customer
Verified Customer
Service Price Transparency
Nov 20, 2023 -
Sierra Chevrolet of Monrovia responded
Thank you for your positive feedback! Your satisfaction means a lot to us, and we're pleased you enjoyed the accommodations offered by our service department. We hope you'll continue to make Sierra Chevrolet your first choice for service!
Always a great experience with this dealership.
The only place I will take my Chevy. Thank you!!
The only place I will take my Chevy. Thank you!!
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by GHATZENBELLER
Verified Customer
Verified Customer
Service Price Transparency
Nov 10, 2023 -
Sierra Chevrolet of Monrovia responded
Thanks for the love! We're thrilled you always enjoy working with our team at Sierra Chevrolet for your automotive needs. We hope to be of service to you for many more years to come!
Tanya Ruiz was incredible, I would go back because of her
and John the service manager
and John the service manager
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by dnpryu
Service Price Transparency
Nov 10, 2023 -
Sierra Chevrolet of Monrovia responded
That's a really great review of Tanya and John and they totally deserves it. Thank you for your thoughtful feedback on this experience. We wish you many happy travels this holiday season, from all of us at Sierra Chevrolet!