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Tanya Ruiz
Tanya Ruiz at Sierra Chevrolet of Monrovia

Tanya Ruiz | Page 23

Service Advisor

Sierra Chevrolet of Monrovia

1450 S Shamrock Ave
Monrovia, CA 91016

4.7
310 Reviews
4.7

310 Reviews

Write a Review

Industry Experience

11 yrs, 2 mos

310 Reviews of Tanya Ruiz

November 08, 2023

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Employee Rating

Very helpful and responsive service. I was able to find out the status of my vehicle quickly. More

by arthur14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 09, 2023

Sierra Chevrolet of Monrovia responded

Thank you, Arthur! We're pleased you had a great service experience with us, and that your service advisor was available for any of your questions. We appreciate your kind words and look forward to seeing you at your next visit!

November 04, 2023

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Employee Rating

Very fast in Pleasant people to work with thank you very much Wall will recommend all my friends and relatives to your dealership More

by dhazelgo
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 06, 2023

Sierra Chevrolet of Monrovia responded

Thank you for reviewing your service experience! We're pleased you had a great experience with us, and that your service advisor made sure your vehicle was well taken care of. We appreciate your kind words and look forward to seeing you at your next visit!

November 03, 2023

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Tanya is very helpful and pleasant to talk to, always has me in and out quickk More

by ADAMCANO498
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 06, 2023

Sierra Chevrolet of Monrovia responded

Hi, Adam! Thank you for honoring us with your patronage over the years. We're so pleased Tanya and our team continue to serve you well. Get in touch the next time we may be of assistance. We're here for you!

October 26, 2023

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Employee Rating

We use Sierra Chevrolet of Monrovia occasionally for our fleet and I've got to say they are one of the best. The welcoming to the service area is always welcoming. This time we worked with a different servi More

by DHILVANO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Marvin Orellana

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Oct 27, 2023

Sierra Chevrolet of Monrovia responded

That's awesome! Thank you for sharing your thoughts with us about Marvin. He does a superb job of communicating and providing our guests with the best possible service experience. We look forward to ensuring the same circumstances at your next visit!

October 26, 2023

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Employee Rating

They handle my maintenance while I wait. This is what I need, because I need my truck every day. Thank you! More

by DFARGUSON1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Samantha Peinado, Joe Jimenez, John Twiford, Marvin Orellana , Terry Quinn

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Oct 26, 2023

Sierra Chevrolet of Monrovia responded

Thank you for telling us why you liked this service visit! Your satisfaction means a lot to us, and we're pleased you enjoyed the efficient work delivered by our service department. We hope you'll continue to make Sierra Chevrolet your first choice for service!

October 26, 2023

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Great customer service. Tanya thanks to you and your team for taking care of my truck. More

by Nicolebohlen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 26, 2023

Sierra Chevrolet of Monrovia responded

Nicole, thank you for your trust in our service team! We're happy Tanya provided you with a thorough, informative visit. Please don't hesitate to give us a call the next time we may assist you. It's always our pleasure!

October 20, 2023

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Employee Rating

Very pleasant and efficient service. Gave us a. Juice if services that we needed and urgency. More

by SCJHANKINS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 20, 2023

Sierra Chevrolet of Monrovia responded

Thanks for letting us know how satisfied you were with our team's efficient service! We're glad they provided you with their utmost support and insight at this visit. We look forward to making your next appointment just as helpful and timely!

October 15, 2023

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I been here twice and both times I was helped right away by Tanya didn’t wait long I have no complaints will continue to come here More

by Carlos Rangel
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 16, 2023

Sierra Chevrolet of Monrovia responded

Carlos, thank you for telling us why you like working with Tanya! Your satisfaction means the world to us, and we're pleased she continues to be a reliable resource for your Pilot's service needs. We look forward to ensuring more high quality service at your next appointment!

October 14, 2023

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Employee Rating

Sierra dealership give you great customer service and great care of your vehicle!!would recommend 👍 More

by p1heart81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 16, 2023

Sierra Chevrolet of Monrovia responded

Thank you for your solid review and recommendation! We're pleased you had another great service experience with us, and that our team made sure your vehicle was well taken care of. We appreciate your kind words and look forward to seeing you at your next visit!

October 10, 2023

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Employee Rating

Not a good experience. A lot of miscommunication. My car was also scratched and they are claiming I brought like that. I was told one thing when I brought in regarding the More

by ALMARAZ1_02
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Joe Jimenez

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Oct 11, 2023

Sierra Chevrolet of Monrovia responded

I'm so sorry to hear about your disappointment with this service visit. Please contact me directly and I will get to work on the internal issues that may have caused the breakdown in communication. I appreciate your feedback and look forward to hearing from you soon. Victor Gamboa vgamboa@sierracars.com General Sales Manager Sierra Chevrolet

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