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Tanya Wilson
Tanya Wilson at Shottenkirk Superstore

Tanya Wilson

Service Advisor

Shottenkirk Superstore

309 S Gear Ave
West Burlington, IA 52655

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4.6
22 Reviews
4.6

22 Reviews

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22 Reviews of Tanya Wilson

June 12, 2025

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Employee Rating

Very friendly and they keep you welk informed throughout the repair process. I would highly recommend. More

by larrywbennett1963
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joel Heater, Matt Weir

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June 05, 2025

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Employee Rating

They take care of my automotive needs freindly accomodating and pleasant.give them a try More

by trickduke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joel Heater, Matt Weir

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Jun 06, 2025

Shottenkirk Superstore responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

June 01, 2025

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Employee Rating

Prompt and friendly service, oil change was ahead of schedule. Very satisfied ! My next oil change will be there More

by drakedelang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 03, 2025

Shottenkirk Superstore responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

May 31, 2025

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Employee Rating

Great service would definitely recommend to my family and friends. Service could be a little cheaper! More

by Redbudgal1
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Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
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Jun 03, 2025

Shottenkirk Superstore responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Superstore!

May 28, 2025

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Employee Rating

The Service Department is great. They are very friendly and I appreciate the text messages during the service appointment. More

by AB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 03, 2025

Shottenkirk Superstore responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

May 27, 2025

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Employee Rating

Great service and friendly staff. Will return to have my service done again. Was very quick and done right. More

by cw110163
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joel Heater, Matt Weir

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Jun 03, 2025

Shottenkirk Superstore responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

November 12, 2024

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Employee Rating

I took my 2023 Platinum F-150 in for service, they got my truck in quickly finished the requested service in short order. More

by MJAMES853
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Weir

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Nov 13, 2024

Shottenkirk Superstore responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

November 09, 2024

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Employee Rating

Made reservation for Saturday. Then they told me they don't make great reservations on Saturday. Had to wait hours. Not happy More

by PHIGDON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Nov 11, 2024

Shottenkirk Superstore responded

Hi, thank you for your feedback. We would like to extend our most sincere apologies. Your feedback will help us ensure that this experience doesn't happen again, and we would like the opportunity to discuss options to ensure your satisfaction. Please contact us at Shottenkirk Superstore and ask for one of our managers.

October 30, 2024

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Employee Rating

quick, polite, and timely, i'm done, no more to say today and yesterday and tomorrow More

by DKADKISSON018
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joel Heater, Matt Weir

Report | Print
Oct 31, 2024

Shottenkirk Superstore responded

Hi, thank you for sharing your experience with us. We appreciate your feedback!

October 25, 2024

Dealership Rating
Employee Rating

My appointment was quick and fast. I didn’t have to wait very long and they let me know everything that needed to be done. More

by Mr. Green
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 28, 2024

Shottenkirk Superstore responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

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