Taylor Ferguson | Page 12

Tony Nguyen made buying our Porsches a really fun and easy experience. He was so helpful and genuinely invested in giving us the best experience. easy experience. He was so helpful and genuinely invested in giving us the best experience. More

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Fast responses to e-mails. Very professional and easy transaction while at the dealership. My first experience buying Porsche after years of BMW, but hopefully not the last. Our salesperson was Taylor Fe transaction while at the dealership. My first experience buying Porsche after years of BMW, but hopefully not the last. Our salesperson was Taylor Ferguson. More

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Worked with Tony and Taylor on purchasing a used car and the experience was terrific. They were both friendly, helpful and the made the entire experience painless and easy, even during the remote conversati the experience was terrific. They were both friendly, helpful and the made the entire experience painless and easy, even during the remote conversations we were having. I would certainly recommend shopping here More

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Tyler was great in Sales! Super patient and worked with my family and I to find the best price, best car, and ultimately make the best decision for our purchase. Came in on the fence about a car and he my family and I to find the best price, best car, and ultimately make the best decision for our purchase. Came in on the fence about a car and he really sold me. Jeremy was super helpful in Finance. He listened to what we needed and helped us create a plan and package that worked with what we wanted. Super friendly and super personable. Wasn’t going to get any additional things to the car, like protection or additional services, but Jeremy sold us on the necessity and worked with us to find a rate we were ok with. More

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Josh and Taylor were awesome. From the moment we walked in, to moment we left. Their attention to detail was all we could have asked for. in, to moment we left. Their attention to detail was all we could have asked for. More

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Very nice service. Smooth transition. Wonderful experience. Happy to have chosen this dealership and sales representative. Gladly recommend Taylor Ferguson for his customer service and professional experience. Happy to have chosen this dealership and sales representative. Gladly recommend Taylor Ferguson for his customer service and professionalism. More

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I just took delivery of a Porsche 911 S, purchased online from Tony Nguyen at Porsche Riverside. He was very helpful and friendly, yet professional, and made the process as easy as possible. I would defini from Tony Nguyen at Porsche Riverside. He was very helpful and friendly, yet professional, and made the process as easy as possible. I would definitely recommend him—and Porsche Riverside—for anyone in the market, and certainly plan on purchasing my next vehicle from them. More

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Great selection and prices, comfy showroom We went to this showroom having done our research and we pretty much already knew which car we were going to buy. The website is good and has a lot of We went to this showroom having done our research and we pretty much already knew which car we were going to buy. The website is good and has a lot of useful information. It would be be better if the chat box would go away. This dealer is enormous. The stock of cars is fantastic. There were many choices at different price points and options, new and used. The prices were very competitive and we searched across the web. We had a great experience with our salesman, Taylor who was very easy to work with, accommodating and knowledgeable about the stock, the car, the options and all our questions. We would be happy to work with him any time. Thanks Taylor! The showroom is spotless (plenty of hand sanitizer), luxurious and filled with snacks, TV, leather chairs, etc. If I had any constructive criticism, it would be that it took a bit too long for anyone to come help us initially and way too long to pay once we were ready. We looked around for too long before the manager came to ask if we were being helped. Everyone there was on the phone and there was no receptionist at the front desk (although there is a desk, it was empty). So I felt like leaving at one point when we were completely ignored. Also, the purchase process took way, way, way too long. Infuriatingly long. I think maybe there was only one finance desk open. Another customer went in just before us and we then had to wait what felt like forever to get our turn to pay. We left and went to the bank, we drove around, we watched the tv. It was well over an hour, perhaps closer to two, before it was our turn at the cashier. This is really annoying when you have a check in your hand for over $100K and nobody wants to take it from you. Really leaves a bad taste in the mouth. The salesman kept apologizing but it wasn't his fault and there was nothing he could do. The finance guy, Jeremy, when we finally got our turn, was very pushy and unpleasant. I suppose if you pay cash and don't finance then they don't make much money. So he tried to sell us every add-on in the book. My husband is a pushover so we wasted $2,500 on something we will never need. He probably gets a raise for this bad behavior, but from my point of view I hated it. I had a good experience with Cody in the service department. He did his best and was nice and easy to work with, and very communicative over text for everything, and I really appreciate it. But overall, they all seemed so overworked and there were so many customers. The whole dealership seems very understaffed for the demand and it was palpable in both the sales and the service. I really feel bad for the workers there. More

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Tay Ferg This is the first and only person I prefer to work with at a Porsche. We worked together to pick the perfect car for me with the best available option This is the first and only person I prefer to work with at a Porsche. We worked together to pick the perfect car for me with the best available options. He is always quick to respond and like a true friend, reaches out to see if everything is okay even after the deal has been closed! Thank you! More

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Taylor is very knowledge and friendly, very easy to work with. I will recommend him to friend if any one want to purchase a new porsche. with. I will recommend him to friend if any one want to purchase a new porsche. More

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