Taylor Howard | Page 7

I have purchased from Niello twice now! Both times the experience was relatively easy and I felt I was treated with respect, transparency, and dignity. Definitely recommend Niello and VOL Both times the experience was relatively easy and I felt I was treated with respect, transparency, and dignity. Definitely recommend Niello and VOLVO. I love my new car - the driveability, quality, workmanship and feeling of safety are like no other. All of the features make the car easier to drive and the sound system makes it excellent fun! Highly recommend. I worked with Sean and Taylor in the sales department and Andrew in finance. I have worked with Jorg in the past and he was excellent as well! Super team. More

by VERONICARZ Verified Customer Verified Customer

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From the moment we stepped on the lot, we had an amazing experience. We were met with a knowledgeable sales team and making the deal has never been easier. Sean was fantastic! He was patient and thoughtful experience. We were met with a knowledgeable sales team and making the deal has never been easier. Sean was fantastic! He was patient and thoughtful and made our experience one I could easily brag about to my friends and family. Now my mom is looking at Volvo for her next purchase. The experience alone has turned us into loyal customers, but the SUV we bought has changed our perspective on what luxury and utility can mean. Huge thank you to Sean and Andrew!!! More

by AMI T Verified Customer Verified Customer

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Sean went out of his way to answer all of our questions and found some ways to sweeten the deal. It was fun working with him and we appreciated his knowledge and patience. Everyone we dealt with was pleasa and found some ways to sweeten the deal. It was fun working with him and we appreciated his knowledge and patience. Everyone we dealt with was pleasant and helpful. Best car buying experience we’ve ever had! More

by MSWEENDAWG53 Verified Customer Verified Customer

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Everyone is very attentive and very friendly. I was taken care of in a professional manner at all times. The service was exemplary in all ways imaginable. I was taken care of in a professional manner at all times. The service was exemplary in all ways imaginable. More

by JASHELTON2004 Verified Customer Verified Customer

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On our 3rd volvo from Niello. excellent service and sales. I definitely get my monies worth. Pricing is competitive.. excellent service and sales. I definitely get my monies worth. Pricing is competitive.. More

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Great Dealership! Easy transaction. Friendly staff. Great Service Department. I always recommend them to friends and family! Easy transaction. Friendly staff. Great Service Department. I always recommend them to friends and family! More

by GSCOLLINS Verified Customer Verified Customer

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Such a wonderful experience. Brian and the entire team were very easy to work with. Our daughter is so happy with her car! Brian and the entire team were very easy to work with. Our daughter is so happy with her car! More

by CHARISSALOTT Verified Customer Verified Customer

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Taylor as a manager has poor escalation and problem solving skills. When the team made mistakes, he chose to play/switch words instead of taking the ownership. He’s not actively listening and couldn’t solving skills. When the team made mistakes, he chose to play/switch words instead of taking the ownership. He’s not actively listening and couldn’t effectively communicate with us. He gave us unsure solution and later found out he’s not able to honor it. It’s a very tired and unpleasant experience. More

by STYLEMOLY Verified Customer Verified Customer

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Did not do service but the sales department was excellent. Everyone was very helpful and this resulted in a very fair deal. excellent. Everyone was very helpful and this resulted in a very fair deal. More

by LBERGLUND Verified Customer Verified Customer

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My review should be reflected in the numbers of stars I gave. Our feelings about the dealership will evolve, I am sure, as we have more experience with them. gave. Our feelings about the dealership will evolve, I am sure, as we have more experience with them. More

by ZESTFUL Verified Customer Verified Customer

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