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Taylor Sumser
Refer Me
107 Reviews
Industry Experience
15 yrs
Languages Spoken
English
107 Reviews
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107 Reviews of Taylor Sumser
June 01, 2023
Professional and always helpful and happy to see me. Issues are fix immediately and my car was ready at the time I asked. Issues are fix immediately and my car was ready at the time I asked. More
by Insightsforexcellence
Other Employees Tagged: Bob Dempsey , Carol Meier
Helpful 
May 27, 2023
I purchased my used KIA at Bridgewater and have been VERY, VERY satisfied with the service. Just had a surprise incident that could have ruined my plans for the holiday weekend, but the Service Dept. cr VERY, VERY satisfied with the service. Just had a surprise incident that could have ruined my plans for the holiday weekend, but the Service Dept. crew really came through. I knew they would be busy, and the Coordinator told me with just the right amount of skepticism that he could not guarantee solving my problem that day - but would try. Fortunately, it was something basic and I was on my way within two hours. VERY, VERY pleased with how I was treated, the car , and ALL the service I've received since 2021! Looking for a KIA? Try Bridgewater. More
by Jack B of Somerset
May 12, 2023
This was the first time I went to Bridgewater Kia since I moved here. The staff was friendly & went out of their way to check my car for a recall item in a very timely fashion & was also kind enough to touch moved here. The staff was friendly & went out of their way to check my car for a recall item in a very timely fashion & was also kind enough to touch up a scrape on my front fender. I plan to service my car there in the future. More
by silverstar1023
May 12, 2023
Taylor Sumser is great! Professional, knowledgeable, and personable. Goes out of his way to keep you informed. Also alerted me to a software update on my vehicle of which I Professional, knowledgeable, and personable. Goes out of his way to keep you informed. Also alerted me to a software update on my vehicle of which I was not aware. Pleasure to deal with! More
by JETBLU
May 12, 2023
Best customer service I ever had in 50 years of leasing/owning cars. Diagnosis was quick and car was fixed quickly. Taylor was extremely patient and helpful. leasing/owning cars. Diagnosis was quick and car was fixed quickly. Taylor was extremely patient and helpful. More
by Jcw
May 07, 2023
From Jim in sales to the service department all the employees are extremely friendly knowledgeable and courteous. Would recommend this dealership to all my friends. employees are extremely friendly knowledgeable and courteous. Would recommend this dealership to all my friends. More
by 5dutchgirl1
April 24, 2023
This was my first visit to the dealership and I couldn't be more satisfied with the experience. Taylor and the tech he assigned my car to were extremely professional and really pleasant to talk to. Service be more satisfied with the experience. Taylor and the tech he assigned my car to were extremely professional and really pleasant to talk to. Service was done in the time stated and I was on my way with a smile on my face. Other car dealerships should use Kia Bridgewater as the example of how to do customer service. Job Well Done!!! More
by deliafam
April 12, 2023
I can't say enough about Taylor and the team at Bridgewater Kia. Greatest Customer Service experience EVER. I'm so glad that I selected this location as the primary for my car's needs. THANK YOU Bridgewater Kia. Greatest Customer Service experience EVER. I'm so glad that I selected this location as the primary for my car's needs. THANK YOU!!! More
by GG
April 05, 2023
This is my first time going to this Kia Dealer and I’m so pleased with the experience I had! Taylor Sumser was my Advisor and provided me with the best costumer service! He explained to me the process and th pleased with the experience I had! Taylor Sumser was my Advisor and provided me with the best costumer service! He explained to me the process and the procedure of my repair, kept me up to date, and was on point if not early with the expectation of when my vehicle would be ready. Definitely coming back! More
by Lealani Da Silva
